Taco Bell

3.8
786 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 20925 Redwood Rd in Castro Valley. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
20925 Redwood Rd, Castro Valley, CA
94546, United States

Hours

Reviews

3.8
786 reviews
5 stars
313
4 stars
201
3 stars
153
2 stars
53
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers reporting issues like bones in food and incorrect orders, while others praised specific menu items.

Service Speed

Many customers expressed frustration with slow service times, often waiting long periods for their orders, even when the restaurant was not busy.

Cleanliness

The restaurant generally received positive feedback for cleanliness, with multiple customers noting that the dining area and restrooms were well-maintained.

Ordering Experience

The shift to kiosk ordering was met with criticism, as many found it impersonal and cumbersome, especially for those unfamiliar with the technology.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported unprofessional behavior and lack of acknowledgment from employees.
  • EP
    Erica P
    Nov 26, 2025
    2.0
    I ordered the chicken fiesta quesadilla and it had bones in it. This could have been dangerous for a kid.
  • SR
    Shannon Riley
    Nov 20, 2025
    4.0
    Just grabbed refried beans and a tortilla. Beans where really tiny portion.
  • DR
    D. C. Rees
    Nov 18, 2025
    2.0
    I visited this Taco Bell location and was very disappointed with the food safety practices. An employee was cleaning the dining room with sanitizing solution, then went straight to the register and later to the back to handle food without changing his gloves. This is a clear violation of basic food safety guidelines. I spoke up because I did not feel comfortable with him touching the food after cleaning. Even after bringing it to their attention, the issue was not addressed properly. I would not return to this location again.
  • CS
    Carlos Sanchez
    Sep 7, 2025
    5.0
    Nice and clean
  • MC
    Michael Casarez
    Aug 27, 2025
    4.0
    Easy to park but can be a bear to leave if during traffic hours

Frequently Asked Questions About Taco Bell

What are the main operating hours for Taco Bell at 20925 Redwood Rd, Castro Valley?

Taco Bell in Castro Valley is open from 9:00 AM to midnight Sunday through Thursday, and from 9:00 AM to 1:00 AM on Fridays and Saturdays.

Does this Taco Bell location offer drive-through service?

No, the drive-through is closed every day at this Taco Bell location.