Chipotle Mexican Grill

3.7
1176 reviews
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Business Details

3369 Castro Valley Blvd, Castro Valley, CA
94546, United States
(510) 582-8643
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle Castro Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3369 Castro Valley Blvd, Castro Valley, CA
94546, United States

Hours

Reviews

3.7
1,176 reviews
5 stars
474
4 stars
285
3 stars
159
2 stars
81
1 star
177

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including bland flavors, undercooked items, and inconsistent portion sizes.

Service Issues

Many reviews highlighted poor service, including long wait times, rude staff, and mistakes with orders.

Cleanliness

While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.

Value for Money

Several customers felt that the portion sizes did not justify the prices, leading to complaints about low value.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising helpful employees while others reported rude behavior.
  • JL
    Joyce Lam
    Nov 4, 2025
    5.0
    Everything was yummy! Has a parking lot so it's pretty convenient. And nice to walk around after eating too.
  • DS
    Deeyaa Salem
    Oct 19, 2025
    1.0
    Got food poisoning
  • MJ
    Mike Jordan
    Sep 25, 2025
    1.0
    I stood in line for a couple minutes, and I watched him make the bowls and burritos before me. Their bowls literally had half as much food as the average bowl. I’ve never seen such a skimp chipotle ever in my life if you wanna pay full price for half the food that’s definitely the place to go. I didn’t even order any food after I watched them make the people food ahead of me I left it’s not worth it.
  • HC
    Haniyah Cabrer
    Sep 21, 2025
    5.0
    Edgar was very kind and helpful
  • JW
    john wong
    Sep 17, 2025
    3.0
    Table not cleaned most of the time
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Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Castro Valley?

Chipotle Mexican Grill is located at 3369 Castro Valley Blvd, Castro Valley, CA 94546, in Alameda.

What are the operating hours of Chipotle Mexican Grill in Castro Valley?

Chipotle Mexican Grill in Castro Valley is open daily from 10:45 AM to 11:00 PM.