Customer Service
Many customers reported poor service, including long wait times, inattentive staff, and rude interactions, particularly with management.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and staff not following specific requests.
Food Quality
Customers frequently mentioned cold food, messy preparation, and inconsistent quality, with some expressing disappointment in the overall taste.
Cleanliness
Several reviews pointed out cleanliness issues, particularly in the dining area and play area, affecting the overall experience.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and quick service during their visits.