Chipotle Mexican Grill

4.0
608 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Chico is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
620 Mangrove Ave, Chico, CA
95926, United States

Hours

Reviews

4.0
608 reviews
5 stars
297
4 stars
161
3 stars
67
2 stars
27
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Portion Sizes

Many reviews mentioned inconsistent and small portion sizes compared to other locations, leading to customer dissatisfaction.

Food Quality

While some customers enjoyed the food, there were numerous complaints about freshness, bland flavors, and even food safety concerns.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and food preparation, affecting overall customer experience.

Positive Experiences

Despite the negatives, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary significantly.
  • RS
    Randy Souza
    Dec 13, 2025
    1.0
    Who did not taste fresh help with slow but not very interactive it's dining room empty
  • RO
    Richard Oguinn
    Nov 29, 2025
    4.0
    HEnjoyed a burrito bowl for lunch today; it was a decent, average experience. The flavors were present, though nothing particularly stood out to make it a memorable meal. It certainly filled me up, which was the primary goal for this midday repast. I'd consider it an option again if convenience is key, but I wouldn't go out of my way for it. Perhaps next time I'll explore some of their other menu items for a more exciting culinary adventure. Overall, it met expectations but didn't exceed them. #BurritoBowl #LunchBreak #FoodReview #CasualDining
  • VF
    Virginia Freeman
    Nov 11, 2025
    1.0
    Loud. Servers couldn't hear me and tried to give me carneasada instead of salsa, not once but ttwice, and charged me for it. I was, later, give a "free" side dish that's good until Dec. 31.
  • DP
    daniel perez
    Nov 4, 2025
    5.0
    Kinda mall portions smh Do better next time
  • JB
    Jacob Buck
    Oct 16, 2025
    1.0
    No service in the restaurant so you can’t use rewards. They always skimp on the portions at this location on top of shredding the chicken instead of dicing it so you get even less meat. Never an issue at the other locations.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill in Chico?

Chipotle Mexican Grill is located at 620 Mangrove Ave, Chico, CA 95926, USA.

What are the opening hours of Chipotle Mexican Grill in Chico?

Chipotle Mexican Grill in Chico is open daily from 10:45 AM to 11:00 PM.