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McDonald's

3.8
(1853 reviews)

Business Details

1500 Mitchell Rd, Ceres, CA
95307, United States
(209) 538-0382
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1500 Mitchell Rd, Ceres, CA
95307, United States

Hours

Reviews

3.8
1,853 reviews
5 stars
782
4 stars
391
3 stars
343
2 stars
123
1 star
214

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, inattentive staff, and rude interactions, particularly with management.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and staff not following specific requests.

Food Quality

Customers frequently mentioned cold food, messy preparation, and inconsistent quality, with some expressing disappointment in the overall taste.

Cleanliness

Several reviews pointed out cleanliness issues, particularly in the dining area and play area, affecting the overall experience.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during their visits.
  • MS
    Manpreet Singh
    Feb 19, 2026
    1.0
    I had a very poor experience at this location. The service was really bad — long wait times and staff didn’t seem attentive. I understand places get busy, but this felt unprofessional. I hope management works on improving customer service.
  • KL
    Krista Lienhart
    Feb 17, 2026
    1.0
    I don't understand why it is so hard to be a decent human being, instead u don't say goodmorning or have a good day. It's better to just talk and chit chat with your coworker about something you did last night. I don't care about your night I just want my food, so do your job that I'm sure you get paid for and being a courteous human being.
  • ST
    Steven Tice
    Feb 7, 2026
    4.0
    Wish the drive though where taller, not made for tall vehicles
  • EE
    E.
    Jan 22, 2026
    1.0
    I had the lady at the drive thru lie to my face about an item that was on a deal I wanted off the app because she said she didn’t have enough chicken nuggets for a 20 piece. So I tried to change my order to something else and then she said we don’t enough nuggets for a meal deal either which was only 8 nuggets. I wanted a refund so instead of giving me a refund they actually were able to fulfill the order I wanted through the app? lol so they must of magically had enough. Seems they are not wanting to promote or offers through the app. Also had the manager Claudia lie to my face about her name while she had her name tag on. I think he said her name was Michelle. Very professional lol.
  • LB
    Lis Bel
    Jan 16, 2026
    2.0
    I pass here once or twice a week for a while now around 630am on my way to work. There’s a girl that takes orders, I haven’t been able to see her name tag but she is very young, thin, long braided hair. Somehow she always manages to either get my order wrong or miss something. At first I thought it was because sometimes she is alone and has to take orders, payment and hand out also. But she still messes up when there’s help. I don’t understand how it is that she had me wait in line in the drive thru saying she’ll be with me soon, then a second car appears on the next line and she takes him right away. I can tell she is trying but at the same time either give her more help or orientation.

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