McDonald's

Reviews

• JM

  Jose Machado

  3 days ago
  1.0
  Wanted to order on register put employee wanted my e to order tru kiosk ... Instead of taking my order. So I think Jack is better
• AL

  Alejandra Fabiana Laguia

  Nov 13, 2025
  1.0
  The restrooms it’s not available for the customers, terrible services
• RB

  Rafael Badillo

  Oct 27, 2025
  1.0
  On Monday, 10/27/25, I ordered two deluxe breakfasts and a large coffee. I used the drive thru to save time, however the communication was spotty over the intercom. When I saw that there was a bag charge I asked to have it removed and that I did not need a bag. The cashier said she was unable to hear and she charge the $0.10 fee plus tax $0.01. The cashier was unable or unwilling to refund the bag fee and said that I should get a refund in the second window. At the second window I asked for my refund and was met with three confused employees, one who appeared to be the manager. Their demeanor was stoic and non customer centric. The manager raised her voice and said "what's the problem." I explained to her that I did not want to pay a bag fee, to which she said " oh, you don't need a bag? " To which I said " no I do not." She left for several minutes and returned with a tray with my food on it. She initially did not want to hand me the tray, but I insisted on bringing it into my car and taking the food off. She had included the hash browns, pancakes, sausage and bacon. On the tray there were also the syrup, ketchup and some jelly, but no utensils were included. I handed back the tray with the butter and jelly to which the manager asked if I did not want them. I confirmed that I did not want them. She then gave me back a ten cent coin. I asked about the tax on the item, which for the are is just under 10%, which is normally rounded to $0.01. she looked confused and said that the bag fee was only $0.10. I tried to explain that the charge had tax applied. Now, I know that $0.10 is not going to break me, but what I find offensive is the attitude of the manager and the lack of knowledge about the process. First, using multiple employees to solve a small issue is costing the franchise more money than the $0.10 + tax charge. Second, the lack of understanding about how the system works in not knowing that there is a tax for each item sold is a lack of training. I am not happy to have to try and train these folks when they should already be well versed on how things work at a location which they are managing. This experience alone has me wanting to avoid this location if not the restaurant chain. It is the principal that matters, for if there is a lack of understanding about something this simple what other larger items can possibly be missed by these staff?
• HH

  HEATHER

  Oct 24, 2025
  5.0
  Are the employees were very friendly and very helpful especially with me placing my breakfast of this morning I have cataracts and it's hard to see a thing so the union the help me at the counter was very knowledgeable very polite and kind thank you
• ES

  Ernesto Solis

  Oct 23, 2025
  1.0
  I bought my food through drive-thru and the cashier who took my order never asked me what size I wanted my cold brew coffee. Besides, I told her I wanted it with a little ice. The cashier never asked me what size I wanted my cold brew coffee. The cashier came to pick up my food and the person at the window told her it was a large cold brew coffee and she told me they charged me for a medium coffee. She changed my coffee but in a very rude way. The service is terrible and this isn't the first time I've been to that McDonald's. It's always the same. I hope they train their employees and managers better to have better service because otherwise that restaurant won't be able to have good ratings.

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