Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Chino Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
369 reviews
5 stars
156
4 stars
60
3 stars
32
2 stars
19
1 star
102
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported bland, poorly prepared food with missing ingredients and small portion sizes.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions affecting their dining experience.
Pricing Concerns
Customers expressed dissatisfaction with the high prices relative to the portion sizes and quality of food.
Inconsistent Experience
Frequent mentions of inconsistent food quality and service, leading to a lack of trust in the location.
- DCDenise CoronaOct 25, 20251.0If you order today BEWARE, I think they lost the salt. Everything was blande, from the beans to the rice to the carne asada. The chimichurri prob has the most flavor but it’s tangier then it should be. My order was to go and My guac was brown by the time I got home. When I tasted it it was clearly Missing lime and salt. Also paid for double carne asada and for almost $8 more I def didn’t get extra.
- YKYoung KimOct 22, 20251.0I ordered2 burrito bowls and 1 of them looked like half eaten.
- APAlpesh PatelOct 21, 20255.0Very helpful staff. Great service and very peaceful environment.
- NGNelann GormanOct 16, 20255.0Food is really good
- PCPPE ConnectionSep 22, 20251.0Worse location ever. Staff doesn't care, food waaay overpriced. They overcharged me and I mentioned it and zero effort given to fix it i got chicken bowl with half and half meats. They charged me carne asada bowl and extra carnitas, I didnt even order that.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Chino Hills?
Chipotle Mexican Grill is located at 13920 City Center Dr, Chino Hills, CA 91709, near the Vitamin Shoppe in San Bernardino.
What are the operating hours of Chipotle Mexican Grill in Chino Hills?
Chipotle Chino Hills is open Monday to Wednesday and Friday to Sunday from 10:30 AM to 11:00 PM, and closed on Thursdays.
Does Chipotle Mexican Grill in Chino Hills offer pickup and delivery services?
Yes, the Chino Hills location offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Chino Hills?
You can order online through the Chipotle app or website at https://order.chipotle.com/ for quick and easy access to their menu.
What is the philosophy behind the food served at Chipotle Mexican Grill in Chino Hills?
Chipotle serves responsibly sourced, classically cooked, real food made with wholesome ingredients without artificial colors, flavors, or preservatives, following their 'Food with Integrity' principles.
Which nearby stores can I visit before or after dining at Chipotle in Chino Hills?
You can visit nearby clothing stores like Windsor, PacSun, Vans, Forever 21, H&M, or Old Navy, all located near Chipotle in the Chino Hills shopping center.
Are there any nearby cafes or places to get coffee near Chipotle Mexican Grill in Chino Hills?
Yes, 7 Leaves Cafe, a bubble tea and coffee shop, is located nearby where you can enjoy a drink before or after your meal at Chipotle.
What fitness or wellness centers are near Chipotle in Chino Hills?
Club Pilates Chino Hills, a pilates studio and gym, as well as The Joint Chiropractic, offering chiropractic and massage services, are located near Chipotle for your wellness needs.
Does Chipotle Mexican Grill in Chino Hills cater to special dietary preferences or needs?
Chipotle offers a customizable menu that allows you to choose ingredients to suit various dietary preferences, focusing on wholesome ingredients and responsible sourcing.
How can I contact Chipotle Mexican Grill in Chino Hills for catering or gift cards?
You can reach Chipotle Chino Hills by phone at +1 909-548-3721 or email ca.1166.chinohills@chipotle.com to inquire about catering and gift card services.