Numerous customers reported long wait times for service, with many feeling ignored or receiving poor attention from staff.
Food Quality
Many reviews highlighted dissatisfaction with the quality of food, particularly the wings, which were often described as dry, overcooked, or lacking flavor.
Staff Attitude
Several customers noted negative experiences with staff attitudes, including rudeness and lack of professionalism, which contributed to an overall poor dining experience.
Atmosphere Concerns
The restaurant's atmosphere was criticized for being excessively loud, making conversation difficult, and detracting from the dining experience.
Mixed Experiences
While some customers praised specific staff members for excellent service, these positive experiences were overshadowed by the overall negative feedback regarding service and food quality.
TC
Terrie Cortez
1 day ago
1.0
The worst experiences ever! Took us 45 min to get our drinks. Our food came out 1 entree at a time.(Also food was all cold) I asked for the manager and they never came to the table. Save your TIME and money, DONT GO!!!
DM
Darin Moore
Nov 15, 2025
2.0
Extremely understaffed!
Waited forever for service, never got a refill or even an offer to buy another drink during the meal. When I was done eating, I put my credit card on the table waiting for server to come by. I waited so long, a couple sat down at the bar, ordered a meal, finished eating, paid the bartender and left…all while I was still waiting to find my server and pay for my meal. I finally went to the bar and asked to pay there, but the bartender couldn’t. She took my card and went and found my server. Then he acted offended when I only tipped 10%…in reality, I shouldn’t have tipped anything!!! I walked up and left the bartender an extra $5 for her assistance.
Stay away, unless you want extremely poor, slow service.
LF
Luis Fort
Nov 4, 2025
4.0
Always is a solid place ti have few beers and wings!
AJ
Abel Sanchez Jr
Oct 23, 2025
1.0
Went there 10/22 which was a Wednesday afternoon around 6pm to celebrate my sons birthday. It was 5 of us and there was no wait. The restaurant was practically empty besides the bar area seating. We were seated and told out waitress would be with us. We sat for over 20min without being acknowledged or takingbour drink order. There were about 3 staff members just standing around talking amongst each other. I tried to waive them down but they just gave me a hold on sign. We knew this wasn't gonna be a pleasant experience after that so we decided to get up and leave after about 25min of just sitting there. I told the host as we were walking out, that no one ever came to our table. All he simply said was "ok sorry for that". We went down the way to Red Robin and recieved excellent service even tho the were quite busy! We've also had similar situation happen to us at the BWW in Montclair. Idk what's going on with BWW but seems to be going down hill. From now on will just order pick up from these 2 locations.
LP
lance pound
Oct 22, 2025
2.0
I was very disappointed with this Buffalo Wild Wings the waitressing or waiters were extremely lagging the food was all skin and seasoning for the wings the best part about the whole meal was a damn potato wedges but the chicken sucked the waiter had an attitude and it took forever to get our food only got home to eat it it wasn't even worth the effort to go get it really disappointing
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Chino Hills serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Chino Hills?
It is located at 3160 Chino Avenue, Chino Hills, CA 91709, USA.
What are the operating hours for Buffalo Wild Wings in Chino Hills?
They are open Monday to Thursday from 10:30 AM to 11:59 PM, Friday and Saturday from 12:00 AM to 2:00 AM and 10:30 AM to 11:59 PM, and Sunday from 12:00 AM to 2:00 AM and 11:00 AM to 11:59 PM.
Can I get takeout from Buffalo Wild Wings in Chino Hills?
Yes, Buffalo Wild Wings is a takeout restaurant in addition to being a sports bar and restaurant.
What is the phone number to contact Buffalo Wild Wings in Chino Hills?
You can reach them at +1 909-591-9035.
Are there any hotels near Buffalo Wild Wings in Chino Hills?
Yes, nearby hotels include Hampton Inn & Suites Chino Hills and Hampton by Hilton, convenient for visitors who want to stay close by.
What nearby dining options are available around Buffalo Wild Wings?
Nearby dining includes Yi Mei (Taiwanese/Asian cuisine), Lobster Grill (seafood), Burger King (fast food), Taco Bell (Mexican fast food), and Starbucks (coffee shop).
Are there convenient services near Buffalo Wild Wings in Chino Hills for errands or fueling?
Yes, there is a Circle K convenience store and gas station, as well as a 76 gas station nearby.
Does Buffalo Wild Wings offer a good option for sports fans?
Yes, it is a sports bar offering a great environment to enjoy games along with a variety of wings and drinks.
Where can I find more information or connect with Buffalo Wild Wings Chino Hills online?
You can visit their official site at https://www.buffalowildwings.com/locations/us/ca/chino-hills/3160-chino-avenue/sports-bar-541/ or their Facebook page at https://www.facebook.com/398274986877558.