Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 20925 Redwood Rd in Castro Valley. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Concerns were raised about food safety practices, including improper glove use and food handling.
Service Speed
Many customers reported long wait times for their orders, even during slow periods.
Cleanliness
The restaurant was frequently noted as clean, with positive remarks about the dining area and restrooms.
Ordering Experience
The shift to kiosk ordering was met with mixed reviews, with some customers finding it impersonal and inefficient.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported unprofessional behavior.
EP
Erica P
Nov 26, 2025
2.0
I ordered the chicken fiesta quesadilla and it had bones in it. This could have been dangerous for a kid.
SR
Shannon Riley
Nov 20, 2025
4.0
Just grabbed refried beans and a tortilla. Beans where really tiny portion.
DR
D. C. Rees
Nov 18, 2025
2.0
I visited this Taco Bell location and was very disappointed with the food safety practices. An employee was cleaning the dining room with sanitizing solution, then went straight to the register and later to the back to handle food without changing his gloves. This is a clear violation of basic food safety guidelines.
I spoke up because I did not feel comfortable with him touching the food after cleaning. Even after bringing it to their attention, the issue was not addressed properly.
I would not return to this location again.
CS
Carlos Sanchez
Sep 7, 2025
5.0
Nice and clean
KL
Kirk Lawrence
Nov 1, 2019
3.0
I've always liked 🌮 Bell best for fast food but it's slipping a little bit. A touch greasier and definitely more expensive.