Chipotle Mexican Grill

3.9
232 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Chico North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
962 East Ave, Chico, CA
95926, United States

Hours

Reviews

3.9
232 reviews
5 stars
122
4 stars
49
3 stars
17
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes of burritos and bowls, often feeling they did not receive value for their money.

Service Quality

Customer service experiences varied widely, with some praising friendly and helpful staff, while others reported rude or disinterested employees.

Food Quality

While many reviews highlighted the freshness and taste of the food, there were complaints about inconsistencies in food preparation and order accuracy.

Cleanliness

Several customers noted issues with cleanliness in the dining area and bathrooms, impacting their overall experience.

Online Ordering Issues

Customers frequently reported problems with online orders, including missing items and difficulties with the ordering system.
  • MD
    Mark Dutton
    Nov 11, 2025
    4.0
    We (party of 3) arrived around 4:30p - light traffic at the counter. We were greeted immediately and they began our orders.... ingredients (displayed) looked good with most pans clean and eye appealing. Note: my 2 guests were serviced by an female associate with a young man taking care of my order. Nice guy with a sense of humor (we had some friendly banter) as he was making my tacos 👍 Prepared foods (Steak Quesadilla, Carne Bowl, & Barbacoa Tacos) with sides of guacamole & queso were all well prepared, fresh and delicious 👍 The only zonk and the reason for the 4 stars, was that the large bag of tortilla chips we received, were a little stale. I should have returned it (but some were edible) - one way or the other, not 100% fresh. We will be back to try some other offerings (despite the higher price than expected) ~ Note: $73 / tip included
  • JN
    Jo N
    Nov 6, 2025
    1.0
    I literally haven't been to a Chipotle for probably 15 years. Now I know why. 3 carne asada tacos and a side of Queso Blanko came to 21 bucks. I went back to my office (which is less than 5 minutes away)to eat and not only were the tacos ice cold, the meat wasn't even edible, there was so much fat and toughness. I ended up tossing the food after picking them apart. Seriously need a refund.
  • GG
    G
    Nov 4, 2025
    1.0
    Incredibly rude staff. He didn’t have to throw a bag away to me without a word when he was not feeling good enough to serve customer.
  • CG
    Curious George
    Oct 23, 2025
    3.0
    $10-15 burritos..standard. 18 loaded!!
  • KL
    Kay LU
    Sep 20, 2025
    1.0
    This review is strictly for the fact that since you can't order through a drive-thru, as you are forced to pre-order, no online ordering system for them, including their own website, lets you choose just the basic bean cheese and rice burrito, which is the only burrito I eat from anywhere. You are forced to choose meat or fajitas veggies and burrito or you can't order online or on the app. It's so stupid and such an oversight and everywhere I looked online says it's a failure on their end, but it's clear they don't give a shit. So I will never be going to a Chipotle again. It's not worth going inside and waiting the insanely long line. I'm not going to get fast food like this and go stand in line LOL that's just asinine🤣

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Chico North serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using 53 real ingredients with no artificial colors, flavors, or preservatives.

Where is Chipotle Mexican Grill located in Chico?

Chipotle Mexican Grill is located at 962 East Ave, Chico, CA 95926.