Pavilions

4.3
456 reviews
pavilions store front photo

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopVons
Looking for a grocery store near you? Visit your local Pavilions located at 3439 Via Montebello, Carlsbad, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Pavilions pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Pavilions deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Pavilions near you today! Pavilions is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Pavilions app for Pavilions for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (760) 633-0114. Stop by and see why our service, convenience, and fresh offerings will make Pavilions your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Pavilions
3439 Via Montebello, Carlsbad, CA
92009, United States

Hours

Reviews

4.3
456 reviews
5 stars
273
4 stars
110
3 stars
37
2 stars
12
1 star
24

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the store for being clean and well-organized.

Staff Friendliness

While many customers appreciated friendly staff, there were notable complaints about rudeness from some employees.

Pricing

Several reviews mentioned that prices are higher compared to competitors, leading to dissatisfaction among some customers.

Customer Service

Mixed feedback on customer service; some staff were highlighted for their helpfulness, while others received criticism for poor interactions.

Product Quality

Customers generally reported satisfaction with the quality of produce and other food items.
  • BH
    Brian Hamzey
    Jan 5, 2026
    2.0
    This store is literally across the street from me. Honestly, it wasn't that great when it was Vons. The remodel is really nice. The problem is I don't live in La Jolla, I live in Carlsbad. I don't want another Gelson's, I just need a good local grocer. Prices are now 30-40% higher than everyone else in town. I just stopped going. I go to the grocery store to keep costs down. I can eat out if I want to pay that much for groceries.
  • TT
    Tony
    Jan 4, 2026
    4.0
    Clean, friendly staff and awesome wine selection and produce always looks great
  • LH
    Lynda Harris
    Dec 27, 2025
    4.0
    I would like to acknowledge the check out clerk Yuliia. She is so friendly and nice, it’s very refreshing going to my local grocery store and having a pleasant experience. It is not the case at other grocery stores in the same area. Keep up the great work!
  • SS
    Srividya
    Dec 11, 2025
    3.0
    I’m a regular shopper at this store and the shelves are always well stocked. However, sometimes it’s just difficult to contact them for reporting any product concerns online. I bought s’mores cookie 5ct pack from la costa store in Carlsbad, CA on Monday evening . The ingredient label did not mention nuts as the allergen but the cookies has nuts topping , looked like almonds. Photos I took disappeared from my phone, amazingly. And the online enquiry form would not submit even after I filled out all the starred (essential) information!
  • DC
    David Crolene
    Dec 9, 2025
    1.0
    This Pavilions used to be a Vons and back then there was some semblance of customer service. Today I stood in line for about 10 minutes. There was a line of probably five or six people behind me. There was one check stand open, and I got up to the check stand to buy a full basket of food and the cashier literally walked off on the job. I then waited another five minutes. Nobody came. The line was still behind me. There was no communication over the PA to get another cashier upfront. I had to get to an event after waiting 15 minutes to buy my full basket of food, so I left all my groceries there, I told told the baggers I had to leave. They didn’t seem to care. Whoever is managing staffing at this store needs to take a close look at how they’re doing business. Morale is horrible. I don’t think I’ll be going back there to shop. Bring back Vons!

Frequently Asked Questions About Pavilions

Does Pavilions accept SNAP EBT?

Yes, Pavilions accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Pavilions is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Pavilions near me accept Apple Pay?

Yes, Pavilions accepts Apple Pay and many other convenient payment methods!