Five Guys

4.1
553 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2519 Palomar Airport Road in Carlsbad is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2519 Palomar Airport Road, Carlsbad, CA
92011, United States

Hours

Reviews

4.1
553 reviews
5 stars
287
4 stars
141
3 stars
56
2 stars
39
1 star
30

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers expressed concerns about the high prices, often feeling that the cost did not match the value of the food.

Food Quality

While some customers praised the burgers and fries for their taste and quality, others reported issues with sogginess and lack of seasoning.

Customer Service

Feedback on customer service was mixed, with some praising the staff's friendliness and helpfulness, while others reported rude behavior and poor handling of orders.

Portion Sizes

Customers noted that the portion sizes, especially for fries, were generous, but some felt they were excessive and unnecessary.

Cleanliness

The restaurant was generally noted for its cleanliness, although some reviews mentioned issues with cleanliness in specific areas.
  • AH
    Austin Hurd
    Sep 24, 2025
    3.0
    No longer have banana for shakes. Huge disappointment. Cost cutting measure im sure for an almost $8 shake. Lame..!
  • LD
    Len Davis
    Sep 5, 2025
    1.0
    $15 dollars for a tasteless burger, soggy greasy fries, n a unsweetened coke! No Veterans discount! Never again, should have gone to In n Out! Even if they gave me a free meal, I wouldn’t go back ever👎
  • KJ
    Kermit Jones
    Aug 18, 2025
    4.0
    Tasty, but My Wallet is Crying Let’s be real: Five Guys makes a great burger. Thick, juicy, cooked perfectly. Fries? A little overdone this time, but better too-crispy than sad and soggy, and at least they salted them right. Plus, free peanuts while you wait is always a fun way to justify shoveling food into your face before your actual food arrives. The drink machines are also a win since you can customize your soda like you’re a mad scientist, refill as many times as you want, and feel no shame about it. Service? Solid. Taste? Solid. Now for the not-so-delicious part: the price tag. When my burger + fries + drink + milkshake costs the same as two full meals at In-N-Out, something’s wrong with this picture. I mean, why is a milkshake seven bucks? For that price, I expect at least a song and dance number with whipped cream choreography. And don’t even get me started on the parking... good luck finding a spot unless you enjoy doing NASCAR laps around the lot. So yeah, great food, but it shouldn’t cost me twenty-five bucks just to walk away full and mildly resentful. If they knocked 25% off the price, this would be an easy five-star. Until then… my taste buds are happy, but my bank account is filing for emotional damages.
  • MH
    Mark Hollister
    Jul 9, 2025
    4.0
    I ordered a bacon double burger. But my bacon was burnt. Not enjoyable
  • DY
    Dae Hyun Yoo
    Jun 15, 2025
    5.0
    Today was one of the hardest days for my family — we had to say goodbye to our dog. We brought him to Five Guys for his last meal, and the experience we had there was something we’ll never forget. The young man at the register was incredibly kind and empathetic. When he found out it was our dog’s last meal, he didn’t hesitate — he made a special burger just for him. That simple act of kindness meant the world to us. In such a heartbreaking moment, his compassion brought comfort and humanity. Thank you to the whole crew, but especially to the gentleman at the register. You gave us a beautiful final memory with our pup, and we’ll carry that with us forever.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.