Chipotle Mexican Grill

3.7
561 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

9175 De Soto Ave, Chatsworth, CA
91311, United States
(818) 671-2902
https://www.chipotle.com
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Fast Food RestaurantMexican Restaurant
Chipotle Chatsworth is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9175 De Soto Ave, Chatsworth, CA
91311, United States

Hours

Reviews

3.7
561 reviews
5 stars
261
4 stars
120
3 stars
46
2 stars
31
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and inattentive staff, with several customers reporting poor treatment and lack of acknowledgment during their visits.

Food Quality

Many customers expressed disappointment with food quality, citing issues such as small portions, missing ingredients, and unsanitary conditions.

Management Issues

Frequent complaints about poor management and staffing levels, leading to long wait times and inadequate service during busy hours.

Inconsistency

Customers noted a lack of consistency in food preparation and availability of menu items, often finding that popular items were out of stock.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted that the food could be good when prepared correctly.
  • DA
    David Aguilar
    Oct 10, 2025
    1.0
    Women( Caucasian women ) in charge at 12pm has horrible attitudes, she tossed me my change very rude . She should not be in charge,
  • JR
    Jesse Reid
    Oct 1, 2025
    4.0
    Service is great here. Friendly staff and always have food ready when they say. Great spot for your lunch break.
  • TT
    Tempting Toys
    Aug 8, 2025
    2.0
    No white rice. Although annnoyed I almost purchased, but Honey Chicken price was more than regular chicken and the price was not shown in an obvious place. Left without my food..... ....
  • AD
    Aleksandr Druzhinin
    Aug 6, 2025
    1.0
    If you want to wait an hour for slop, then come here.
  • KK
    Kaan Kucuk
    Jul 30, 2025
    5.0
    This guy was generous about portions. Thank you sir
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of food can I expect at Chipotle Mexican Grill in Chatsworth?

Chipotle Chatsworth offers customizable Mexican-inspired fast casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients and free from artificial colors, flavors, and preservatives.

What are the opening hours of Chipotle Mexican Grill in Chatsworth?

The restaurant is open daily from 10:30 AM to 10:00 PM.