Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others reported stale or poorly prepared items.
Cleanliness
The cleanliness of the restaurant is a concern, with reports of dirty bathrooms and unkempt dining areas.
Speed of Service
Service speed is inconsistent, with some customers experiencing long wait times, especially during busy hours.
TT
temi
Oct 4, 2025
4.0
THIS time, at THIS Wendy's, things were pretty good. Thank you.
IC
Ignacio Chávez
Sep 27, 2025
5.0
Servicio muy amable y rápido
PB
Pat Ballesteros
Aug 23, 2025
1.0
It was purchased through the drive thru. I had the spicy chicken sandwich. It was not what I expected.
MT
Maria Nuñez Talavera
Aug 19, 2025
2.0
Fui y provee el mentado especial de 8 dólares y que creen ,la soda es muy grande y las dos hamburguesas son minis pero como postres son tan chiquititas please no pierdan su dinero pensando que es una hamburguesa.
MM
Mugen Miller
Aug 12, 2025
4.0
The pictures I have posted are prior to their recent remodeling, I personally think the architecture and atmosphere was great without the need of remodeling.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Castro Valley, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Castro Valley, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (510) 581-4380.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Castro Valley Wendy’s serve breakfast?
Yes, this Wendy’s location in Castro Valley, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru service at Wendy's in Castro Valley?
Drive-thru at Wendy's in Castro Valley is open daily from 6:30 AM to 1:00 AM.
Does the Castro Valley Wendy's location offer breakfast?
Yes, Wendy's Castro Valley serves breakfast, including combos, sandwiches, coffee, and sides.
How can I order food from Wendy's in Castro Valley?
You can order online through the Wendy's app, their website, or via delivery services where available.
What payment options are accepted at Wendy's Castro Valley?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at Wendy's in Castro Valley?
Yes, this location offers a drive-thru service.
How can I give feedback or contact Wendy's Castro Valley?
You can contact Wendy's Customer Care via their website's Contact page, call (510) 581-4380, or complete their Customer Satisfaction Survey online.
Are there any nearby burger restaurants if I want to compare options around Wendy's?
Yes, nearby burger restaurants include another Wendy's location and McDonald's, offering convenient alternatives for fast food enthusiasts.
What automotive services are near Wendy's in Castro Valley that customers might visit before or after dining?
Nearby automotive services include Jiffy Lube for oil changes, Castro Valley Tire Pros for tire and repair services, and 76 gas station for fueling needs.
Are there any nearby hotels close to Wendy's in Castro Valley for travelers looking for accommodation?
Yes, nearby hotels include Holiday Inn Express Castro Valley and Comfort Suites, convenient for travelers visiting the area.
Does Wendy's Castro Valley have online resources for menu, ordering, and nutritional information?
Yes, you can access menu pricing, nutrition, and place orders online via Wendy's website or mobile app for Castro Valley location.