Arby's

4.3
875 reviews
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Business Details

2244 Otay Lakes Rd, Chula Vista, CA
91915, United States
(619) 482-0265
http://www.arbys.com/locations/us/ca/chula-vista/2244-otay-lakes-rd/store-7057
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2244 Otay Lakes Rd, Chula Vista, CA
91915, United States

Hours

Reviews

4.3
875 reviews
5 stars
515
4 stars
219
3 stars
79
2 stars
30
1 star
32

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong sandwiches.

Food Quality

While some customers enjoyed the food, others found it inconsistent, with complaints about portion sizes and food freshness.

Pricing

Numerous reviews mentioned that prices have increased, leading to perceptions of poor value for money.

Service Experience

Customer service experiences varied, with some praising friendly staff while others noted poor service and long wait times.

Cleanliness

The restaurant was generally described as clean, although some reviews mentioned areas needing improvement.
  • MD
    M D
    Dec 5, 2025
    1.0
    Came in and it was like nobody works there.
  • CC
    Clarice Carter
    Nov 19, 2025
    1.0
    Ordered a Double Beef and Cheddar sandwich meal with a side of 6 count Mozzarella sticks and a medium sprite as well as a thing of Mac and cheese. When my order arrived I noted the drink was wrong, but figured the driver got the wrong one by accident. I opened my bag and noticed the Mac and cheese I ordered was missing, the 6 count was a 4 count and I got two sandwiches instead. Both sandwiches were plain beef sandwiches with no cheese. A messed up drink or a wrong count of mozzarella sticks I can let slide but my entire order is incorrect and it’s infuriating.
  • JE
    Jo Elder
    Nov 12, 2025
    1.0
    Food is good but prices are nasty
  • DA
    Doumukai Aikido
    Nov 11, 2025
    1.0
    No veteran days special. They had it last year. Go somewhere else.
  • JD
    John Dobb
    Nov 5, 2025
    5.0
    Don't know what to say.. except Arby's is awesome!
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