Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Carson,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
974 reviews
5 stars
417
4 stars
207
3 stars
134
2 stars
63
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Food quality was inconsistent, with several complaints about burnt chicken and small portions, but many customers also enjoyed the taste and freshness.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and restrooms.
Order Accuracy
There were multiple instances of incorrect orders and missing items, leading to customer dissatisfaction.
Staffing Issues
Customers noted that the restaurant often seemed understaffed, leading to slow service and longer wait times.
- MKMISS KEKEJan 2, 20265.0Everything was nice and fresh.My favorite place
- SSSpartacoDec 29, 20251.0I went to buy a chicken tostada, and the cashier, an older person, was in a bad mood. He asked me questions in a rude way, so I had to leave without buying anything. They should talk to him or give him more training in customer service.😦☹️
- BMBill MDec 5, 20255.0Always a great location but ripped seats is not acceptable and speaks badly of an establishment with over 30 years in business
- SEStacie EasterwoodNov 17, 20255.0Great to standard salad!
- L5LONG BEACH 562Oct 20, 20254.0Good service
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Carson, CA?
El Pollo Loco in Carson, CA is open daily from 9:30 AM to 9:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I place an order online for El Pollo Loco in Carson?
Yes, you can order online at https://order.elpolloloco.com/menu/e-carson-st-main-st or through the El Pollo Loco app available in the Apple Store.
What types of payment does El Pollo Loco in Carson accept?
They accept American Express, Discover, and Visa cards for payment.
Is Wi-Fi available at El Pollo Loco in Carson?
Yes, free Wi-Fi is available at this location.
Where is El Pollo Loco located in Carson?
El Pollo Loco is located at 111 E Carson St, Carson, CA 90745, USA.
Which nearby places can I visit before or after dining at El Pollo Loco?
You can visit Carson Discount Pharmacy for health and beauty needs or Jenny's Cakes & Pastries for desserts. Both are close to El Pollo Loco.
Are there fitness or wellness centers near El Pollo Loco?
Yes, MovEssential Studio Boutique, a gym and dance school, is nearby. Also, Carson Foot Massage offers massage therapy services close to El Pollo Loco.
What other dining options are near El Pollo Loco in Carson?
Nearby dining options include Yoshinoya Carson (Japanese cuisine), Papa Johns Pizza, and Fosters Freeze (ice cream and fast food).
How can nearby transit or services assist when visiting El Pollo Loco?
Nearby services like Reyes Transport 310 can help with transportation around Carson, making it easier to visit El Pollo Loco and explore the area.