Chipotle Mexican Grill

3.7
566 reviews
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Business Details

9175 De Soto Ave, Chatsworth, CA
91311, United States
(818) 671-2902
https://locations.chipotle.com/ca/chatsworth/9175-de-soto-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2185
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About

Fast Food RestaurantMexican Restaurant
Chipotle Chatsworth is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9175 De Soto Ave, Chatsworth, CA
91311, United States

Hours

Reviews

3.7
566 reviews
5 stars
263
4 stars
120
3 stars
46
2 stars
31
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and lack of acknowledgment from employees.

Portion Sizes

Many reviews highlighted consistently small portion sizes, with customers feeling shortchanged on ingredients.

Food Quality

Several customers noted issues with food quality, including cold items, stale chips, and unsanitary conditions.

Management Issues

Reviews indicated poor management practices, including staff shortages, lack of training, and inadequate inventory management.

Customer Experience

While some customers had positive experiences with friendly staff and good food, these were overshadowed by numerous complaints about overall dissatisfaction.
  • RN
    Ryan Neuer
    Dec 31, 2025
    1.0
    Quesadilla machine being cleaned up 30 min before they shutdown.
  • DA
    Dmitry A
    Dec 21, 2025
    5.0
    Chipotle rocks.
  • NS
    Nicholas Steinbach
    Dec 17, 2025
    1.0
    A few of the employees are very friendly when ordering. Depending on who it is portions are good. The manager is not friendly and gives horrible portions.
  • IW
    Ivah Williams
    Dec 12, 2025
    1.0
    This Chipotle is one of the worse locations. Not only is the meat cold. They give smaller portions. The workers don’t greet you right away and have you wait while they continue talking amongst each other. Since this location is closest to where I live. I’ve given them multiple chances at different times throughout the day. And sadly each time I was disappointed.
  • AT
    Anthony Thompson
    Dec 9, 2025
    5.0
    Nchihia and the manager took great care of me. Amazing chipotle all around.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food can I expect at Chipotle Mexican Grill in Chatsworth?

Chipotle Chatsworth offers customizable Mexican-inspired fast casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients and free from artificial colors, flavors, and preservatives.

What are the opening hours of Chipotle Mexican Grill in Chatsworth?

The restaurant is open daily from 10:30 AM to 10:00 PM.