Chipotle Mexican Grill

3.9
237 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Chico North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
962 East Ave, Chico, CA
95926, United States

Hours

Reviews

3.9
237 reviews
5 stars
124
4 stars
50
3 stars
17
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers report friendly service while others describe rudeness and lack of engagement.

Food Quality

Food quality is inconsistent, with some customers praising freshness and flavor, while others complain about cold or poorly prepared items.

Portion Sizes

Many reviews mention dissatisfaction with portion sizes, noting that they are often smaller than expected for the price.

Cleanliness

Several customers reported issues with cleanliness, particularly in the dining area and bathrooms.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.
  • MF
    Myrna Farmer
    Jan 1, 2026
    1.0
    It was way too hot 🔥🥵
  • MS
    Marisa S
    Dec 26, 2025
    1.0
    Ordered 2 burritos for my husband and myself... around 3:30pm on 12/26/26...Staff was very unfriendly and made our burritos so poorly they ripped and fell apart as soon as we un did the foil. I had asked the girl if she could double wrap my burrito as she was wrapping mine because it was such a mess and she just didnt respond lol! Such a waste for $30. Would recommend anywhere else or sticking to ordering a bowl since thats what your burrito will be anyway. I try to never leave bad reviews ...but the poor customer service was the cherry on top of a horrible burrito. 👎
  • LM
    Lorena Mendoza
    Dec 12, 2025
    5.0
    Went in late but got good service kinda employees. Food was great.
  • JH
    James Howard
    Dec 7, 2025
    5.0
    Always great!
  • MD
    Mark Dutton
    Nov 11, 2025
    4.0
    We (party of 3) arrived around 4:30p - light traffic at the counter. We were greeted immediately and they began our orders.... ingredients (displayed) looked good with most pans clean and eye appealing. Note: my 2 guests were serviced by an female associate with a young man taking care of my order. Nice guy with a sense of humor (we had some friendly banter) as he was making my tacos 👍 Prepared foods (Steak Quesadilla, Carne Bowl, & Barbacoa Tacos) with sides of guacamole & queso were all well prepared, fresh and delicious 👍 The only zonk and the reason for the 4 stars, was that the large bag of tortilla chips we received, were a little stale. I should have returned it (but some were edible) - one way or the other, not 100% fresh. We will be back to try some other offerings (despite the higher price than expected) ~ Note: $73 / tip included

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Chico North serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using 53 real ingredients with no artificial colors, flavors, or preservatives.

Where is Chipotle Mexican Grill located in Chico?

Chipotle Mexican Grill is located at 962 East Ave, Chico, CA 95926.