Wendy's

3.7
408 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13005 Peyton Drive, Chino Hills, CA
91709, United States

Hours

Reviews

3.7
408 reviews
5 stars
172
4 stars
96
3 stars
52
2 stars
19
1 star
69

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including stale or cold items, incorrect orders, and poor preparation.

Customer Service

Customer service received mixed reviews, with some praising staff for being friendly and efficient, while others reported rudeness and long wait times.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating a consistent issue with order accuracy.

Cleanliness

Some customers mentioned cleanliness issues, particularly in the dining area and food handling practices.

Pricing

Several reviews highlighted concerns about high prices relative to food quality, with some feeling that the value was not satisfactory.
  • BC
    Beatrice Camacho
    Oct 1, 2025
    1.0
    I had the worst cob salad, the lettuce was rotten and not too much chicken, they need to replace that lettuce, and improve there cooking 😠
  • MS
    Marc “Jo” Shlender
    Sep 20, 2025
    4.0
    Yeah for some reason crews dont know what simple english is
  • KB
    Katherine Berg
    Sep 7, 2025
    1.0
    4.23 for soda that costs pennies is abysmal.
  • SS
    Sydney
    Aug 19, 2025
    1.0
    The food is absolutely awful here. After 10 pm your fries are old, cold, soggy or just straight up hard and stale. Frosty usually not available. Always forgets something from your order. SMALL portions and overpriced for all that garbage. Last time ordering tonight
  • AC
    Alex Chavez
    Aug 12, 2025
    2.0
    I ordered a cup of Chilli and a spicy chicken lettuce wrapped. The sandwich had one crappy piece of lettuce on each side. I got no crackers with my Chilli. When I asked for some was told they were out. Should have let me know when I ordered that they had none. Ate inside had no ketchup or napkins in dine or on my tray.

Frequently Asked Questions About Wendy's

Is Chino Hils Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.