Panera Bread

3.9
570 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

1910 E 20th Street, Chico, CA
95928, United States
(530) 894-5009
https://www.panerabread.com/en-us/cafe/locations/ca/chico/1910-e-20th-street
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chico is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1910 E 20th Street, Chico, CA
95928, United States

Hours

Reviews

3.9
570 reviews
5 stars
276
4 stars
114
3 stars
79
2 stars
36
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with some staff being friendly and helpful while others are reported as rude and unhelpful.

Food Quality

Food quality varies significantly, with some customers enjoying their meals while others report issues like incorrect orders and food safety concerns.

Cleanliness

The restaurant's cleanliness is frequently criticized, with reports of dirty tables and unsanitary conditions in the bathrooms.

Pricing

Many customers feel that the prices are high relative to the portion sizes and quality of food, leading to dissatisfaction.

Atmosphere

The atmosphere is described as cozy and suitable for dining, but some customers find it confusing whether it is a fast food or sit-down restaurant.
  • KS
    Kim Sisco
    Nov 15, 2025
    1.0
    I had a half turkey sandwich and got food poisoning the service was great
  • KG
    Karla Grooms
    Nov 13, 2025
    5.0
    There is a young man that works the drive-through, I didn’t get his name, But he was so friendly and helpful and provide provided service with a smile. Keep up the great work young man.
  • CI
    Cynthia Ingram
    Nov 4, 2025
    5.0
    Expensive for what you get
  • HB
    harley boe benson
    Oct 25, 2025
    1.0
    I had ordered thru the app and it said it was ready. I asked the staff and I waited another 5 minutes.
  • SL
    susie lichty
    Oct 1, 2025
    4.0
    This Panera location is kind of small. It shares a building with a dental office in the far corner of the parking lot of the mall. It's been clean when I've visited, but can get crowded at lunchtime, due to the limited size. There are some tables outside, but due to the proximity to the freeway on ramp, it's loud out there. In general, I've been pleased with this location and often use the Panera app to order and pickup in the drive thru.
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Chico accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours for Panera Bread Chico?

Panera Bread Chico is open Monday to Friday from 6 AM to 9 PM, and on weekends from 7 AM to 9 PM.