Brand Certified
El Pollo Loco
4.0(504 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
31783 Castaic Rd, Castaic, CA
91384, United States
Certified by El Pollo Loco • Mar 01, 2026
(661) 294-5221
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/castaic/31783-castaic-rd
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Castaic,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.0
504 reviews
5 stars
272
4 stars
108
3 stars
48
2 stars
23
1 star
53
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising freshness and flavor, while others reported undercooked or stale items.
Service
Generally positive feedback on staff friendliness and customer service, though some customers experienced long wait times and poor service.
Cleanliness
Some customers noted cleanliness issues, particularly in the bathrooms and dining area.
Pricing
Several reviews mentioned dissatisfaction with portion sizes and perceived high prices.
- GHGlen HaskellOct 16, 20251.0Absolutely the worst food ever. I took to bites of a chicken burrito and threw it in the trash. Do not be a patron to this establishment. What a waste of money.
- JAJames AzzaritiOct 11, 20255.0Love this El Pollo Loco , the portions are always spot on , staffs always welcoming and professional, and the food is always fresh and amazing. Only thing I will have to say , I notice every time I go in , the men's bathroom has this putrid smell , and a lot of the tables are dirty. Other than that good job guys 👍🏼.
- SRShana RuizJun 26, 20225.0Most excellent. My chicken burrito was so fresh & yummy. Very accommodating. The chicken burrito combo came with chips. They let me swap it out for the loco salad. Loco salad is so good. The cilantro dressing is everything. El Pollo is one of my fav's.
- ACArmida CornejoApr 11, 20194.0La comida caliente es mejor.
Brand Certified Facts from El Pollo Loco
This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: