Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Carlsbad,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
547 reviews
5 stars
316
4 stars
123
3 stars
46
2 stars
19
1 star
43
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the chicken while others reported blandness and issues with undercooked or overcooked items.
Service Issues
Several customers experienced poor service, including rude staff and order mistakes, while others praised the friendly and efficient service.
Cleanliness
The cleanliness of the restaurant received positive feedback, although some customers noted areas needing improvement.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that some menu items were overpriced.
- XIXavier IslandDec 18, 20251.0This has got to be The dumbest establishment I’ve ever tried to eat at. I called to place a to go order because I’m on my 30 minute break and they said that they don’t accept Phone orders except for catering. What about the people that have work but want lunch real quick I don’t get it. I just never went. I’ll take my service elsewhere.
- HHHawaiiangrlDec 8, 20252.0This place used to be really crowded but when I came in tonight it was pretty empty. Atmosphere was so so. I was disappointed with the food especially the chicken because it tasted bland. There was no salsa bar or limes. I cannot recommend this place to eat.
- PMPamela MendozaDec 8, 20252.0This place used to be really crowded but when I came in tonight it was pretty empty. Atmosphere was so so. I was disappointed with the food especially the chicken because it tasted bland. There was no salsa bar or limes. I cannot recommend this place to eat.
- JMJenny MOct 21, 20255.0This is one of the best El Pollo Loco's from all around So Cal! Amazing food and service!
- DTD TSep 4, 20255.0Good
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Carlsbad?
El Pollo Loco in Carlsbad is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco offers delivery service for your convenience.
Can I place an order online for El Pollo Loco Carlsbad?
Yes, you can order online through their official ordering site at https://order.elpolloloco.com/menu/avenida-encinas-poinsettia-ln.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Where is El Pollo Loco located in Carlsbad?
El Pollo Loco is located at 7120 Avenida Encinas, Unit 104, Carlsbad, CA 92011, USA.
Does El Pollo Loco provide catering services?
Yes, catering is available at El Pollo Loco to accommodate your events.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi for customers.
What nearby dining options are close to El Pollo Loco?
Nearby dining options include Pick Up Stix Fresh Asian Flavors, St Tropez Bistro, L’atelier de Paris, Jack in the Box, and Jersey Mike’s Subs, offering a variety of cuisines such as Asian, French, fast food, and sandwiches.
Are there any attractions near El Pollo Loco in Carlsbad to visit?
Yes, Olde Carlsbad by the beach is a nearby park and beach area where customers can enjoy some time outdoors before or after their visit.
Where can I find shopping and services near El Pollo Loco?
Close to El Pollo Loco, you can find Poinsettia Village Plaza for shopping and grocery needs, as well as services like Verizon Authorized Retailer - Russell Cellular and KeyMe Locksmiths.