Taco Bell

3.8
784 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 20925 Redwood Rd in Castro Valley. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
20925 Redwood Rd, Castro Valley, CA
94546, United States

Hours

Reviews

3.8
784 reviews
5 stars
312
4 stars
200
3 stars
154
2 stars
52
1 star
66

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently noted that the restaurant is clean, including dining areas and restrooms.

Service Speed

Many reviews highlighted slow service, with customers experiencing long wait times for their orders.

Kiosk Ordering

The transition to kiosk ordering received mixed feedback, with some customers finding it impersonal and difficult to use.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders and food temperature.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported unprofessional behavior.
  • SR
    Shannon Riley
    4 days ago
    4.0
    Just grabbed refried beans and a tortilla. Beans where really tiny portion.
  • DR
    D. C. Rees
    6 days ago
    2.0
    I visited this Taco Bell location and was very disappointed with the food safety practices. An employee was cleaning the dining room with sanitizing solution, then went straight to the register and later to the back to handle food without changing his gloves. This is a clear violation of basic food safety guidelines. I spoke up because I did not feel comfortable with him touching the food after cleaning. Even after bringing it to their attention, the issue was not addressed properly. I would not return to this location again.
  • CS
    Carlos Sanchez
    Sep 7, 2025
    5.0
    Nice and clean
  • MC
    Michael Casarez
    Aug 27, 2025
    4.0
    Easy to park but can be a bear to leave if during traffic hours
  • LT
    L T
    Jul 24, 2025
    5.0
    Clean restaurant. Solid customer service. No missing items from order. Wish you a good day and everything.

Frequently Asked Questions About Taco Bell

What are the main operating hours for Taco Bell at 20925 Redwood Rd, Castro Valley?

Taco Bell in Castro Valley is open from 9:00 AM to midnight Sunday through Thursday, and from 9:00 AM to 1:00 AM on Fridays and Saturdays.

Does this Taco Bell location offer drive-through service?

No, the drive-through is closed every day at this Taco Bell location.