McDonald's

3.8
1840 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1500 Mitchell Rd, Ceres, CA
95307, United States

Hours

Reviews

3.8
1,840 reviews
5 stars
778
4 stars
390
3 stars
341
2 stars
122
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude behavior from managers and staff, as well as frequent order mistakes.

Food Quality

Customers expressed dissatisfaction with food quality, noting that items were often cold, poorly prepared, or messy.

Staff Friendliness

While some reviews highlighted friendly and helpful staff, others pointed out a lack of friendliness and impatience from employees.

Drive-Thru Experience

The drive-thru service was criticized for being slow and disorganized, with many customers having to park and wait for their orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and play area, affecting the overall experience.
  • NR
    Noah Ramirez
    Nov 11, 2025
    1.0
    I used to take my kids there every Friday so they play in the playground, but we stopped due to kids over 13Y playing and giving a bad atmosphere to the kids area, also the customer service is horrible 👎
  • AY
    Alan Yudenfreund
    Nov 9, 2025
    2.0
    I ordered a Happy Meal and was waiting and waiting for it and I looked at the board and noticed my order number was not up there. I'm very patient and was looking in the kitchen and noticed it just sitting back there. They forgot about it. Also I used my points to get a free Happy Meal and when I got home they readded my points to my account and charged my card on file. Very dissapointed.
  • IM
    Ingrid Isabel Obando Medina
    Oct 28, 2025
    1.0
    Mal servicio no dan bien las órdenes, reclame por una limonada y me dieron el vaso lleno de hielo y los vaso de las sodas sin los sticker de Monopoly
  • GM
    Gina Mascarenas
    Oct 14, 2025
    2.0
    Food is always cold.
  • CO
    Candy Ortega
    Sep 19, 2025
    1.0
    Horrible experience with the manager I had an issue to put in the spot number. When I went to pick up my order it said I needed to go inside and show an associate the order number which I did. The poor employee had no idea what to do so she went to go ask the manager on duty and the manager looks at her And tells her I don’t know she needs to figure that out talking about me know that is not my job that is their responsibility. I paid for the food. They need to figure out what’s going on so when the employee came back to me, she said, my manager said you need to figure that out I said what is she in a bad mood or what and she said yes that is not my problem. That is a horrible experience. I had that manager needs to be talked to. She does not need to talk that way very rude.

Frequently Asked Questions About McDonald's

What are the regular dining hours of the McDonald's located at 1500 Mitchell Rd, Ceres, CA?

The McDonald's at 1500 Mitchell Rd, Ceres, CA is open daily from 6:00 AM to 11:00 PM.

During what hours is drive-through service available at this McDonald's location?

Drive-through service is available daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.