Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, incorrect orders, and poor staff attitudes, particularly in the drive-thru.
Food Quality
Many reviews mentioned cold or poorly prepared food, including stale fries and incorrect items in orders.
Cleanliness
Several customers noted dirty tables and unsanitary conditions in the restaurant and restrooms.
Inconsistent Experience
While some customers had positive experiences with friendly staff and good food, many others reported ongoing issues, indicating a lack of consistency in service and quality.
RZ
Ruixue Zhu
Dec 10, 2025
1.0
9 of 10 times no ice cream
EG
Ethan Garcia
Dec 6, 2025
1.0
Every time I go through drive thru when it isn’t busy I still get my order wrong!! Even when I get told to park out front for my order something is still missing, but at least the shift lead doesn’t forget his silver necklace during his shift
JB
Jordan Bejines
Nov 21, 2025
1.0
Went on a Friday morning, around 9am. Was just wanting to grab some breakfast and get out of there. Took the drive thru where female worker sounded like she wanted to be anywhere other than work. Her attitude at the window matched the tone as she gave no clear instructions to which window to go to. Had me waiting quite some time before yelling from her window up ahead to come and grab my food and pay. I have worked for food spots before, and even in the event the customer is wrong, empathy and being apologetic go a long way, all of which this female employee showed none of. Such an easy job as McDonald's should equal a happy worker, but I guess that isn't the case. Do not come here if you're looking for fast and efficient service with a smile.
RM
Ron Moritz
Sep 24, 2025
4.0
Great two for one specials
JH
Julian Hernandez
Sep 13, 2025
1.0
This is the SLOWEST McDonalds and just fast food establishment in general I have even been to. Makes no sense why it’s SO SLOW. You’d be better off driving across town to another McDonald’s because you’d get your food faster than driving down the street to this one.
What are the regular opening hours for McDonald's at 2559 Chino Hills Pkwy?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 6:00 AM to 10:00 PM.
Does McDonald's at Chino Hills have drive-through service?
Yes, the drive-through is open every day from 5:00 AM to 11:00 PM.
What types of payment does McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What online ordering options are available for McDonald's?
Customers can order via the McDonald's App, as well as through the delivery URL and the smart link provided.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a McDonald's near 2559 Chino Hills Pkwy if I want another option?
Yes, there is another McDonald's nearby, offering similar fast food and menu options.
Are there any fitness centers close to this McDonald's for a convenient workout before or after eating?
Yes, nearby gyms include Ambitious Fitness, FredosFitness, Self Made Training Facility, Rolldawgz - Personal Training, and Mia K Fitness.
What nearby places can I visit for a meal variety close to McDonald's?
You can try Round Table Pizza, Spice Garden (Indian cuisine), Seoul Tofu & Grill (Korean and Asian cuisine), Freshh Donuts, and Lee Cafe (Asian restaurant).
If I need dental or medical services near McDonald's, what are my options?
Nearby medical services include Family Dental Care Dr. Albert Chang DDS for dental needs and Patrick Laubach Chiropractor for chiropractic care.