Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 20925 Redwood Rd in Castro Valley. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers consistently noted that the restaurant is clean, including dining areas and restrooms.
Service Speed
Many reviews highlighted slow service, with customers experiencing long wait times for their orders.
Kiosk Ordering
The transition to kiosk ordering received mixed feedback, with some customers finding it impersonal and difficult to use.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders and food temperature.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported unprofessional behavior.
SR
Shannon Riley
4 days ago
4.0
Just grabbed refried beans and a tortilla. Beans where really tiny portion.
DR
D. C. Rees
6 days ago
2.0
I visited this Taco Bell location and was very disappointed with the food safety practices. An employee was cleaning the dining room with sanitizing solution, then went straight to the register and later to the back to handle food without changing his gloves. This is a clear violation of basic food safety guidelines.
I spoke up because I did not feel comfortable with him touching the food after cleaning. Even after bringing it to their attention, the issue was not addressed properly.
I would not return to this location again.
CS
Carlos Sanchez
Sep 7, 2025
5.0
Nice and clean
MC
Michael Casarez
Aug 27, 2025
4.0
Easy to park but can be a bear to leave if during traffic hours
LT
L T
Jul 24, 2025
5.0
Clean restaurant. Solid customer service. No missing items from order. Wish you a good day and everything.