Baskin-Robbins

4.4
260 reviews

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 31375 Date Palm Dr, Cathedral City, CA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
31375 Date Palm Dr, Cathedral City, CA
92234, United States

Hours

Reviews

4.4
260 reviews
5 stars
174
4 stars
45
3 stars
15
2 stars
11
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor service, with reports of rudeness and unhelpfulness from staff.

Ice Cream Quality

While many customers enjoyed the ice cream, there were complaints about it being too soft or icy, and some found it bland.

Cleanliness

Several reviews mentioned cleanliness issues, including unpleasant odors and a need for better maintenance.

Pricing

Customers expressed concerns about high prices, with some stating they could find similar products for less elsewhere.

Positive Experiences

Despite the negative feedback, many customers praised the variety of flavors and some staff members for their friendliness and helpfulness.
  • RD
    Rosaura Delestienne
    Sep 25, 2025
    1.0
    The customer service was unacceptable. I arrived at 7:10 Thursday, Sep. 2025, to place an order for a cake. The young man and woman were facing away from the customers, making it difficult to get their attention. When I politely tried to ask for help, the young man rudely told me to stay out of the line. Additionally, the woman appeared to be unfamiliar with the cake ordering process. It's disappointing to experience such poor service at our favorite ice cream shop. The lady did not even put her name on my receipt.
  • SM
    Sand Maker
    May 28, 2019
    5.0
    I had the banna split and it was great. The place was busy, but they kept up with a smile. I will come back
  • JT
    Jennifer Truver
    Oct 27, 2017
    4.0
    Grrat ice cream staff nice.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.