Chipotle Chico is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Portion Sizes
Many reviews mentioned inconsistent and small portion sizes compared to other locations, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, there were numerous complaints about freshness, bland flavors, and even food safety concerns.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and food preparation, affecting overall customer experience.
Positive Experiences
Despite the negatives, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary significantly.
RS
Randy Souza
Dec 13, 2025
1.0
Who did not taste fresh help with slow but not very interactive it's dining room empty
RO
Richard Oguinn
Nov 29, 2025
4.0
HEnjoyed a burrito bowl for lunch today; it was a decent, average experience. The flavors were present, though nothing particularly stood out to make it a memorable meal. It certainly filled me up, which was the primary goal for this midday repast. I'd consider it an option again if convenience is key, but I wouldn't go out of my way for it. Perhaps next time I'll explore some of their other menu items for a more exciting culinary adventure. Overall, it met expectations but didn't exceed them. #BurritoBowl #LunchBreak #FoodReview #CasualDining
VF
Virginia Freeman
Nov 11, 2025
1.0
Loud. Servers couldn't hear me and tried to give me carneasada instead of salsa, not once but ttwice, and charged me for it. I was, later, give a "free" side dish that's good until Dec. 31.
DP
daniel perez
Nov 4, 2025
5.0
Kinda mall portions smh Do better next time
JB
Jacob Buck
Oct 16, 2025
1.0
No service in the restaurant so you can’t use rewards. They always skimp on the portions at this location on top of shredding the chicken instead of dicing it so you get even less meat. Never an issue at the other locations.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Chico?
Chipotle Mexican Grill is located at 620 Mangrove Ave, Chico, CA 95926, USA.
What are the opening hours of Chipotle Mexican Grill in Chico?
Chipotle Mexican Grill in Chico is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer delivery and pickup services?
Yes, Chipotle Chico offers both in-store pickup and delivery services.
Can I order food online from Chipotle Mexican Grill in Chico?
Yes, you can order online through their website or the Chipotle app.
What types of food does Chipotle Mexican Grill in Chico serve?
Chipotle offers customizable Mexican-style dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How can I contact Chipotle Mexican Grill in Chico?
You can call them at +1 530-343-8707 or email ca.0382.chico@chipotle.com.
Are credit cards accepted at Chipotle Mexican Grill in Chico?
Yes, Chipotle accepts credit cards for payments.
What nearby food options are close to Chipotle Mexican Grill in Chico?
Nearby food options include Panda Express for Chinese cuisine, Jersey Mike's Subs for sandwiches, and La Flor de Michoacan for fast food and ice cream.
Are there any nearby wellness or spa centers near Chipotle Mexican Grill?
Yes, Massage Envy - Chico and Take Off Your Shoes Foot And Body Massage are nearby spa and massage centers.
Which nearby stores can I visit when dining at Chipotle Mexican Grill?
You can visit nearby retail stores like T-Mobile for mobile accessories and Game Stop for video games and entertainment.