McDonald's

3.3
800 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15950 Los Serranos Country Club Dr, Chino Hills, CA
91709, United States

Hours

Reviews

3.3
788 reviews
5 stars
280
4 stars
138
3 stars
131
2 stars
54
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, unhelpful staff, and frequent order mistakes, particularly in the drive-thru and curbside pickup.

Cleanliness

Many reviews highlighted the restaurant's poor cleanliness, with dirty dining areas and play zones being a common complaint.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold or burnt items, as well as incorrect orders.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rude behavior and lack of assistance.

Operational Hours

Several customers expressed frustration over inconsistent operating hours, including early closures and not opening on time.
  • TT
    Taro
    4 days ago
    1.0
    4:39 AM but doors are locked. Store hours say it opens at 4:30 AM. Who’s on the opening shift?! Do better!
  • KP
    Katie Pina
    Nov 16, 2025
    1.0
    out of everything machines never working
  • GS
    Geoff Sanders
    Nov 12, 2025
    2.0
    They are TOO slow in the mornings.
  • EH
    Ed H
    Nov 11, 2025
    1.0
    Placed an order with no onions. they loaded my cheeseburger with so much, the smell is enough to make me feel unwell.
  • BM
    Brian Manley
    Oct 9, 2025
    1.0
    Burnt fries! REALLY??? They would have never given these to me if I was eating at the "restaurant", but when you go curbside you always have some issue.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Chino Hills?

McDonald's in Chino Hills is open daily from 4:30 AM to 11:00 PM, with drive-thru hours extended until midnight or 1:00 AM on weekends.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 4:30 AM to 11:45 PM on most days, and until 12:45 AM on Fridays and Saturdays.