Baskin-Robbins

Of course! Please contact our Consumer Support Team, Monday-Friday, 7am to 7pm ET, at 800-859-5339

Nutrition information can be located on each product's individual page. Simply find your favorite product under "Our Menu" and click the “More Details" link on the product page.

All of our ice cream flavors are kosher, except for Rocky Road.

We offer two no sugar added flavors, please note these have naturally occurring sugars. Please check back as we often add new product flavors. Please note that flavors may vary by location.

Although many of Baskin-Robbins’ flavors do not contain ingredients with gluten, and are marked as gluten-conscious*, they are NOT produced in a gluten free environment, which means there is always a chance for cross contact with gluten from other products in the manufacturing facility or restaurant. Given the likelihood of cross-contact in our restaurants, this list is not suitable for people with Celiac Disease, a heightened gluten sensitivity or a wheat allergy. You can always get information on product nutrition, allergens, and ingredients by viewing our Menu page or contacting Consumer Care at 800-859-5339. Please note that flavors may vary by location. *Our definition of gluten-conscious means that the ice cream/ice/sorbet/frozen yogurt/sherbet/frozen dessert flavor is made without gluten-containing ingredients.

You can always get information on product nutrition, allergens and ingredients by viewing our Menu page or contacting Consumer Care at 800-859-5339. Please note that flavors may vary by location.

All of our ice cream is made using real milk. Since whey is a derivative of real milk, our ice creams contain whey. For whey-free options, try our non-dairy sorbets or ices, and frozen desserts.

Any of our products may contain or may have been further processed on shared equipment that may have come in contact with allergens including Eggs, Milk, Peanuts, Sesame, Soy, Tree Nuts or Wheat. You can always get information on product nutrition, allergens, and ingredients by viewing our Menu page or contacting Consumer Care at 800-859-5339.

All monoglycerides and diglycerides in Baskin-Robbins products are vegetable-based (of plant origin).

Yes! You can order products online or through the BR App to be picked up at a Baskin-Robbins shop near you. Order your fave treats – like scoops, sundaes, beverages, and more – for pick up in as little as 15 minutes. Planning ahead? Try browsing some of our other items, like pre-packed quarts, fresh-packs, and cakes & pies, which are available for ordering up to 30 days in advance.

Product and customization options may vary by location. If an item is not available at a shop near you, we recommend checking other shops in your area to confirm availability.

Once you complete your order, you will not be able to change or cancel it in-app or online. We recommend contacting your local shop to speak with a Team Member about your order.

We apologize for your experience and want to make this right. To resolve issues with your order, we recommend contacting the shop to speak with a Team Member.

No, you can place an order as a guest! However, we recommend creating a Baskin-Robbins account to easily re-order your favorite products and gain access to app-exclusive deals and offers.

To preserve the quality of our products, we do not offer whipped cream on orders placed for pick up. Instead, consider adding a Whipped Cream Can to your order to add to your ice cream at home!

Orders placed on our website must be picked up at a Baskin-Robbins shop near you. Certain items may be ordered through one of our Delivery providers. Click here for more info on BR Delivers and to check if delivery is available near you.

If you’re experiencing issues placing an order in the BR App or online, please reach out to our Consumer Care team at 800-859-5339 for help.

Yes, you can store up to 3 payments per account.

In My Account, tap on the ‘Make Primary’ button

During checkout, selecting the option to store the payment will securely store the payment for future orders. You can manage your payments including adding, editing, or removing from the My Account section.

From the My Account section, you can remove a payment method by selecting the Remove option

Gift cards are currently only eligible for in-shop orders.

Yes! Baskin-Robbins has teamed up with DoorDash, Uber Eats, Postmates, and Grubhub to conveniently bring ice cream and sundaes right to your door!

To determine which Baskin-Robbins locations in your area are participating in delivery, simply download the DoorDash, Uber Eats, Postmates, or Grubhub app or go to doordash.com, ubereats.com , postmates.com, or grubhub.com, type in your delivery address, and you will see the Baskin-Robbins location closest to you.

Baskin-Robbins menu items and availability will vary by location. Additionally, to preserve quality, delivered items do not include whipped cream.

You can enjoy all of your favorite BR treats from a Milkshake to a Triple Scoop to Pre-Packed Quarts without ever leaving your house!

All fees are shown before checking out on the DoorDash, Uber Eats, Postmates or Grubhub app, or doordash.com, ubereats.com, postmates.com, or grubhub.com.

Contact DoorDash, Uber Eats, Postmates, or Grubhub customer service directly within the app or on their respective websites.

No, not at this time. But be on the lookout for limited-time promotions and offers on DoorDash, Uber Eats, Postmates and Grubhub.

Yes, most of our cakes allow you to choose your favorite ice cream and cake flavors, choose the perfect size, and add a special message. Just pick a cake design, choose your customizations, add it to your cart and tell us when you’d like to pick it up.

Our fully customized cakes take at least 24 hours to create. Pickup times may vary by shop. Need one sooner? Call or visit your favorite shop and choose from a variety of cakes available for immediate pick-up.

We offer ice cream cakes in a wide variety of shapes and sizes—from delicious treats for two, to themed cakes for big parties and gatherings. Browse our online menu to find the perfect one for your next event…or just because.

For a seamless shop experience, some items, like scoops, sundaes and beverages, are only available for same-day pick up. If you’re planning ahead, try browsing some of our other items, like pre-packed quarts, fresh-packs, and cakes & pies, which are available for ordering up to 30 days in advance.

We rotate our flavors every month, and some flavors are only available seasonally. If you're looking for a specific flavor, ask your local shop manager if they’d be willing to stock it for you.

Most shops are able to create an assortment of cake designs, but not every cake design is available at every shop. If you don't see exactly what you're looking for, please contact your local shop to place a custom order. Visit our Find a Shop page to find your nearest shop.

Each Baskin-Robbins location is independently owned and operated. Please contact your local shop for pricing information. For pricing information, browse your local shop's online menu or contact them directly. Find your local shop here.

We offer a variety of purchase options, store types and financing options—in a variety of markets. To learn more about our purchasing and development opportunities and to see a list of stores for sale, visit baskinrobbinsfranchising.com.

There are several criteria we consider for franchisee opportunities. For a full list of financial requirements and to find out if Baskin-Robbins franchising is right for you, visit baskinrobbinsfranchising.com.

The Baskin-Robbins Joy in Childhood Foundation supports sick and hungry kids through our Pint-Sized Heroes program which provides grants to children’s hospitals across the country. To learn more about Pint-Sized Heroes visit https://joyinchildhoodfoundation.org/our-impact/baskin-robbins/. Additionally, our dedicated shop owners frequently sponsor educational programs in local schools, Little League and youth soccer teams, community walks and other fundraising events. Contact your local shop to learn more about sponsorship or donation initiatives.

Our franchisees give back to their communities in a variety of ways. Contact your local shop to learn more about sponsorship or donation opportunities.

Baskin-Robbins was founded in 1945 by two brothers-in-law—Burton "Burt" Baskin and Irvine "Irv" Robbins. They shared a dream to create an innovative ice cream shop that would be a neighborhood gathering place for families.

Baskin-Robbins "31®" was created to represent a different ice cream flavor for each day of the month. We introduced "31 Flavors" into our marketing in 1953.

Since 1945, we've created more than 1,400 unique and delicious ice cream flavors. And we offer new options every month.

Download the BR App and head to the Sign Up/Log In page by tapping on the pink spoons icon. Click Sign Up at the bottom of the page, add your info, and don’t forget to check the box to join Baskin-Robbins Rewards before completing sign up!

Nope! Simply sign into your existing account on the BR App, click into the Rewards button in the bottom navigation bar and click “Join”. Piece of (ice cream) cake.

You can browse available rewards and offers by logging into your Baskin-Robbins account on the BR App and clicking on the Rewards button in the bottom navigation bar. Not signed up yet? No problem! Tap the “Join Baskin-Robbins Rewards” button and get the (ice cream) party started.

Every visit to Baskin-Robbins brings you closer to your next reward! To earn a visit credit on an in-shop transaction, ensure to present your Baskin-Robbins Rewards QR code to be scanned at checkout. For BR App or BaskinRobbins.com orders, make sure you are signed into your Baskin-Robbins Rewards account before checking out.

Rewards and offers can be redeemed in the BR App, either in-shop by applying the rewards and/or offers to your Baskin-Robbins Rewards QR code before scanning at the register or on BR App orders by applying the rewards and/or offers to your cart before placing your order. Additionally, as long as you are logged in to your Rewards account, Baskin-Robbins Rewards members can get credit for visits & use rewards/offers for online & BR App orders.

Yes! If you are an existing Birthday Club member, you will continue to receive Birthday Club rewards regardless of whether you are enrolled in Baskin-Robbins Rewards. Not in the Birthday Club? Create an account in the BR App or online today & complete your profile to join. You do not need to be enrolled in Baskin-Robbins Rewards to join.

Rewards and offers are displayed both in the BR App and at checkout on BaskinRobbins.com when you are signed in.

Baskin-Robbins Rewards members earn a visit credit for every transaction with a total of $1+ at participating locations, except for the following: the purchase or reload of Baskin-Robbins Gift Cards, bottled beverages, reward redemptions, retail merchandise, donations to charity, merchandise orders placed on ShopBaskinRobbins.com and other online platforms, and Dunkin’® products sold in Dunkin'/Baskin-Robbins combo locations. Please note that Baskin-Robbins Rewards members can only earn 1 visit credit every 10 minutes. See Baskin-Robbins Rewards program terms and conditions for full details.

No, Delivery orders are not eligible to earn visit credits or to redeem rewards or offers at this time.

Visit credits for orders placed on the BR App and BaskinRobbins.com will be issued at the time of order pickup.

Yes. To check the expiration date of your rewards/offers, head to the BR App – expiration dates are listed on each reward and offer.

Yes! You can redeem a combination of up to 3 rewards and offers per transaction. Please note there is a limit of one offer applied per transaction, and always be sure to read each reward or offer’s description and terms for more information on redeeming.

The Birthday Club is a free program for our biggest fans. Join and receive special birthday rewards.

No way! The Birthday Club is for anyone who loves ice cream; however, you must be 13 or older to join.

Joining the Birthday Club is free and easy! Simply create a Baskin-Robbins account in the BR App or online & complete your profile to join the Birthday Club. (You must be 13 or older to sign up.)

Your birthday coupons will be automatically added to your account in the BR App on your birthday; head to the BR App on your special day to redeem!

Most of our U.S. shops accept Birthday Club rewards, but not all. If you’re planning to use a Birthday Club reward, you may want to call your local shop first to see if they will accept it.

Yes. Each Birthday Club account can have only one primary person (age 13 and up); however, members can add up to 5 other family members to their accounts easily. Once you are logged in, click on “Family Members” and then “Add a Family Member”. From here, add your family member’s details. You can add up to five family members. Please note: Primary account holders will receive birthday coupons for the whole family

Editing your account information is easy. Just sign in to your account in the BR App, tap the pink spoons icon, and click My Account to make the necessary edits.

You’ll need to reset your password. Visit our “Log In” page in the BR App or online and click “Forgot Password”. We’ll ask for your email address and will send you an email where you can create a new password. Still having trouble? Contact Consumer Care at 800-859-5339 and we’ll give you a hand.

To remove a family member, log in to your account in the BR App or online and go to “Family Members.” Then, click “Remove” next to the family member’s name. A window will pop up. Select “Remove” again to confirm the deletion.

Baskin-Robbins takes your privacy seriously. For more, read our complete privacy policy.

To redeem this offer during your next visit to Baskin-Robbins, simply present the QR code you receive via email to be scanned at the time of purchase, or print the coupon and bring it with you during your visit.** **Limit one coupon per customer per visit. Coupon, including the survey validation code must be presented at time of order. Good for $1 off your next purchase of $4 or more (before applicable tax). This offer cannot be used towards the purchase of Dunkin’ K-Cups® Packs, Keurig Brewers, or any Baskin-Robbins or Dunkin’ gift cards. No substitution. Void if copied or transferred and where prohibited or restricted by law. Consumer must pay applicable tax. May not be combined with any other discount or promotion. Receipt may not be reproduced, copied, purchased, traded, or sold. Internet distribution or resale strictly prohibited. Cash redemption value 1/20th or 1 cent.

Yes. You can purchase standard gift cards in our shops and on the BR App, and custom gift cards online through our trusted third-party vendor, in any denomination between $2 and $100. Use your gift card to pay for purchases at participating Baskin-Robbins and Dunkin’ locations in the United States. You cannot use your Baskin-Robbins gift cards to purchase items online or in the BR App.

You can purchase gift cards at a Baskin-Robbins shop near you. You can also purchase mobile gift cards in the BR App.

Yes. Registered businesses can purchase $500 or more in Baskin-Robbins gift cards from the Inspire Brands Corporate Gift Card Program. Visit here, or email bulkgiftcards@inspirebrands.com if you have questions about this program.

Our gift cards are accepted at participating Baskin-Robbins locations, Dunkin’/Baskin-Robbins combo locations and Dunkin’ locations in the U.S. only.

Please treat your Baskin-Robbins gift card like cash. We cannot replace it if it is lost or stolen. However, you can register your gift card in the BR App to keep track of it digitally.

No. Baskin-Robbins gift cards do not expire.

Baskin-Robbins gift cards may not be redeemed for cash, check, or credit, unless required by law. Use of Baskin-Robbins gift cards constitutes acceptance of these terms.

The Baskin-Robbins is located at 20560 Redwood Rd, Castro Valley, CA 94546.

The store is open every day from 11:00 AM to 10:00 PM.

They offer in-store pickup and delivery services.

They accept American Express, Cash, Discover, Mastercard, and Visa.

You can order online through their website or the BR App for pickup or delivery at this location.

They offer 31 flavors of ice cream, specialty sundaes, beverages such as milkshakes and smoothies, custom ice cream cakes, pre-packed quarts, Polar Pizza treats, boxed novelty bars, DIY kits, Creature Creations, and fresh baked waffle cones.

Yes, nearby you can find beauty and hair salons like HAIR & Gorgean, Onyx Spa, and Jessieandhair; electronics retailers such as RadioShack and Sprint Store; nail salons like White Heaven Nail Spa; and dining options such as L&L Hawaiian Barbecue. These spots can be convenient to visit before or after enjoying ice cream at Baskin-Robbins.

If you're visiting the School of Rock Castro Valley nearby, Baskin-Robbins at 20560 Redwood Rd is a great spot to treat yourself to ice cream or a refreshing beverage after a music lesson or event.

Yes, Baskin-Robbins at 20560 Redwood Rd is conveniently located near the Kumon Math and Reading Center, making it a perfect place to enjoy a sweet treat after your tutoring session.