Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.7
(1181 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Castro Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3369 Castro Valley Blvd, Castro Valley, CA
94546, United States

Hours

Reviews

3.7
1,181 reviews
5 stars
479
4 stars
284
3 stars
160
2 stars
82
1 star
176

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing bland or undercooked meals, while others praised the freshness and flavor.

Portion Sizes

Many reviews highlighted concerns about small portion sizes, particularly for online orders, leading to dissatisfaction among customers.

Service Issues

Several customers noted poor service experiences, including rude staff and long wait times, particularly during busy hours.

Cleanliness

While some customers appreciated the cleanliness of the dining area, others reported dirty tables and unsanitary conditions.

Management Concerns

There were complaints about management and staff organization, with reports of running out of food items and poor handling of customer complaints.
  • DJ
    DrEDaY Jr
    Feb 2, 2026
    1.0
    The staff in there are so rude. They all have the worst attitudes. If you make a special request or change to your meal that YOU are paying for they won’t do it. Especially the old lady with the silver teeth. This was the worst experience I have ever had at chipotle.
  • MR
    Matthias Reichelderfer
    Jan 30, 2026
    2.0
    The food is great, but the restaurant is dirty. If you come on a Friday night, expect very slow service and a long wait.
  • SK
    Sang Kim
    Jan 2, 2026
    5.0
    Great experience at Chipotle Mexican Grill. The food was fresh, flavorful, and the portion sizes were generous. Everything tasted well-prepared, and the ingredients looked high quality. It’s always satisfying to leave full and happy. I’ll definitely be back.
  • WW
    william witt
    Dec 26, 2025
    5.0
    Giant burrito, filled with flavor and the Service is always quick and professional.
  • AT
    Aziza Talaibekova
    Dec 19, 2025
    5.0
    Everything was perfect

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: