Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 20925 Redwood Rd in Castro Valley. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Mixed reviews on food quality, with some customers reporting issues like bones in food and incorrect orders, while others praised specific menu items.
Service Speed
Many customers expressed frustration with slow service times, often waiting long periods for their orders, even when the restaurant was not busy.
Cleanliness
The restaurant generally received positive feedback for cleanliness, with multiple customers noting that the dining area and restrooms were well-maintained.
Ordering Experience
The shift to kiosk ordering was met with criticism, as many found it impersonal and cumbersome, especially for those unfamiliar with the technology.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported unprofessional behavior and lack of acknowledgment from employees.
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Erica P
Nov 26, 2025
2.0
I ordered the chicken fiesta quesadilla and it had bones in it. This could have been dangerous for a kid.
SR
Shannon Riley
Nov 20, 2025
4.0
Just grabbed refried beans and a tortilla. Beans where really tiny portion.
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D. C. Rees
Nov 18, 2025
2.0
I visited this Taco Bell location and was very disappointed with the food safety practices. An employee was cleaning the dining room with sanitizing solution, then went straight to the register and later to the back to handle food without changing his gloves. This is a clear violation of basic food safety guidelines.
I spoke up because I did not feel comfortable with him touching the food after cleaning. Even after bringing it to their attention, the issue was not addressed properly.
I would not return to this location again.
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Carlos Sanchez
Sep 7, 2025
5.0
Nice and clean
MC
Michael Casarez
Aug 27, 2025
4.0
Easy to park but can be a bear to leave if during traffic hours