Brand Certified
El Pollo Loco
3.7(979 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
111 E Carson St, Carson, CA
90745, United States
Certified by El Pollo Loco • Mar 01, 2026
(310) 830-3491
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/carson/111-e-carson-st
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Carson,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
3.7
979 reviews
5 stars
421
4 stars
207
3 stars
134
2 stars
63
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied, with some praising friendly staff while others reported unfriendly or rude interactions.
Food Quality
Food quality was inconsistent, with reports of burnt chicken and small portions, but also many positive comments about taste and freshness.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and restrooms.
Management Issues
Concerns were raised about management practices, including employee treatment and training, impacting overall customer experience.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.
- HHHenryO Henry2 days ago5.0I love this place.
- DDDXpheusFeb 23, 20265.0Anna and Robert always give excellent service with a smile making sure everyone is happy and enjoying their meal. Great place!
- GPGG PFeb 18, 20265.0I like their 5.99 bowl.
- JYJulie YounFeb 7, 20261.0The staff were unfriendly, the restaurant interior was dirty, and the atmosphere was unpleasant.
- SSSpartacoDec 29, 20251.0I went to buy a chicken tostada, and the cashier, an older person, was in a bad mood. He asked me questions in a rude way, so I had to leave without buying anything. They should talk to him or give him more training in customer service.😦☹️
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Carson, CA?
El Pollo Loco in Carson, CA is open daily from 9:30 AM to 9:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I place an order online for El Pollo Loco in Carson?
Yes, you can order online at https://order.elpolloloco.com/menu/e-carson-st-main-st or through the El Pollo Loco app available in the Apple Store.
What types of payment does El Pollo Loco in Carson accept?
They accept American Express, Discover, and Visa cards for payment.
Is Wi-Fi available at El Pollo Loco in Carson?
Yes, free Wi-Fi is available at this location.
Where is El Pollo Loco located in Carson?
El Pollo Loco is located at 111 E Carson St, Carson, CA 90745, USA.
Which nearby places can I visit before or after dining at El Pollo Loco?
You can visit Carson Discount Pharmacy for health and beauty needs or Jenny's Cakes & Pastries for desserts. Both are close to El Pollo Loco.
Are there fitness or wellness centers near El Pollo Loco?
Yes, MovEssential Studio Boutique, a gym and dance school, is nearby. Also, Carson Foot Massage offers massage therapy services close to El Pollo Loco.
What other dining options are near El Pollo Loco in Carson?
Nearby dining options include Yoshinoya Carson (Japanese cuisine), Papa Johns Pizza, and Fosters Freeze (ice cream and fast food).
How can nearby transit or services assist when visiting El Pollo Loco?
Nearby services like Reyes Transport 310 can help with transportation around Carson, making it easier to visit El Pollo Loco and explore the area.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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