Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.7
1,272 reviews
5 stars
1,018
4 stars
162
3 stars
41
2 stars16
1 star
35
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and efficient service, there were several complaints about incorrect orders and rude interactions from staff.
Drink Quality
Feedback on drink quality was mixed; some customers enjoyed flavorful drinks, while others reported issues with watered-down or incorrectly made beverages.
Atmosphere
The atmosphere was generally described as vibrant and welcoming, with many customers appreciating the upbeat environment and friendly staff.
Order Accuracy
Several reviews highlighted issues with order accuracy, including repeated mistakes on the same orders, leading to customer frustration.
Pricing Concerns
Customers expressed concerns about pricing, noting that while the drinks are enjoyable, the cost for extras and some drinks felt excessive.
- JSJocelyne von StrongNov 13, 20255.0I ordered a drink for my daughter. There was no food. She was very happy with the drink and the service was great.
- TCTim ClarkNov 12, 20255.0Date: 07-Nov-2025 Location: 2393 Cohasset Road, 95926 First-time customer with a "fussy order"; wasn't trying to be a finicky PitA, but I needed to carry a custom drink on a motorcycle. Employee "Sunshine" didn't communicate a molecule of annoyance or resentment. She showed a willingness to make me happy. I'll return soon, not to order 1 drink, but 6. Attention, owner: run your business however you want, but if you're hoping to grow profits, you'll want to keep "Sunshine" (ie, ensuring she gets a regular raise). (no rating for "Food" as my drink was a gift, not consumed by me).
- AVAmanda VialOct 18, 20253.0Honestly, I usually love Dutch, anyone who knows me knows I'm a dutch girl. This one in Chico off cohasset did not do me justice. There was only 2 cars in line, 3 drinks to be made, yet it took a minute, and while that usually wouldn't bother me, it did because they had all the time in the world to make my drink, and they made it way wrong. And my drink is a $15 drink and I always tip better than most, you can ask all my dutch guys in Redding. I'm never rude, always polite and nice. And the way their stand was set up, it was so confusing and ridiculous, they had cones everywhere making a pathway the lead to a dead end, one line open at 1 pm, that's nuts usually 2nd lines don't close til 4-5. And the staff weren't that great. Dude that took the order was fine, no complaints, the girls on the inside not so great. I'm sad to say, I poured my dutch out, that was a waste and disgusting. It's very easy to follow directions,yet when your mind is on goofing off and bsing around, things happen. No problem with joking and playing to make work funner, yet y'all need to learn how to work and play. If you can't do your job right while playing then play when you don't have customers, we don't really have that problem in Redding.
- TTTillyAug 30, 20251.0Went to the Dutch bros on Cohasset at 10:20pm and there was a female worker outside taking our order and made the entire experience very uncomfortable. Both my husband and were spoken to very rudely and we ordered two “coffees”, the same as 1000x before she interrupted “we don’t have coffees.” And didn’t help us any further. This was an awful experience due to this lady
- RWRod WillisAug 29, 20251.0I asked for a vanilla latte no foam with whipped cream and just received milk and whipped cream.crew needs training
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 2393 Cohasset Rd., Chico, CA?
Dutch Bros Coffee is open from 4:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I customize my drink at Dutch Bros Coffee?
Yes, the Broistas are happy to customize your drink however you'd like.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check locally for personal check acceptance.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery, but third-party services may provide delivery options.
How can I earn rewards points at Dutch Bros Coffee?
You earn 3 points for each dollar spent at a shop, with no limit on points you can earn. Provide your phone number if you forget your phone to still earn points.
Are there sugar-free flavors available?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
What coffee and drink options are available?
Dutch Bros offers killer coffees, epic drinks, espresso, tea, chai tea, smoothies, frozen coffee, cold brew, hot chocolate, kids' drinks, mochas, Americanos, energy drinks, and more with many customizable flavors.
What are some nearby places a customer can visit before or after Dutch Bros Coffee at 2393 Cohasset Rd.?
Nearby spots include Columbia Bank, Umpqua Bank, Wendy's for fast food, Speedway gas station, and Chico Wednesday Farmers' Market for fresh produce and local goods.
Is there convenient access to banking near Dutch Bros Coffee at 2393 Cohasset Rd.?
Yes, customers can find Columbia Bank, Umpqua Bank, and Bank of America nearby for their financial needs.
Are there places for pet services near Dutch Bros Coffee?
Yes, nearby pet-related services include Wags and Whiskers Pet Rescue, Chico Pet Vet, and Chico Reptiles pet store.