Safeway

4.2
1862 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 720 Mangrove Ave, Chico, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (530) 895-6300. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
720 Mangrove Ave, Chico, CA
95926, United States

Hours

Reviews

4.2
1,862 reviews
5 stars
994
4 stars
534
3 stars
197
2 stars
57
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others, particularly management, have been reported as rude and unprofessional.

Product Quality

Customers have expressed dissatisfaction with the quality of bakery items, particularly cakes, and some produce, while others appreciate the freshness of certain products.

Store Cleanliness

The store is generally reported as clean and well-stocked, contributing positively to the shopping experience.

Pricing Concerns

Many customers find the prices to be high, with some stating that they only shop here for specific items or due to membership discounts.

Employee Behavior

There are multiple reports of unprofessional behavior from certain employees, particularly in management roles, which negatively impacts the customer experience.
  • SW
    S W
    Nov 14, 2025
    5.0
    It has everything you could need and affordable priced.
  • BB
    Baris
    Nov 11, 2025
    5.0
    I like the quality at Safeway
  • JM
    Jonathan Miller
    Nov 4, 2025
    5.0
    Great grocery store. The best selection of unique items plus the most popular items. The staff go out of their to help you find any items you can't. Some of the most friendly staff as well
  • LB
    Leanne Brickett
    Oct 20, 2025
    5.0
    Ordered rasberry dinner cake son picked out for birthday and the customer service from ordering and picking up the cake was great. The cake was delicious too! Thanks Safeway on Mangrove in Chico
  • MR
    Marianne ruiz
    Oct 3, 2025
    1.0
    I am writing this review specifically to address the extremely unprofessional and verbally abusive conduct of the Front End Manager, Grover, at this Safeway location. During my visit , I was checking out when Manager Grover publicly and aggressively yelled at my cashier. The cashier was simply performing their job duties, and Grover’s tone and language were aggressive, demeaning, and entirely unwarranted. This was not a private correction; it was a loud, humiliating, and inappropriate verbal outburst witnessed by me and other customers. It created an immediate atmosphere of intense discomfort and stress. Watching a manager verbally abuse an employee in front of a customer is not only poor leadership, but it reflects a toxic and unprofessional work environment that should not be tolerated by Safeway. Employees deserve to be treated with dignity and respect, regardless of the situation. A manager who resorts to public yelling and verbal abuse is unfit for their role. I urge the store management and corporate Human Resources to investigate the conduct of Grover immediately. His behavior is extremely detrimental to staff morale and significantly detracts from the customer experience.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!