Chipotle Mexican Grill

3.9
205 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle La Costa Town Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3416 Via Mercato, Carlsbad, CA
92009, United States

Hours

Reviews

3.9
205 reviews
5 stars
104
4 stars
44
3 stars
18
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty dining areas and overflowing trash cans.

Service Quality

Customer service was frequently described as poor, with rude staff and long wait times being common complaints.

Food Consistency

There were numerous reports of incorrect orders, skimpy portions, and inconsistent food quality, including overcooked or poorly prepared items.

Ingredient Availability

Customers expressed frustration over the frequent unavailability of basic ingredients, such as guacamole and rice, especially during peak hours.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • VC
    V C
    Sep 25, 2025
    4.0
    It’s good 👍 my only complaint is last time I went their the rice was super dry
  • GG
    G
    Aug 4, 2025
    1.0
    Seemed like the workers hated their jobs... Skimpy portions and attitudes. Had to ask for more and still pathetic for $20 Save your money She looks guilty... like she knows she is in the wrong....
  • CC
    Cesar Chavez
    Jul 9, 2025
    1.0
    Came in the place was absolutely discussing (dinning area) there was trash everywhere food all over the tables and the floor trash can were over flowing, and to top it up the girl making my food cross contaminated the spoons. I asked for chicken and the chicken spoon wasn’t there so she grabbed the one for sofritas used it to serve my chicken and then put the spoon back, not changing and cross contaminated the sofritas from a meat items to a vegaterian items.
  • JJ
    Jesse Jordan
    Nov 19, 2022
    1.0
    Food wasn’t ready on time, had to wait 25 minutes longer than what it said.
  • JD
    Joey Dusina
    Sep 29, 2018
    5.0
    Always great food

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill La Costa Town Square located?

Chipotle Mexican Grill at La Costa Town Square is located at 3416 Via Mercato, Ste 110, Carlsbad, CA 92009, next to Noodles & Co.

What are the operating hours of Chipotle Mexican Grill at La Costa Town Square?

Chipotle is open daily from 10:30 AM to 10:00 PM.