McDonald's

3.3
684 reviews
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Business Details

2559 Chino Hills Pky, Chino Hills, CA
91709, United States
(909) 606-4800
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2559 Chino Hills Pky, Chino Hills, CA
91709, United States

Hours

Reviews

3.3
684 reviews
5 stars
249
4 stars
102
3 stars
105
2 stars
63
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Performance

Feedback indicated that staff were often overwhelmed, leading to poor service and mistakes, although some customers noted polite interactions.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the restaurant, particularly in the bathrooms.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items, incorrect preparation, and inconsistent taste.
  • JB
    Jordan Bejines
    3 days ago
    1.0
    Went on a Friday morning, around 9am. Was just wanting to grab some breakfast and get out of there. Took the drive thru where female worker sounded like she wanted to be anywhere other than work. Her attitude at the window matched the tone as she gave no clear instructions to which window to go to. Had me waiting quite some time before yelling from her window up ahead to come and grab my food and pay. I have worked for food spots before, and even in the event the customer is wrong, empathy and being apologetic go a long way, all of which this female employee showed none of. Such an easy job as McDonald's should equal a happy worker, but I guess that isn't the case. Do not come here if you're looking for fast and efficient service with a smile.
  • RM
    Ron Moritz
    Sep 24, 2025
    4.0
    Great two for one specials
  • JH
    Julian Hernandez
    Sep 13, 2025
    1.0
    This is the SLOWEST McDonalds and just fast food establishment in general I have even been to. Makes no sense why it’s SO SLOW. You’d be better off driving across town to another McDonald’s because you’d get your food faster than driving down the street to this one.
  • RR
    ramy
    Sep 4, 2025
    1.0
    If you get a ‘snack spicy wrap’, they put almost no sauce in there. They really need to put more sauce in the food. It tasted like nothing!
  • MM
    Mike
    Sep 1, 2025
    1.0
    The service is so very bad. I watched an old man nearly go in the kitchen to get someone for service. Stay away and go somewhere else
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2559 Chino Hills Pkwy?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 6:00 AM to 10:00 PM.