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McDonald's

3.6
(1390 reviews)

Business Details

9185 N Desoto Ave, Chatsworth, CA
91311, United States
(818) 576-0008
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9185 N Desoto Ave, Chatsworth, CA
91311, United States

Hours

Reviews

3.6
1,390 reviews
5 stars
551
4 stars
269
3 stars
220
2 stars
97
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Cleanliness

The restaurant was often described as dirty, with unclean bathrooms and trash present.

Food Quality

Many reviews mentioned inconsistent food quality, with cold items and incorrect orders being common complaints.

Pricing Issues

Several customers noted that prices were higher than at other locations, with complaints about additional charges for items like sauces.
  • R
    ryan ---
    Feb 25, 2026
    1.0
    Always a bad experience here, just go to one of the other ones nearby
  • FL
    Francisco López
    Feb 14, 2026
    1.0
    Empleados se reusan a tomar orden, luego de 20 minutos de esperar con un niño
  • PR
    Paul Rand
    Feb 14, 2026
    5.0
    Excellent experience enjoyed myself great food
  • LL
    Lorena
    Feb 14, 2026
    1.0
    This place have always issues with the menu screen I don’t understand how they want the people order if we don’t see the prices and the the specials. I feel like they stolen my money. I will not come back or order anything If the menu is not working.
  • AH
    América Herrera
    Jan 25, 2026
    2.0
    The restaurant was very dirty—there was trash right at the entrance, and the bathrooms were filthy. They didn’t have decaf coffee available and asked if I wanted them to brew some *after* I had already waited for my order. I chose regular coffee instead, but the employee poured in the sugar and creamer without stirring it. When I asked for a stirrer, he responded, “Oh, you need a stirrer?” Customer service was very poor overall.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Chatsworth, CA is open daily from 5:00 AM to 1:00 AM, except on Sundays when it opens at 6:00 AM.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, it has a drive-thru open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays, and it opens at 6:00 AM on Sundays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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