Chipotle Chico is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported inconsistent and smaller portion sizes compared to other locations, leading to disappointment.
Service Quality
Customer experiences with service varied widely, with some praising friendly staff while others reported rude or rushed service.
Food Quality
While some customers enjoyed the freshness and taste of the food, others complained about undercooked items, bland flavors, and issues with cleanliness.
Cleanliness Issues
Several reviews highlighted cleanliness concerns, including dirty tables and food safety issues, which negatively impacted customer experiences.
Overall Experience
The overall sentiment was mixed, with some customers expressing satisfaction and loyalty, while others vowed not to return due to negative experiences.
VF
Virginia Freeman
Nov 11, 2025
1.0
Loud. Servers couldn't hear me and tried to give me carneasada instead of salsa, not once but ttwice, and charged me for it. I was, later, give a "free" side dish that's good until Dec. 31.
DP
daniel perez
Nov 4, 2025
5.0
Kinda mall portions smh Do better next time
JB
Jacob Buck
Oct 16, 2025
1.0
No service in the restaurant so you can’t use rewards. They always skimp on the portions at this location on top of shredding the chicken instead of dicing it so you get even less meat. Never an issue at the other locations.
MM
Martin
Sep 28, 2025
4.0
Good food and go
AT
Alex Townsend
Sep 15, 2025
2.0
This expierence was by far the worst they gave us half bowls and stale chips and the customer service just for a mobile pick up was so dissapointing also the food was pretty cold
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Chico?
Chipotle Mexican Grill is located at 620 Mangrove Ave, Chico, CA 95926, USA.
What are the opening hours of Chipotle Mexican Grill in Chico?
Chipotle Mexican Grill in Chico is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer delivery and pickup services?
Yes, Chipotle Chico offers both in-store pickup and delivery services.
Can I order food online from Chipotle Mexican Grill in Chico?
Yes, you can order online through their website or the Chipotle app.
What types of food does Chipotle Mexican Grill in Chico serve?
Chipotle offers customizable Mexican-style dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How can I contact Chipotle Mexican Grill in Chico?
You can call them at +1 530-343-8707 or email ca.0382.chico@chipotle.com.
Are credit cards accepted at Chipotle Mexican Grill in Chico?
Yes, Chipotle accepts credit cards for payments.
What nearby food options are close to Chipotle Mexican Grill in Chico?
Nearby food options include Panda Express for Chinese cuisine, Jersey Mike's Subs for sandwiches, and La Flor de Michoacan for fast food and ice cream.
Are there any nearby wellness or spa centers near Chipotle Mexican Grill?
Yes, Massage Envy - Chico and Take Off Your Shoes Foot And Body Massage are nearby spa and massage centers.
Which nearby stores can I visit when dining at Chipotle Mexican Grill?
You can visit nearby retail stores like T-Mobile for mobile accessories and Game Stop for video games and entertainment.