Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
794 reviews
5 stars
284
4 stars
139
3 stars
132
2 stars
54
1 star
185
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, especially during busy hours.
Staff Performance
While some employees received praise for their friendliness and helpfulness, many reviews highlighted rudeness and lack of professionalism from staff.
Cleanliness
Multiple reviews noted that the dining area and play space were often dirty and poorly maintained.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or improperly prepared food.
Management Concerns
Several customers expressed dissatisfaction with management and overall organization, citing issues with staff training and operational efficiency.
- GEGi ElJan 3, 20265.0I really appreciate the manager Brian. Since we are all humans, mistakes can happen. I appreciate that Brian demonstrates if a mistake is made, he will make it right. I will be back to this McDonalds, because of the high level of integrity that Brian demonstrates in his customer service.
- TTTaroNov 20, 20251.04:39 AM but doors are locked. Store hours say it opens at 4:30 AM. Who’s on the opening shift?! Do better!
- KPKatie PinaNov 16, 20251.0out of everything machines never working
- GSGeoff SandersNov 12, 20252.0They are TOO slow in the mornings.
- EHEd HNov 11, 20251.0Placed an order with no onions. they loaded my cheeseburger with so much, the smell is enough to make me feel unwell.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Chino Hills?
McDonald's in Chino Hills is open daily from 4:30 AM to 11:00 PM, with drive-thru hours extended until midnight or 1:00 AM on weekends.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 4:30 AM to 11:45 PM on most days, and until 12:45 AM on Fridays and Saturdays.
How can I order food from McDonald's Chino Hills conveniently?
You can order using the McDonald's App available on the Apple App Store and Google Play, or order online through their website and delivery link.
What payment options does McDonald's in Chino Hills accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, McDonald's in Chino Hills offers a drive-thru service with hours starting at 4:30 AM and closing between midnight and 1:00 AM depending on the day.
Are there any nearby gas stations if I need to fuel up after visiting McDonald's?
Yes, there is a Circle K, Exxon & Mobil Stations, and a Mobil gas station nearby, convenient for refueling after your visit.
Where can I find a pharmacy near McDonald's in Chino Hills?
You can visit Rite Aid or Sav-On Pharmacy, both conveniently located close to McDonald's.
Is there a coffee shop near McDonald's if I want a different coffee experience?
Yes, Starbucks is nearby if you're looking for a variety of coffee options beyond McDonald's offerings.
What services does McDonald's Chino Hills provide for convenience?
They offer DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Does McDonald's in Chino Hills participate in any rewards program?
Yes, they have the MyMcDonald’s Rewards program where you can earn points to get free food.