Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Castro Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
3369 Castro Valley Blvd, Castro Valley, CA
94546, United States
Hours
Reviews
3.7
1,178 reviews
5 stars
477
4 stars
284
3 stars
159
2 stars
81
1 star
177
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as bland flavors, undercooked meat, and food safety concerns.
Portion Sizes
Many reviews highlighted dissatisfaction with portion sizes, noting that servings were often smaller than expected, especially for online orders.
Service Issues
Several customers experienced poor service, including long wait times, rude staff, and mistakes with orders.
Cleanliness
While some customers appreciated the cleanliness of the dining area, others reported dirty tables and unsanitary conditions.
Management Concerns
There were complaints about management and staff organization, with reports of running out of food items and poor handling of customer complaints.
- SHSang HuynhJan 2, 20265.0Great experience at Chipotle Mexican Grill. The food was fresh, flavorful, and the portion sizes were generous. Everything tasted well-prepared, and the ingredients looked high quality. It’s always satisfying to leave full and happy. I’ll definitely be back.
- WWwilliam wittDec 26, 20255.0Giant burrito, filled with flavor and the Service is always quick and professional.
- ATAziza TalaibekovaDec 19, 20255.0Everything was perfect
- JLJoyce LamNov 4, 20255.0Everything was yummy! Has a parking lot so it's pretty convenient. And nice to walk around after eating too.
- DSDeeyaa SalemOct 19, 20251.0Got food poisoning
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Castro Valley?
Chipotle Mexican Grill is located at 3369 Castro Valley Blvd, Castro Valley, CA 94546, in Alameda.
What are the operating hours of Chipotle Mexican Grill in Castro Valley?
Chipotle Mexican Grill in Castro Valley is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Castro Valley offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Can I order Chipotle through their app for the Castro Valley location?
Yes, you can order through the Chipotle app available on the App Store or order online via their website.
What kind of food does Chipotle Mexican Grill serve in Castro Valley?
Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial additives.
Does Chipotle Mexican Grill in Castro Valley accept credit cards and gift cards?
Yes, this location accepts credit cards and offers gift cards for purchase.
How can I contact Chipotle Mexican Grill in Castro Valley via phone or email?
You can call them at +1 510-582-8643 or email at ca.0219.castro@chipotle.com.
What nearby places are there for banking around Chipotle Mexican Grill in Castro Valley?
Nearby banks include 1st United Credit Union, Bank of the West, and BMO Bank, which customers can visit before or after dining.
Are there any pet-related services near Chipotle Mexican Grill in Castro Valley?
Yes, nearby pet services include Pet Food Express, Athens Dog Training LLC, and Just Food For Dogs, convenient for customers with pets.
What coffee or casual dining options are near Chipotle Mexican Grill in Castro Valley?
Philz Coffee and Canyons Barbeque are nearby dining options if you're looking for coffee or barbecue after your visit to Chipotle.