Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, incorrect orders, and poor staff attitudes, particularly in the drive-thru.
Cleanliness
Multiple reviews highlighted dirty conditions in the restaurant, including unclean tables and restrooms.
Food Quality
There were complaints about cold food, incorrect orders, and inconsistent quality, with some items being undercooked or poorly prepared.
Staffing Problems
Many customers noted that the location appears to be understaffed, contributing to long wait times and service delays.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by numerous negative reviews.
BO
Brenda Ogaz
Feb 11, 2026
5.0
Fresh n fast
AK
Angie Khine
Jan 27, 2026
1.0
I don't expect a lot from a McD. You get what you paid for, but I never get EVERYTHING I order. The staff there never seem to double-check and my drive thru orders are always missing something. Sure it's a dollar or two here and there, but if I wanted to waste money, consume unhealthy food, and be disappointed, I might as well starve. Just don't come here unless you really have no choice.
EC
Edwina Campbell
Jan 23, 2026
1.0
This place is dirty. Today was really dirty! Won’t be back…
RZ
Ruixue Zhu
Dec 10, 2025
1.0
9 of 10 times no ice cream
EG
Ethan Garcia
Dec 6, 2025
1.0
Every time I go through drive thru when it isn’t busy I still get my order wrong!! Even when I get told to park out front for my order something is still missing, but at least the shift lead doesn’t forget his silver necklace during his shift
What are the regular opening hours for McDonald's at 2559 Chino Hills Pkwy?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 6:00 AM to 10:00 PM.
Does McDonald's at Chino Hills have drive-through service?
Yes, the drive-through is open every day from 5:00 AM to 11:00 PM.
What types of payment does McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What online ordering options are available for McDonald's?
Customers can order via the McDonald's App, as well as through the delivery URL and the smart link provided.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a McDonald's near 2559 Chino Hills Pkwy if I want another option?
Yes, there is another McDonald's nearby, offering similar fast food and menu options.
Are there any fitness centers close to this McDonald's for a convenient workout before or after eating?
Yes, nearby gyms include Ambitious Fitness, FredosFitness, Self Made Training Facility, Rolldawgz - Personal Training, and Mia K Fitness.
What nearby places can I visit for a meal variety close to McDonald's?
You can try Round Table Pizza, Spice Garden (Indian cuisine), Seoul Tofu & Grill (Korean and Asian cuisine), Freshh Donuts, and Lee Cafe (Asian restaurant).
If I need dental or medical services near McDonald's, what are my options?
Nearby medical services include Family Dental Care Dr. Albert Chang DDS for dental needs and Patrick Laubach Chiropractor for chiropractic care.
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