Chipotle Los Cerritos is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer service experiences varied, with some praising friendly staff while others reported rude or inattentive service.
Food Quality
Food quality received mixed reviews; some customers enjoyed fresh and tasty meals, while others complained about portion sizes and undercooked ingredients.
Cleanliness
The restaurant was generally noted as clean, though some customers reported issues with dirty tables and unsanitary conditions.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
Value for Money
Customers expressed concerns about portion sizes relative to prices, with some feeling that they did not receive good value.
BS
Bob Silly
5 days ago
5.0
The Food is really Good, The Chicken borrito is Bomb, especially there extra cheese with tapatio lol! 😅😅😅
FN
Fernando Nieves
Oct 30, 2025
4.0
Average
GJ
Gustavo Espinoza Jr
Sep 29, 2025
4.0
I don’t know why but I was really craving a burrito from Chipotle recently. I honestly couldn’t remember the last time that I had one, I feel like it’s been years. I decided to come to this store cause it was the closest one and the one with the best reviews.
The line wasn’t very long when I came in thankfully. There were two people ahead of me and in less than five minutes, I was placing my order. I had a pretty standard chicken burrito with brown rice, black beans, cheese, veggie fajitas, red salsa and the chili corn. I was honestly worried that they wouldn’t put a lot of chicken in my burrito. I hear all kinds of stories about the workers at Chipotle skimping out on the portion but I feel like they gave me a pretty big spoonful of chicken, enough so that I had chicken in every bite of my burrito. I also liked how the burrito didn’t fall apart on me lol, something that was common before. The burrito was great overall and I was really satisfied with my choice in coming here.
I didn’t dine in so I can’t say much about the atmosphere but it looked clean and there was a lot of people eating inside the restaurant. The workers were also really respectful and not rude at all, contrary to what a lot of these reviews say.
NJ
Nacho Jiménez
Aug 19, 2025
1.0
Just left the chipotle at Cerritos mall. I was waiting in line with three other customers. One employee was helping a customer and he appeared to be on a iPad. It looked like they were calling another business. After 10 minutes of waiting, the employee told that customer that they were not answering the phone, but they’re pretty sure that they have “Chicken”. So then I asked, does that mean you guys don’t have any chicken? He replied our grill broke down earlier in the day and we have no protein. After 10 minutes of waiting, he could’ve easily told everybody that were waiting in line that they had no protein. Instead he made us all wait and if I wasn’t for me asking a question he never would’ve told any of us. Horrible service guys go somewhere else to get your food.
RR
Rick
Jul 25, 2025
5.0
Good experience, it's clean and the staff was nice