Chipotle Chino is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Mixed reviews on customer service, with some praising friendly staff while others reported rude and dismissive behavior.
Food Quality
Inconsistent food quality noted, with complaints about cold, undercooked, or poorly prepared items, as well as issues with portion sizes.
Cleanliness
Frequent mentions of dirty conditions in the restaurant, including unclean tables and restrooms.
Order Accuracy
Numerous complaints about incorrect orders and missing items, particularly with online orders.
Overall Experience
While some customers enjoy the food and service, many express disappointment and frustration with their experiences.
MQ
Meli Quintero
6 days ago
5.0
Me encanta son mui amable
SM
Sandra Mendes
6 days ago
2.0
We got there around 6:30 and they were running low on everything. They had no steak and last of brown rice. Very disappointing. Tables all dirty. Where's management?
SJ
Stephen Jakubowski
Dec 21, 2025
5.0
Good stuff
UU
Ulysses
Dec 11, 2025
5.0
Good tasting food the workers are very friendly
JR
J R
Dec 1, 2025
1.0
For anyone that has any type of food allergies this restaurant will NOT accommodate you by grilling your food separate from the other Foods.
zero stars from me.
Unfortunately I had to give this place a star or else I was not able to post this comment
Frequently Asked Questions About Chipotle Mexican Grill
What are the main offerings at Chipotle Mexican Grill in Chino?
Chipotle Mexican Grill in Chino offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following the Food with Integrity principles.
What are the opening hours of Chipotle Mexican Grill in Chino?
The restaurant is open every day from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill in Chino provide delivery or pickup options?
Yes, the location offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Chino?
You can order online through Chipotle's official ordering website at https://order.chipotle.com/ or via the Chipotle mobile app.
Is Chipotle Mexican Grill in Chino LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers.
What kind of payment methods are accepted at Chipotle Chino?
Chipotle accepts credit cards and offers gift cards for payment.
Where is Chipotle Mexican Grill located in Chino?
It is located at 12188 Central Ave, Chino, CA 91710, in the San Bernardino area.
What local points of interest are near Chipotle Mexican Grill in Chino?
Nearby places include Baskin-Robbins for desserts, Jeorge's Barber Shop for grooming, and Motel 6 Chino for accommodation.
Can visitors combine trips when visiting Chipotle Mexican Grill and nearby attractions?
Yes, after enjoying a meal at Chipotle, visitors might want to visit Baskin-Robbins for ice cream or stop by Jeorge's Barber Shop for grooming services nearby.
Are there dining options near Chipotle Mexican Grill if I want to try something different?
Yes, nearby you can find several restaurants such as Honolulu Harry's Caribbean Restaurant, Happy Wok Chinese Restaurant, and Gangnam Korean BBQ.