Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
634 reviews
5 stars
241
4 stars
148
3 stars
95
2 stars
45
1 star
105
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the burgers and ice cream, while others reported cold, soggy food and issues with incorrect orders.
Service Issues
Numerous complaints about rude and unprofessional staff, long wait times, and incorrect orders, leading to a negative customer experience.
Pricing Concerns
Many customers found the prices to be too high for the quality of food and service received, with some feeling misled by advertised deals.
Cleanliness
Reports of unsanitary conditions, including dirty dining areas and restrooms, detracting from the overall experience.
Positive Experiences
Some customers highlighted friendly staff and enjoyable food experiences, particularly with ice cream and Blizzard treats.
- SMSierra Medrano4 days ago1.0cup of water was so overcharged and it didn’t even taste good it tasted like pennie’s but this blizzard was smack so hate
- LRLoredo Group RealtyDec 15, 20255.0Went here last weekend and we thought the place was great! Good food!
- JFJamie FendDec 9, 20254.0It's just a Dairy Queen. Nothing out of the ordinary. What one would expect.
- JCJ Santa CruzNov 6, 20255.0Their burgers taste like In N Out. Love their Blizzards, too
- APAlison PepperNov 5, 20252.0We normally love the DQ, but today the drinks were almost 90% ice, very little beverage, and the fries had a bad oil flavor - almost fishy. Please change your oil more frequently - it was yucky - we threw them away.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Capitola offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 816 Bay Ave, Capitola, CA 95010-2164, United States.
What are the opening hours of Dairy Queen Grill & Chill in Capitola?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Does this Dairy Queen have a drive-thru service?
Yes, Dairy Queen Grill & Chill in Capitola offers a drive-thru for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes kids, and provides booster seats and high chairs.
Can I order Dairy Queen's menu online for pickup?
Yes, you can order online for pickup through their website.
Are there seating options available at the Capitola Dairy Queen?
Yes, the restaurant offers both indoor and outdoor seating options.
What nearby attractions could I visit before or after enjoying treats at Dairy Queen Grill & Chill?
Nearby, you can visit Capitola Hair & Nail Designs for a beauty session or enjoy a workout at Capitola Fitness gym.
Is there public transit or shuttle service near Dairy Queen Grill & Chill for easy access?
Yes, Early Bird Airport Shuttle service is nearby, which may assist you in reaching Dairy Queen conveniently.
Can I combine a visit to Dairy Queen with other local services or activities?
Definitely! Besides enjoying ice cream and food at Dairy Queen, you can also visit nearby places like Friendship Dance School (Dancenter) or do some grocery shopping at Aptos Center.