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Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 20629 Redwood Rd, Castro Valley, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (510) 538-3088. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,648 reviews
5 stars
786
4 stars
460
3 stars
205
2 stars
74
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees received praise for their friendliness, others were reported as rude or unhelpful.
Cleanliness
The store is generally reported as clean, but there are significant concerns about unsanitary conditions in specific areas, particularly the refrigerator section.
Product Quality
Customers appreciate the fresh food and variety of products, but there are complaints about inconsistent quality, especially in produce and deli items.
Pricing
Prices are perceived as high compared to other stores, leading some customers to seek sales or discounts.
Management Issues
Several reviews highlight poor management practices, including rude behavior from managers and inconsistent enforcement of store policies.
- RSRajveer SinghDec 30, 20255.0Fresh food, friendly staff, good location. This is a good Safeway.
- AMAri MDec 26, 20251.0Terrible customer service from your employee on self checkout that calls himself NERRO. He is rude, aggressive and intimidating. He absolutely should not be placed in a position to deal with customers. Also, why are there only 2 lanes open for check out with 15 people waiting at each? The produce department is a mess, y'all need to clean out where you are putting refig vegetables, there's rotten food everywhere. And no French loaves at all. All in all, atrocious experience and will never come back to this location.
- CCCalifornia Computer ConsultantsDec 16, 20254.0So prices are out of control everywhere you go and the places I used to go to for a sandwich are out of the question based off price so I elected to go to Safeway's deli. It was a tad cheaper than Togo's and although they dont offer the range of Togo's the simple sandwiches like turkey Italian ham and cheese are a good value. What pushed it over the top was the hispanic younger kid that made my sandwich on Monday around 11am. He was so friendly and positive and cheerful it made me uncomfortable because you never see folks that helpful and kind. It wasnt an act. He really was just that nice. Made me realize how cynical I had become and it grounded me seeing a fella so happy and helpful making a sandwich. Certainly changed the direction regarding mood of my day. The Italian toasted sandwich was bad either......
- VMVanessa MataDec 12, 20251.0I use to live this Safeway and was my go to store. The past few weeks I’ve gone and noticed they always smell moldy in the refrigerator section. Today I was so bad I finally looked in. They had low stock so I could see the bottom more than usual. I was disgusted to see how much mold was just floating around in there. At the bottom of every egg carton at the bottom of every cream cheese rested a fuzzy layer of mold. These pictures were taken the day. I’m posting this. They need to fix this ASAP and stay on top of it. Highly recommend looking and reporting it too so they know we expect better as a community and for our homes.
- AHArmando HernandezDec 9, 20251.0I never experienced being racially profiled before. The way the closing front end manager accused me of stealing is ridiculous. At 7:55 PM 12/08/25 I was scanning my items in self check out. After paying for my items. The manager came running outside and accused me stealing two sodas I clearly paid for. He told me I only paid for 1 Pepsi and not the rest of sodas. He starts to take away my sodas from my cart. When I told the manager I paid for all 3 of the sodas he starts telling me I didn’t and did not want to return the sodas back in my cart. When I showed him the receipt he wants to apologize and say it was a miss understanding. I work hard for my money and there is not a reason for myself to steal anything. That was an embarrassing moment for something I didn’t do. The manager printed out a duplicate receipt but still accused me of stealing. This something a customer should never experience.
Frequently Asked Questions About Safeway
Does Safeway accept SNAP EBT?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
Does Safeway near me have a pharmacy?
Yes, Safeway located at 20629 Redwood Rd, Castro Valley, CA has a pharmacy.
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 20629 Redwood Rd, Castro Valley, CA hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Do I need an appointment for the COVID-19 vaccine at Safeway in Castro Valley?
Yes, a COVID-19 vaccine appointment is required. You can check eligibility and schedule an appointment on their website at www.safeway.com/covid-19.
What are the Safeway Castro Valley store hours?
Safeway at 20629 Redwood Rd is open daily from 5:00 AM to 2:00 AM. Holiday hours vary; for example, it closes early on November 27, December 24 and is closed on December 25.
Does Safeway Castro Valley have a pharmacy?
Yes, the Safeway located at 20629 Redwood Rd has a pharmacy service available onsite.
What types of pickup and delivery services does Safeway offer?
Safeway offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services for your convenience.
What payment methods can I use at Safeway in Castro Valley?
Safeway accepts a variety of payment options including American Express, Apple Pay, Cash, Check, Mastercard, Visa, Discover, Android Pay, Samsung Pay, Diners Club, and Travelers Checks.
Can I use my SNAP EBT card at Safeway Castro Valley?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases, including delivery and Drive Up & Go™ pickup orders.
Is there a Starbucks near Safeway that I can visit before or after shopping?
Yes, there is a Starbucks coffee shop near Safeway where you can grab a coffee before or after your shopping trip.
What nearby financial services can I access around Safeway Castro Valley?
Near Safeway, you can access financial services such as U.S. Bank with ATMs, Western Union money transfer, and Coinstar and Coinme for coin counting and currency exchange.
Are there any nearby dining options close to Safeway in Castro Valley?
Yes, nearby dining options include ZENSHI Handcrafted Sushi, Lucky 33 Lane Cafe, and several coffee shops such as Starbucks and Peet's Coffee, perfect for a meal or a quick snack.
Does Safeway Castro Valley offer any special services like gift cards or rug doctor rentals?
Yes, Safeway offers services including Gift Card Mall, rug doctor rentals, Western Union, key making, and more for a convenient shopping experience.