Brand Certified
Chipotle Mexican Grill
3.9(239 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
962 East Ave, Chico, CA
95926, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(530) 924-5953
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/ca/chico/962-east-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3612
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Chico North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.9
239 reviews
5 stars
124
4 stars
50
3 stars
17
2 stars
11
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers report friendly service while others describe rudeness and poor attitudes.
Food Quality
Food quality is inconsistent; while many enjoy the taste, there are complaints about cold food, small portions, and stale ingredients.
Order Accuracy
Numerous reviews mention issues with incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
The cleanliness of the location is frequently criticized, with reports of dirty tables and unsanitary conditions.
Value for Money
Customers express frustration over high prices relative to portion sizes and food quality.
- NCNicholas Courtright3 days ago2.0I paid for my order, waited 5 minutes, drove .23 miles, status jumps from received order to order ready in the parking lot. Pull in to the drive thru get my food, drive back food is some how cold already, bowl is half full and almost no meat all rice. Gf's burrito fits in the palm of my hand. Not happy.
- TMTyri MFeb 3, 20262.0The store is dirty, all tables, windows, bathroom. Employees rude (girl cashier), stand around and chit chat. They require a purchase to use the bathroom which I found to be dehumanizing. $21 for a burrito, guac and drink. How can they stay in business with high prices, mediocre service, unclean/unsanitary environment?
- MFMyrna FarmerJan 1, 20261.0It was way too hot 🔥🥵
- MSMarisa SDec 26, 20251.0Ordered 2 burritos for my husband and myself... around 3:30pm on 12/26/26...Staff was very unfriendly and made our burritos so poorly they ripped and fell apart as soon as we un did the foil. I had asked the girl if she could double wrap my burrito as she was wrapping mine because it was such a mess and she just didnt respond lol! Such a waste for $30. Would recommend anywhere else or sticking to ordering a bowl since thats what your burrito will be anyway. I try to never leave bad reviews ...but the poor customer service was the cherry on top of a horrible burrito. 👎
- ELEdith Lorena Mendoza Perez (Lore)Dec 12, 20255.0Went in late but got good service kinda employees. Food was great.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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