Taco Bell

3.4
1340 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2398 Esplanade in Chico. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2398 Esplanade, Chico, CA
95926, United States

Hours

Reviews

3.4
1,340 reviews
5 stars
432
4 stars
278
3 stars
233
2 stars
121
1 star
276

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, especially during late-night hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers receiving wrong items or missing components.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with some customers experiencing unprofessional behavior from staff.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.

Technology Issues

The use of AI for order taking was criticized for causing confusion and errors, leading to frustration among customers.
  • AC
    Austin Cook
    1 day ago
    1.0
    Takes way to long to get to order or to get your order they move slow need to learn to move with a sense of urgency
  • SO
    Shana Ohlhausen
    2 days ago
    5.0
    Not the best Taco Bell I've been to. The food was fine. But there was a guy passed out laying on a table and the manager had to ask him to leave,,,had drug paraphernalia on the table. Ugghh.
  • SG
    Sherry Galpin
    5 days ago
    3.0
    We bought two supreme Luxe box meals . We can't have cinnamon twist and so we needed to switch out the cinnamon twist for chips and nacho cheese. I was charged .90 cents . All other Taco Bell switch it for free . Food for thought .
  • AH
    Anthony Hernandez
    Dec 13, 2025
    1.0
    This has got to be the worst Taco Bell that I have ever been to. Not only did my friends and I wait of 30 minutes for our order, we had items missing. One time even came in for Uber Eats (I deliver as a part time job) waited for 25 minutes then they said I could pick the order up because I didn’t have a delivery bag, which I never need the multiple times that I picked up from this location. I was just in today and the lobby was FULL of people but the staff was only focused on drive through orders when another customer brought this up they said to deal with it and wait… If you want my advice save your TIME and money and go to the other Chico location, they are way more convenient and have even better customer service. -a broke college student
  • EB
    Erika Burrow
    Dec 12, 2025
    1.0
    Took 10 minutes to order my 2 bean and cheese burritos through the drive through! It's called fast food for a reason! If I wanted to wait 20 minutes I would have went to a restaurant!

Frequently Asked Questions About Taco Bell

Where is Taco Bell located in Chico?

Taco Bell is located at 2398 Esplanade, Chico, CA 95926, United States.

What are the operating hours for Taco Bell at 2398 Esplanade?

Taco Bell at 2398 Esplanade is open 24 hours daily.