Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle La Costa Town Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
208 reviews
5 stars
106
4 stars
44
3 stars
18
2 stars
6
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on service quality; some staff were praised for being friendly and efficient, while others were criticized for rudeness and poor attitudes.
Ingredient Availability
Frequent complaints about being out of key ingredients like guacamole, salad dressing, and rice, especially during evening hours.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area, with trash and food debris reported.
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in portion sizes and quality, with specific complaints about overcooked chicken and overly salty dishes.
- ANAnders NelsonDec 17, 20255.0Came in at rush hour on a Friday night and Hanna provided amazing customer service. Give her a raise!
- MHMatthew HoltenNov 27, 20251.0I’m so tired of this restaurant never having the ingredients that I would like when I come to eat in the evenings. It’s ridiculous that they are constantly out of salad dressing, guacamole, meats, and other things after 7pm. 90% of the time when I come to order a salad they’re out of dressing — which honesty makes the salad five times better and I don’t even really like eating the salads without it. Tonight was the kicker, though, when I asked an employee why they’re constantly out of it. She blamed it on the customers saying the customers take too much dressing. I asked why they don’t put more dressing in the containers and make more, since they only usually filled them 1/4 to 1/3 of the way full and run out constantly. And if customers are taking five dressings at a time, then that should tell them that the customers obviously want more dressing in the containers and that they should do something about that. She then said “Well I think it’s really strong.” as if the customers who come before me should simply take less, and her taste should apply to everyone. I then told the lady that I didn’t even want to order a salad anymore at that point and that I was tired of this happening and then I left without ordering. On my way out, in the reflection in the glass doors, I saw another one of the employees turn around towards another employee and laugh at me. And honestly, that was it for me. Due to the rudeness and dismissiveness of the employees and the incompetence of never having dressing or many other ingredients that I want when I come in the evenings, I will not eat at this location anymore, and chances are I won’t be going to eat at any other chipotle anymore because the other locations are too far away. I like your salads when you actually have dressing but I’m tired of this nonsense.
- VCV CSep 25, 20254.0It’s good 👍 my only complaint is last time I went their the rice was super dry
- GGGAug 4, 20251.0Seemed like the workers hated their jobs... Skimpy portions and attitudes. Had to ask for more and still pathetic for $20 Save your money She looks guilty... like she knows she is in the wrong....
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill La Costa Town Square located?
Chipotle Mexican Grill at La Costa Town Square is located at 3416 Via Mercato, Ste 110, Carlsbad, CA 92009, next to Noodles & Co.
What are the operating hours of Chipotle Mexican Grill at La Costa Town Square?
Chipotle is open daily from 10:30 AM to 10:00 PM.
Does Chipotle Mexican Grill at La Costa Town Square offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle at La Costa Town Square?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What kind of food does Chipotle Mexican Grill serve at La Costa Town Square?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their Food with Integrity principles.
Is the Chipotle at La Costa Town Square LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ customers.
Are there any popular places near Chipotle Mexican Grill at La Costa Town Square to visit?
Yes, nearby attractions include La Costa Town Square shopping center, Noodles and Company for additional dining options, and MEDHERO Advanced Urgent Care & Wellness for health services.
How can I reach Chipotle Mexican Grill if I am visiting La Costa Town Square?
La Costa Town Square is a shopping center where Chipotle is located. It's easy to find Chipotle next to Noodles & Co within the shopping area, making it convenient for visitors to stop by for a meal.
What other dining options are near Chipotle Mexican Grill at La Costa Town Square?
Nearby dining options include Noodles and Company, China Fusion for Chinese cuisine, and Project Pie for pizza lovers.
Are there any health and wellness facilities near Chipotle Mexican Grill?
Yes, nearby health and wellness options include MEDHERO Advanced Urgent Care & Wellness and MinuteClinic at CVS for urgent care and medical services.