Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with incorrect orders and missing items.
Food Quality
Food quality was inconsistent, with some items being praised while others were noted as cold or poorly prepared.
Service Experience
Service varied widely, with some customers experiencing friendly staff while others reported rudeness and poor customer service.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and with the soda machine.
Speed of Service
Many customers noted slow service, especially during busy times, leading to long wait times.
MP
Monta Pratt
2 days ago
5.0
Excellent location
CB
Crystal Barrois
Feb 11, 2026
1.0
The management team and window staff need to learn how to use the gift cards that are sold around the country for Wendy’s… I’ve never been so embarrassed and made to feel like I made a fake gift card… do better
And was shorted food. :(
JR
Jeffrey Delos Reyes
Jan 11, 2026
1.0
Unsatisfied with the cobb salad today
WP
Walker Pennington
Jan 10, 2026
2.0
An employee sat right behind me, I'm presuming waiting to clock in or on their lunch, and blared heavy metal and other music from her phone over the music and calm atmosphere of the lobby. Later, another employee sat in the corner and blared his phone call on speaker phone. I get their breaks are well-deserved and they don't get the money they deserves, but please invest in headphones. e.e
BC
BRENDA CAMPBELL
Dec 26, 2025
3.0
Food is a hit and miss. It’s good when it’s hot and fresh.
Make sure you check before you leave.
No one wants a COLD chicken sandwich.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru service at Wendy's in Castro Valley?
Drive-thru at Wendy's in Castro Valley is open daily from 6:30 AM to 1:00 AM.
Does the Castro Valley Wendy's location offer breakfast?
Yes, Wendy's Castro Valley serves breakfast, including combos, sandwiches, coffee, and sides.
How can I order food from Wendy's in Castro Valley?
You can order online through the Wendy's app, their website, or via delivery services where available.
What payment options are accepted at Wendy's Castro Valley?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at Wendy's in Castro Valley?
Yes, this location offers a drive-thru service.
How can I give feedback or contact Wendy's Castro Valley?
You can contact Wendy's Customer Care via their website's Contact page, call (510) 581-4380, or complete their Customer Satisfaction Survey online.
Are there any nearby burger restaurants if I want to compare options around Wendy's?
Yes, nearby burger restaurants include another Wendy's location and McDonald's, offering convenient alternatives for fast food enthusiasts.
What automotive services are near Wendy's in Castro Valley that customers might visit before or after dining?
Nearby automotive services include Jiffy Lube for oil changes, Castro Valley Tire Pros for tire and repair services, and 76 gas station for fueling needs.
Are there any nearby hotels close to Wendy's in Castro Valley for travelers looking for accommodation?
Yes, nearby hotels include Holiday Inn Express Castro Valley and Comfort Suites, convenient for travelers visiting the area.
Does Wendy's Castro Valley have online resources for menu, ordering, and nutritional information?
Yes, you can access menu pricing, nutrition, and place orders online via Wendy's website or mobile app for Castro Valley location.
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