Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Chino Subway® Restaurant at 5202 E Philadelphia St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I got a sandwhich on October 16 at 3:30. There was an older lady named Maria had brown hair working the shift who was making my sandwhich but she gave off a very sour mood which I noticed right away. I got a teriyaki chicken sandwhich and she got very little scoops. I come here all the time and I noticed the scoops she gave were little and didn’t even cover the end of my bread. I asked nicely if she could give me some more because the scoops she gave was little and she said it would cost extra. At the time I just brushed it off and let it slide but having the sandwhich now at home it’s like there’s barely any chicken in each bite. I understand needing to pay for extra chicken but the scoops she gave were so little that I felt the need to complain? This is my first Google review and it’s because of how upset I am with the customer service I received today. The scoops should be able to fill the bread and from the scoops she were giving me it felt like 60% of what I’m paying for. This location is the one I usually go too and I know there’s one further down central and they’re probably ran better so I’m going to go going there from now on. Very well upset with my subway it felt like a waste of money because of the amount I was given. I will be getting in touch with a manager soon.
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RoseAnna Alcala
Sep 12, 2025
1.0
OWNER IS CHEAP SHE DOES NOT GIVE TRUE PORTIONS OF FOOD. THEY MADE MY FOOD WRONG THE OWNER WANTED THE SANDWICH BACK THE NEXT DAY AND REFUSED TO GIVE A REFUND. MY CREDIT CARD COMPANY DID A DISPUTE GOT MY REFUND. THE WORST CUSTOMER SERVICE
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Moises Romero
Aug 27, 2025
1.0
Bad customer service overall. They did not want to accept my subway coupon even though it's valid in all stores. They were being cheap and said that the owner doesn't want to accept that specific coupon how absurd. I've never had that issue and all my life on any other Subway. Either way the customer service is bad and wouldn't this recommend this place at all even with or without a coupon
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IBERIO333
Aug 28, 2022
1.0
They Close at 9:00PM but don't allow customers to Dine In past 7:30. They started putting the chairs up at 7:20. This is very bad service!!! Management need to find new employees. Plenty of people looking to work!!!