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McDonald's

3.4
(1525 reviews)

Business Details

20932 Devonshire St, Chatsworth, CA
91311, United States
(818) 998-0598
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20932 Devonshire St, Chatsworth, CA
91311, United States

Hours

Reviews

3.4
1,525 reviews
5 stars
572
4 stars
306
3 stars
207
2 stars
116
1 star
324

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a consistently negative experience.

Food Quality

While some customers enjoyed the food, others expressed dissatisfaction with the quality and consistency, including complaints about food poisoning.

Cleanliness and Facilities

The restaurant was noted for being clean and well-maintained, but issues with restroom access and staff behavior were highlighted.

Staffing Problems

Many reviews mentioned that the location is often understaffed, contributing to long wait times and poor service.
  • BJ
    Bob J
    Feb 10, 2026
    5.0
    Love their food 😛#1 is my favorite meal
  • ML
    Michael Lawn
    Jan 26, 2026
    2.0
    It gets busy with kids from 3:30-4:30. Staff should start enforce kids clean up after themselves including handing them cleaning supplies as necessary
  • JG
    Jahir Garcia
    Jan 8, 2026
    5.0
    The food was very tasty
  • PS
    P Simpson
    Dec 17, 2025
    1.0
    Went there for breakfast as I have many times before but time was different as I got very sick with food poisoning and couldn't get out of bed 4 days until the fifth day when I vomited uncontrollably for two hours in a cold sweat on the bathroom floor. When I called to tell the "manager" she hung up on me and she i called again she called me a liar and hung up again so gave up. Never will eat there Again!
  • JJ
    Jacob
    Nov 30, 2025
    3.0
    Decent service, but they're very slow here, and are random with how they use the two lane drive-thru windows instead of alternating fairly.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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