Pizza Factory

4.1
200 reviews

About

Pizza Restaurant

Location

Pizza Factory
197 Main St, Chester, CA
96020, United States

Hours

Reviews

4.1
200 reviews
5 stars
110
4 stars
40
3 stars
21
2 stars
11
1 star
18

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the pizza and calzones, noting fresh ingredients and good flavor, though some found the crust too hard or bland.

Service Issues

Several reviews highlighted problems with service, including lost orders, long wait times, and understaffing, leading to a frustrating experience for some customers.

Atmosphere

The restaurant is described as clean and family-friendly, with a cozy atmosphere, although some felt the service was transactional.

Pricing Concerns

Some customers found the prices to be high for the quality of food received, while others appreciated the value given the location.
  • SB
    Sarah Bottini
    Oct 2, 2025
    5.0
    Yummy
  • TS
    Tamra Kugler Stokes
    Sep 15, 2025
    5.0
    They are very nice and I really like their calzons
  • JK
    jennifer kennedy
    Sep 13, 2025
    5.0
    Well stocked and fresh salad bar. Delicious pizza 🍕 😍 . The staff is friendly and personable.
  • SO
    Scott Olthoff
    Sep 10, 2025
    5.0
    Great Pizza, Great Service. Highly recommend...
  • BP
    Brandon Powell
    Aug 29, 2025
    3.0
    Called in an order 4hrs ahead of pickup, 1XL/2L and a cheese bread. Arrived 10 minutes early and they were "starting to roll the dough for that order" is what I was told.. ended up waiting almost 15 minutes past the time I had requested it to be done! Pizza itself was okay, but a bit bland like they don't use seasoning at all. Crust is hard and not delicious. Oh and to top it off I joined the rewards program just to find out chester "isn't setup for the rewards program.." so now if I want the $100 in points from my order, I have to call customer support and deal with that headache.. 🤦 please tell me why I spent over $100 on 3 pizzas and cheese bread that's literally cheese pizza, just garlic sauce instead of red sauce..?