Chipotle Chico North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Feedback on staff behavior is mixed; some customers report friendly service while others describe rudeness and lack of engagement.
Food Quality
Food quality is inconsistent, with some customers praising freshness and flavor, while others complain about cold or poorly prepared items.
Portion Sizes
Many reviews mention dissatisfaction with portion sizes, noting that they are often smaller than expected for the price.
Cleanliness
Several customers reported issues with cleanliness, particularly in the dining area and bathrooms.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.
MF
Myrna Farmer
Jan 1, 2026
1.0
It was way too hot 🔥🥵
MS
Marisa S
Dec 26, 2025
1.0
Ordered 2 burritos for my husband and myself... around 3:30pm on 12/26/26...Staff was very unfriendly and made our burritos so poorly they ripped and fell apart as soon as we un did the foil. I had asked the girl if she could double wrap my burrito as she was wrapping mine because it was such a mess and she just didnt respond lol! Such a waste for $30. Would recommend anywhere else or sticking to ordering a bowl since thats what your burrito will be anyway. I try to never leave bad reviews ...but the poor customer service was the cherry on top of a horrible burrito. 👎
LM
Lorena Mendoza
Dec 12, 2025
5.0
Went in late but got good service kinda employees. Food was great.
JH
James Howard
Dec 7, 2025
5.0
Always great!
MD
Mark Dutton
Nov 11, 2025
4.0
We (party of 3) arrived around 4:30p - light traffic at the counter. We were greeted immediately and they began our orders.... ingredients (displayed) looked good with most pans clean and eye appealing. Note: my 2 guests were serviced by an female associate with a young man taking care of my order. Nice guy with a sense of humor (we had some friendly banter) as he was making my tacos 👍
Prepared foods (Steak Quesadilla, Carne Bowl, & Barbacoa Tacos) with sides of guacamole & queso were all well prepared, fresh and delicious 👍
The only zonk and the reason for the 4 stars, was that the large bag of tortilla chips we received, were a little stale. I should have returned it (but some were edible) - one way or the other, not 100% fresh.
We will be back to try some other offerings (despite the higher price than expected) ~
Note: $73 / tip included
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Chico North serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using 53 real ingredients with no artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Chico?
Chipotle Mexican Grill is located at 962 East Ave, Chico, CA 95926.
What are the operating hours of Chipotle Mexican Grill in Chico North?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Chico North offer pickup or delivery services?
This location offers in-store pickup service.
How can I order Chipotle food online?
You can order online via Chipotle's official ordering website or the Chipotle app available in the Apple App Store.
Is Chipotle Mexican Grill in Chico North welcoming to LGBTQ customers?
Yes, Chipotle Chico North welcomes LGBTQ customers.
How can I contact Chipotle Mexican Grill in Chico North by phone or email?
You can call them at +1 530-924-5953 or email at CA.3612.ChicoNorth@chipotle.com.
What nearby eateries could I visit before or after dining at Chipotle Mexican Grill?
Nearby options include Burger King, Donut Nook, The Donut Nook, Quackers Fire Grill and Bar, and Chuck E Cheese, offering a variety of fast food, donuts, and Mexican bar food.
Are there nearby banks or credit unions close to Chipotle Mexican Grill in Chico?
Yes, Members 1st Credit Union and Wells Fargo Bank are located nearby for your banking needs.
Which fitness or wellness centers are near Chipotle Mexican Grill in Chico North?
Nearby fitness and wellness centers include Alpha Strong Gym, Curves, Blue Lotus Yoga, and Awesome Massage Chico.