Chipotle Mexican Grill

3.7
714 reviews
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Business Details

2505 Palomar Airport Rd, Carlsbad, CA
92011, United States
(760) 607-3220
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Carlsbad is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2505 Palomar Airport Rd, Carlsbad, CA
92011, United States

Hours

Reviews

3.7
714 reviews
5 stars
307
4 stars
161
3 stars
67
2 stars
49
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and understaffing issues.

Food Quality

Many reviews highlighted inconsistent food quality, including undercooked meat, small portions, and missing ingredients.

Cleanliness

The restaurant was often described as dirty, with unclean tables and messy food preparation areas.

Management Issues

Numerous customers noted mismanagement, including frequent shortages of ingredients and lack of oversight in operations.

Value for Money

Several reviews mentioned that the prices did not match the quality or quantity of food received, leading to feelings of being overcharged.
  • DS
    Daniel Stephens
    4 days ago
    1.0
    The portions are very small. It cost $46.00 for 6 little scoops of hard rice. Chips are stale. You can clearly see they hate the job. They have an attitude. No hello or welcome in. Horrible customer service.
  • IP
    Ian Pfaff
    Sep 24, 2025
    1.0
    Paid over $20 for this to get delivered and there were 3 pieces of meat adding up to 1.6 ounces, the bowl was 3/8 filled
  • LD
    L.A. Dave
    Sep 13, 2025
    5.0
    I dropped by a bit before dinner hour and the entire store was empty, but quite a few pick up orders were waiting. They really served up the food here compared to other Chipotle restaurants I’ve been to lately. Place was clean and workers were super friendly. They have an outdoor patio at this location.
  • VA
    vienna aguirre
    Sep 10, 2025
    1.0
    I was sitting at a table eating, I look up to see one of the employee was wiping his face then use the paper towel to wipe the line table
  • RH
    Reyna Hernandez-Benitez
    Sep 1, 2025
    3.0
    I tried the bowl with beef, there was not ready and they told me to wait 5 min for it.I agreed, it were like 10, but the real problem was when I ate it and I noticed the beef was still raw 🤮. Maybe it is matter of taste, but if you like well done beef ask first.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Carlsbad serve?

Chipotle Carlsbad offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the hours of operation for Chipotle Mexican Grill in Carlsbad?

Chipotle Carlsbad is open daily from 10:30 AM to 10:00 PM.