Chipotle Mexican Grill

3.7
719 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

2505 Palomar Airport Rd, Carlsbad, CA
92011, United States
(760) 607-3220
https://locations.chipotle.com/ca/carlsbad/2505-palomar-airport-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1660
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Carlsbad is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2505 Palomar Airport Rd, Carlsbad, CA
92011, United States

Hours

Reviews

3.7
719 reviews
5 stars
310
4 stars
161
3 stars
68
2 stars
50
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Portion Sizes

Many customers complained about small portion sizes, feeling that they were not receiving value for their money.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and food areas, raising concerns about hygiene.

Food Availability

Customers reported that the location often ran out of key ingredients, leading to dissatisfaction and frustration.

Overall Experience

Overall, the location received a significant amount of negative feedback, with many customers expressing disappointment and a lack of desire to return.
  • RB
    Ronna Bixby
    2 days ago
    2.0
    Filthy restaurant. I wouldn't sit there and eat if I COULD find a clean table!
  • TT
    Tami
    2 days ago
    1.0
    Chipotle supposed to open at 10:30am. Arrived at 10:20 and the said 10 more minutes. Apologized as we thought they opened at 10:00. Went for a walk came back at 10:30 the gentleman said we are not ready yet a few more minutes. Waited until 10:40 and gave up. No customer service skills at all. A simple apology that they were running late would have gone a long way. Instead they made us feel like an inconvenience.
  • MC
    Manuel Chavez
    Dec 30, 2025
    3.0
    I ordered a burrito with extra meat, extra beans, and extra cheese, and received a burrito that was seemingly satisfactory, but I wouldn't say it was small either. I definitely don't feel like I received +$7 of carne asada though. If you're craving chipotle and this is the nearest location, go ahead.
  • CC
    Cesar Coelho
    Dec 20, 2025
    1.0
    I don’t recommend this Chipotle at all . I was helped by Alan and besides being impolite, he gave me less than 1/2 of the amount for me and my son. I can see the bottom of the bowl. I’m from the area and I will make sure I will tell everyone to avoid this Chipotle. Alan needs to be replaced . He is saving on the food now but unhappy customers and not coming back will hurt more in a longer period of time . BELIEVE me . I know !!!!
  • HL
    Hal Lonas
    Nov 27, 2025
    5.0
    Good Chipotle location. Standard Chipotle, service is good. Easy parking
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Carlsbad serve?

Chipotle Carlsbad offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the hours of operation for Chipotle Mexican Grill in Carlsbad?

Chipotle Carlsbad is open daily from 10:30 AM to 10:00 PM.