Business Details
About
Mexican Restaurant
Chipotle Cerritos College Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
268 reviews
5 stars
136
4 stars
46
3 stars
20
2 stars
12
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor communication and attitude towards customers.
Food Quality
Numerous reviews mentioned issues with food quality, including cold meals, tough meat, and stale ingredients.
Order Accuracy
Several customers experienced problems with incorrect orders, including missing items and wrong ingredients.
Portion Sizes
A common complaint was that portion sizes were inconsistent, with many feeling that they received too little food for the price.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty conditions and unsanitary practices.
- DDDannyboy1094Oct 12, 20251.0EDIT: I received an email from their customer support team. The customer service was surprisingly worse than I expected and the bar was already set low. I'm lowering my review rating since I didn't get any feedback from the manager or location themselves and went through either an AI bot or overseas customer support channel. Does not feel that my experience will lead to any significant changes to their service for future folks. This just solidifies my decision to never come back. I ordered two steak bowls online, but realized that one of the bowls was completely missing the meat. It was stacked with so much salad, but no steak at all. Ended up driving back to have them redo my order. Thankfully, they did it for free, but I didn't appreciate their attitude. Just brushed me off like I was in the wrong. Granted, they seemed overworked and checked out. I get it. I worked retail in the past and it can be frustrating. But I've had enough tact to apologize to the customer for a mistake. This isn't the first time this has happened and similar errors were made when I bought from this location. I guess it's my fault for giving the Alondra Chipotle so many chances. Or maybe I'm the fool for still going to Chipotle. Moving forward, I'll just stick to street tacos or Taco Nazo if quick and satisfying Mexican food.
- GUGothic UtauOct 9, 20251.0I wanted an Asada burrito but they were basically out of asada (even though it was like 12pm when i got there) so I said the rest in steak was fine (I've had steak burritos in other locations before and it's great)- it was hardly edible- i kept having to pick out "meat" - every bite i took was mixed with that chewy/hard part thats not really meat. It was honestly gross- cant believe i paid $16 for this...
- SKSi Eun KimAug 13, 20251.0They don’t have new chipotle menu items I asked if I could try their carne asada and thought it was pork. Instead of correcting me, two workers decided to stare at each other and gave a weird look. That’s rude. The dude who makes the mobile order is rude as well. I asked for a bag and his tone and face seemed like I seriously inconvenienced him. AC isn’t strong enough. Will never go back here again. I’ve been to a couple and this place is the worst one yet.
- ACAndrei CretuJul 24, 20251.0This is for the manager....pls tell your people to put gloves or cut their nails cas this guy, put his fingers in my cup ....disgusting....
- BTBT TriplettJun 16, 20251.0For the third time! I showed up to get my food and it was supposedly "picked up" They need to come up with a better way to reconcile their "to go" orders if infact they are giving my food out to someone else.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Cerritos College Square?
Chipotle Mexican Grill at Cerritos College Square is open daily from 10:30 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Cerritos?
It is located at 10826 Alondra Blvd, Cerritos, CA 90703.
Does Chipotle Cerritos College Square offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Cerritos College Square?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What is the food philosophy of Chipotle Mexican Grill at this location?
They focus on serving responsibly sourced, real food made with wholesome ingredients, without artificial colors, flavors, or preservatives, following their 'Food with Integrity' principles.
Does Chipotle Cerritos College Square accept credit cards and offer gift cards?
Yes, they accept credit cards and offer gift cards to customers.
Is Chipotle Mexican Grill at Cerritos College Square welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
Are there nearby places to visit before or after dining at Chipotle Cerritos College Square?
Yes, nearby you can visit The Home Depot for home improvement needs, or grab coffee at Starbucks located close by.
What nearby services can help if I need shipping or courier services when visiting Chipotle?
There are UPS Access Point and UPS Alliance Shipping Partner locations nearby for convenient courier and delivery services.
Are there nearby salons where I can get a haircut after grabbing a meal at Chipotle?
Yes, Supercuts and Top Hair Salon are nearby beauty and barber salons you can visit.