Many customers praised the delicious seafood dishes, particularly the house pan roast and clam chowder, while some expressed disappointment with specific items like jambalaya and pan roast.
Service Issues
Several reviews highlighted slow service and understaffing, especially during busy times, leading to long wait times for food and poor customer experiences.
Atmosphere
The restaurant's casual and lively atmosphere received positive remarks, with many enjoying the unique experience of watching food being prepared in steam kettles.
Pricing
While some customers found the prices fair for the portion sizes, others felt certain dishes were overpriced given the quality.
Staff Attitude
The friendliness of the staff was frequently noted, although there were complaints about specific employees and inconsistent service experiences.
NL
Nacho Libre
Nov 6, 2025
5.0
Had the House Pan Roast, delish!!!!!
Will return to try out the rest of the menu.
EG
Erica Garcia
Oct 28, 2025
5.0
We dined in on a Saturday night. There was not a wait time. We were seated immediately. The waitress was very attentive. She brought bread and butter. We both had the cioppino. I had a 6 level spice, which had a nice kick to it. Not overpowering. Our food did not take long to arrive and it was delicious. The seafood was fresh. The atmosphere was casual. We had a great meal in a relaxed atmosphere. The only downside to the area is parking. The shopping center was extremely crowded so we had a difficult time finding parking. There was a shuttle to a fair/pumpkin patch that that took up a huge chunk of spaces that made it even more difficult to find a spot. But the food was definitely worth it.
KF
Katherine Fowler
Oct 23, 2025
1.0
Ordered the house pan roast. It tasted like frozen seafood mixed into canned tomato soup. Hardly any seafood, just mostly soup with a bunch of stale diced vegetables tossed in. Two orders came to nearly $70. Definitely my last visit, not recommended.
NL
Natasha Lewis-Mouton
Sep 29, 2025
5.0
Wowwweee!! Chef !! 👨🍳
I Love-Love-Love this Place
And Highly Recommend it.
Please go & experience Louisiana Gumbo at it's BEST!
SOOOOOO FLAVORFUL,
A TANTALIZING TREAT!!!
The Cooks are # 1 and the Hostess is Outstanding!!
Just looking at my Pictures, should be worth a Thousand words !! 🌟 🤩 ⭐️ 10 -20 Stars
Boiler Steam Kettle...
KS
Kaitlyn Saucedo
Jul 31, 2025
5.0
This place is my new favorite sea food spot. The food comes in large portions with many sides for a really good price and a small wait time. The place is exciting and lively with many customers laughter and chatter filling the space. I had a server named Arianna, and she was kind and very quick to bring our orders while also being kind. She also made sure to check on us even while helping other customers. I really suggest this place if you want to have amazing sea food with a spectacular atmosphere and all for a small price.
Frequently Asked Questions About The Boiler Steam Kettle Cooking
What are the business hours of The Boiler Steam Kettle Cooking?
The Boiler Steam Kettle Cooking is closed on Mondays and Tuesdays. From Wednesday to Sunday, hours vary with lunch and dinner openings, typically from 11:30 AM or 12:00 PM to 2:00 PM or 3:00 PM for lunch, and 5:00 PM to between 8:30 PM and 9:00 PM for dinner.
Does The Boiler Steam Kettle Cooking offer delivery and pickup services?
Yes, The Boiler Steam Kettle Cooking offers both in-store pickup and delivery services.
Is The Boiler Steam Kettle Cooking open on major holidays?
The Boiler Steam Kettle Cooking is closed on July 4th for multiple years as indicated, reflecting closure on this holiday.
Where is The Boiler Steam Kettle Cooking located?
The Boiler Steam Kettle Cooking is located at 4665 Chino Hills Pkwy Ste I, Chino Hills, CA 91709, USA.
What type of cuisine does The Boiler Steam Kettle Cooking specialize in?
The Boiler Steam Kettle Cooking specializes in Creole, Cajun, seafood, soul food, southern US cuisine, and also operates as a crab house and family restaurant.
What is the price range of The Boiler Steam Kettle Cooking?
The price range at The Boiler Steam Kettle Cooking is considered moderate, categorized as 'TWO'.
Can I view the menu or order online for The Boiler Steam Kettle Cooking?
Yes, you can view the menu and place orders online at https://theboilerskc.com/menu.
What nearby dining options are there around The Boiler Steam Kettle Cooking?
Nearby dining options include Ichikawa Shabu Fondue (Japanese), The Local Thai and Le dee Thai Cuisine (Thai), Project Pie (Pizza), Wayback Burgers, Ray's Duck House (Chinese dim sum), Taste of China, Lucille's Smokehouse Bar-B-Que, and BJ's Restaurant & Brewhouse, offering a variety of international and American cuisines.
What beauty and wellness services are near The Boiler Steam Kettle Cooking?
Nearby beauty and wellness services include The Frame Salon, Johnny's Lashes, Tipy Toes 2 Nails and Spa, Lucky Massage, and The Pretty Kitty for salon, spa, massage, and waxing services.
Are there any convenient places near The Boiler Steam Kettle Cooking for home improvement or shopping?
Yes, nearby you can find Lowe's Home Improvement for hardware and building supplies, Hobby Lobby for arts and crafts, Claire's for fashion accessories, and Toys"R"Us for toys. There is also a Blue Rhino Propane Exchange and minuteKEY locksmith services nearby.