Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Location
Hours
Reviews
4.7
192 reviews
5 stars
166
4 stars
16
3 stars2
2 stars
3
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, upbeat, and attentive, often remembering customers' names and orders.
Speed of Service
Many reviews highlight the quick service, with customers appreciating the efficiency even during busy times.
Drink Quality
Customers frequently praise the quality and variety of drinks, noting favorites like the Golden Eagle and blended beverages.
Atmosphere
The atmosphere is often described as fun and welcoming, contributing to a positive customer experience.
Pricing Concerns
Some customers express concerns about rising prices, indicating that while the service and drinks are good, they feel the cost is becoming too high.
- CCChelseaDec 9, 20255.0I LOVE ME SOME DUTCH! The atmosphere and friendliness of the crew are the best. They pay attention to the small detail and always greet you with a smile and positive attitude some even taking the time to know you by name and what your drink is. My dog loves the pup cups. She gets one everytime and the staff knows her by name too. Such a wonderful drink stop.
- CACatherine AdamsDec 7, 20255.0Dutch Bros is the best! I always drive away with a smile because of the wonderful people who work there. And of course I enjoy the their beverages too
- EREmily RodriguezOct 2, 20255.0iced aftershock w starberry boba top tier, workers are very nice and friendly
- KSKate StefanSep 14, 20255.0Every morning on my way to work, I get my usual drink at Dutch Bros. All of the employees are friendly and personal. They have the tunes cranked up, in their groove, and working really well together. It’s a well oiled machine over there, and I’m an executive where I work. The manager is upbeat, positive, and supportive with his crew. Almost every employee knows what my vehicle looks like and they know my usual drink order. When I drive in, they greet me, take my order, and ask me what I’m doing that day. When I drive up to the window, they already have my drink order ready. They are fast and efficient, and make you feel like you’re apart of their team. Great job to the Dutch Bros team on Garner Lane!
- JVJess VerduzcoSep 8, 20255.0I love this place
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours of Dutch Bros Coffee at 13401 Garner Ln, Chico?
Dutch Bros Coffee at 13401 Garner Ln, Chico is open Monday through Thursday and Sunday from 4:00 AM to 10:00 PM, and Friday and Saturday from 4:00 AM to 11:00 PM.
Can I order Dutch Bros Coffee drinks ahead of time?
Yes, you can order ahead using the Dutch Bros app available on the Apple App Store and Google Play Store, or through their quick order link online.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery directly, but supports curbside pickup at their locations.
What types of payment does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Contact your local shop for information on accepting personal checks.
Are there sugar-free flavor options available at Dutch Bros Coffee?
Yes. Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get a free drink on my birthday from Dutch Bros Coffee?
Yes, download the Dutch Bros app to receive a free drink reward on your birthday. If you don't have the app, inform your broista when you visit.
What nearby places can I visit around Dutch Bros Coffee at 13401 Garner Ln?
Nearby points of interest include Code 3 Coffee for additional coffee options, EJ’s Burrito’s Mexican restaurant for food, and Sunset Hills Golf Course for recreation.
How can nearby places enhance my visit to Dutch Bros Coffee?
You can enjoy a meal at EJ’s Burrito’s before or after grabbing your drink, or relax with a round of golf at Sunset Hills Golf Course. If you prefer coffee variety, Code 3 Coffee is another local coffee shop nearby.
Are there any community services near Dutch Bros Coffee?
Yes, Butte Humane Society, an animal shelter and veterinarian, is nearby if you're interested in community services or pet care.
Does Dutch Bros Coffee have a phone number for customer inquiries?
No, Dutch Bros Coffee shops do not have phones; they prefer face-to-face interaction at the service window.