McDonald's

3.7
1755 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20315 S Avalon Blvd, Carson, CA
90746, United States

Hours

Reviews

3.7
1,755 reviews
5 stars
781
4 stars
352
3 stars
244
2 stars
126
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor management, leading to frustration and dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items, while others praised the freshness and taste.

Customer Experience

Many reviews highlighted a lack of attention to customer requests and inconsistent service, impacting overall dining experience.

Cleanliness

While some customers noted cleanliness and a pleasant atmosphere, others reported issues such as dirty restrooms and a general lack of upkeep.

Staff Performance

Customer service experiences varied widely, with some staff receiving praise for their friendliness and efficiency, while others were criticized for being unhelpful or inattentive.
  • SG
    Saul Garcia
    3 days ago
    1.0
    It was a really rainy day and I wanted a meal and I paid 30 just to get the wrong sauce,food and the guy working named Daniel was rude and it was a take out and made my day worse
  • VA
    V. Aderupoko
    Nov 11, 2025
    2.0
    Not real busy but food took over 20 minutes. When I asked how much longer the lady said u don't have it? Then went to prepare it. I have been there before but drive thru only. Even that is hit and miss. Not place I would go normally since not always have items available.
  • IA
    Iuliia Akimova
    Oct 31, 2025
    1.0
    The guy in the tie is unprofessional. He shouldn’t work in a place where he needs to communicate with clients, he can’t do it.
  • DG
    dick grayson
    Oct 24, 2025
    1.0
    Will forget your order and just park you to the side so they don’t have to deal with it anymore
  • RB
    Renee Bogosian
    Oct 6, 2025
    2.0
    The service is terrible. They don’t get your order right when you’re at the drive-through; when you get to the window, they forget to give me some of my items. It was confusing. One person takes my order, and the other one says, 'Oh wait, you didn’t order that,' and they need to make some changes. They just slap your food together. They need to go back to customer service.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 20315 S Avalon Blvd, Carson?

McDonald's at 20315 S Avalon Blvd, Carson is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same day and no-contact delivery options.