Numerous reviews highlighted consistently poor service, including long wait times for orders, inattentive staff, and rude interactions.
Food Quality
Customers reported issues with food quality, including cold, overcooked, or improperly prepared items, leading to dissatisfaction.
Management Issues
Many reviews pointed to a lack of effective management, with complaints about understaffing, disorganization, and inadequate customer service.
Customer Experience
Overall customer experiences were negatively impacted by the combination of poor service and food quality, leading to a high likelihood of customers not returning.
BH
Ben Hernandez
2 days ago
2.0
Management seems unorganized. Ignored my table for 40 minutes and we left without ordering.
MS
Mathew Salhotra
5 days ago
1.0
Hi, I ordered from DoorDash, but the food I received was not acceptable.
The Ultimate Nachos had no chicken and were very dry.
The wings were too hard and had no taste.
Only the Pepsi was okay.
I’m very hungry, but I cannot accept this food.
Please review my order and issue a refund or replacement.
Thank you.
BG
benjamin gonzalez
Nov 11, 2025
1.0
I usuaally come.here with my friend after work and the service decent. But today was the worst. I want to pont out that it was diferent staff then what i usualy see. We sat down waitted 20 minutes nobody aproach to at least say that they would be right with us. I asked the bartender if could at least bring us a beer while we were waiting for ine of the servers. And he said he couldnt beacuse he was checking out. Waited another 20 min bartender. Was still there. Still nothing from the severs. So we just decided to go somewhere else.
VC
Val corona
Nov 8, 2025
3.0
I went in today with my boyfriend, and while I expected it to be busy on a Friday night, what I didn’t expect was how poorly the place was being managed. We got seated fairly quickly, but our food took forever to come out. Normally, I don’t complain about stuff like this, but tonight was ridiculous.
Our server Rj was the only bright spot in the whole experience. She was super sweet and clearly doing everything she could, but it was obvious she was completely overwhelmed and stretched way too thin. The fact that there was only one server handling the entire dining area is honestly unacceptable. After a long while, a few others eventually came in but by that point, the damage was already done — the dining room was a mess, and our server was working nonstop just trying to keep things afloat with other tables and it was painful to watch her struggle like that without any real help.
It’s really frustrating to see management stand by and let their staff struggle like that. It’s not fair to the employees or the customers. Rj handled the situation the best anyone could, but the lack of support from the managers made the whole experience feel chaotic and unprofessional.
DP
Desiree Pedroza
Nov 3, 2025
1.0
Worst service ever, no hostess in the front. Waited 30 minutes to get seated until I took it upon myself to address the workers. Seated me in a table that was not even clean and took forever to clean it. Workers were just standing in the kitchen chilling instead of addressing customers
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Cerritos specialize in?
Buffalo Wild Wings in Cerritos specializes in award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.
What are the opening hours of Buffalo Wild Wings at 11255 E 183rd Street in Cerritos?
Buffalo Wild Wings is open from 11:00 AM to 1:00 AM Monday through Wednesday; 11:00 AM to 2:00 AM Thursday through Saturday; and 9:30 AM to 12:00 AM on Sunday.
What is the contact phone number for Buffalo Wild Wings in Cerritos, CA?
You can contact Buffalo Wild Wings at +1 562-865-9464.
Where is Buffalo Wild Wings located in Cerritos?
It is located at 11255 E 183rd Street, Cerritos, CA 90703, United States.
Does Buffalo Wild Wings in Cerritos offer takeout services?
Yes, Buffalo Wild Wings in Cerritos is categorized as a takeout restaurant among other categories like sports bar and chicken wings restaurant.
Are there public transportation options near Buffalo Wild Wings in Cerritos?
Yes, there is a Bus Stop nearby, which can help customers reach Buffalo Wild Wings easily.
What other dining options are near Buffalo Wild Wings in Cerritos?
Nearby restaurants include Black Angus Steakhouse, Luna Grill (Greek/Mediterranean cuisine), Blaze Pizza, Pier 76 Fish Grill, The Habit Burger Grill, and All About Pho among others, providing a variety of dining choices.
Are there any family-friendly entertainment venues near Buffalo Wild Wings?
Yes, Chuck E. Cheese, known for its arcade and family-friendly events, is located nearby and can be a great option for families visiting the area.
Is Buffalo Wild Wings in Cerritos active on social media?
Yes, Buffalo Wild Wings maintains a Facebook page at https://www.facebook.com/368197896573181 and has various online presences including Bing, Yelp, and Google business listings.
What amenities or nearby services are available around Buffalo Wild Wings in Cerritos?
Nearby services include LBS Financial Credit Union, Long Beach Federal Credit, nail salons such as Noble Nail Studio and Luminous Nail Bar, as well as furniture stores like La-Z-Boy Furniture Galleries, offering additional conveniences to visitors.