Taco Bell

3.4
1136 reviews
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Business Details

1930 East 20th St, Chico, CA
95928, United States
(530) 342-8238
https://locations.tacobell.com/ca/chico/1930-east-20th-st.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1930 East 20th St in Chico. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1930 East 20th St, Chico, CA
95928, United States

Hours

Reviews

3.4
1,136 reviews
5 stars
375
4 stars
244
3 stars
209
2 stars
88
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.

Customer Service

While some customers praised friendly staff, many others experienced rude service and a lack of responsiveness from employees.

Food Quality

Opinions on food quality were mixed, with some enjoying the meals while others reported issues like cold food and poorly prepared items.
  • GP
    Giuseppe Pennisi
    Nov 11, 2025
    5.0
    I enjoy stopping by taco bell to get my crew and quick lunch
  • SG
    Scott Geer
    Nov 6, 2025
    4.0
    Taco Bell has always been one of my go to places. Friendly faces, good service
  • DR
    Dylan Reed
    Nov 2, 2025
    1.0
    Waited in their drive through for over 20 minutes only for them to tell me the order wasn’t ready. I said “really?! I’ve been waiting for over 20 minutes already!” They said “they’re doing the best they can”. Absolutely not! For $20/hr if that’s the best they can do then they need to find other career paths.
  • LL
    Lilly Limaness
    Oct 25, 2025
    1.0
    This place takes way too long if you need food from here order 1hr in advance. Waited 40 minutes in drive thru for 1 order and when I finally got it it was cold, you better off going elsewhere Edit: it has been nearly 2hrs and still nothing this store is actually ridiculous there os no reason for FAST food to take this long everyone do the employees not know how to make the food?? Utterly disappointed
  • AS
    Ashley Sexton
    Oct 22, 2025
    5.0
    This place and all of its employees deserve the fattest shout out. Tonight was the icing on the cake. I absolutely HAD to leave a review. Impeccable customer service and resolution skills. My experience here is always top tier, yet no one is perfect and when I had a minuscule issue, the employees collectively resolved the problem with haste and the best customer service I have ever received. Always pleasant and quick. I don’t care if I’m on the other side of town, I will drive here just for the positive experience I consistently receive. Y’all are awesome sauce. Thank you👍👌💯%
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on East 20th St in Chico?

The drive-through is open daily from 8:00 AM to 3:00 AM.

Where is Taco Bell located in Chico?

Taco Bell is located at 1930 East 20th St, Chico, CA 95928, United States.