Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Chino, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
141 reviews
5 stars
69
4 stars
21
3 stars
14
2 stars
16
1 star
21
- NGNelann GormanNov 11, 20251.0Worst ever. I ordered a 2 piece white Did not get my flour tortillas, no salad dressing, chicken was so dry & this was today 11/11 @ 1:15 pm, salad was brown! Discussing!!!! I tried calling to complain but they didnt answer!! This is not the first time , don’t waists your time @ money going there!!!!!
- CIClaude Storay IVJul 28, 20255.0I never had a problem with any orders. Caesar and Rosy have exceptional customer service! They also keep the place clean.
- MHMary HJul 15, 20252.0Honestly a little upset with the service. I ordered the tostada bowl, and the self checkout wasn't working, so they rung me up on the register. I asked if I would be charged for the other order, and the employee helping me said no. I check my bank account, and it turns out I was charged twice. When I asked for refund it took a while for them to figure out what to do, no apology for charging me twice. Now I have to wait for a refund. Probably won't go to this specific location again. The food was good though.
- NSNic SzetoJun 27, 20251.0I ordered 3 pieces, but they forget give me 4 things,. No sauce, no side, no.. 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
Frequently Asked Questions About El Pollo Loco
What type of food does El Pollo Loco serve?
El Pollo Loco specializes in fresh, authentic Mexican food with fire-grilled marinated chicken prepared on open-flame grills.
What are the operating hours of El Pollo Loco in Chino, CA?
El Pollo Loco is open every day from 10:00 AM to 9:00 PM.
Where is El Pollo Loco located in Chino, CA?
The restaurant is located at 6981 Schaeffer Ave, Chino, CA 91710, USA.
Does El Pollo Loco offer online ordering or an app for food orders?
Yes, you can order online through their menu website or use the El Pollo Loco app available in the Apple App Store.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa cards for payment.
Does El Pollo Loco in Chino have a drive-through service?
Yes, this location offers a drive-through service for convenience.
Is free Wi-Fi available at El Pollo Loco in Chino?
Yes, the restaurant provides free Wi-Fi for its customers.
Which nearby shopping center can I visit before or after dining at El Pollo Loco?
You can visit Stater Bros Plaza, a nearby shopping center in Chino, CA, which is close to El Pollo Loco.
Are there other dining options near El Pollo Loco?
Yes, nearby restaurants include Casa Diaz Sabor a Mexico (Tex-Mex), Mountain Mike's Pizza (American), and New China Bowl (Chinese fast food).
Where can I find financial services close to El Pollo Loco in Chino?
You can find financial services nearby such as Chase ATM, Coinstar, and U.S. Bank close to El Pollo Loco.