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Brand Certified

Dairy Queen Grill & Chill

3.6
(640 reviews)

Business Details

816 Bay Ave, Capitola, CA
95010-2164, United States
(831) 475-8325
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
816 Bay Ave, Capitola, CA
95010-2164, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

3.6
640 reviews
5 stars
243
4 stars
149
3 stars
95
2 stars
45
1 star
108
  • BG
    Brian Garcia
    Mar 21, 2026
    1.0
    This location always closes early! We drive from across town to get here 15 min before close and they are already shut down. Even people inside and they refuse to open the doors. Complete laziness!
  • EP
    Elsa Portillo
    Mar 16, 2026
    1.0
    I came to this Dairy Queen for a simple Misty Float and left with one of the most disorganized experiences I’ve had at any fast food place. The lone counter employee was clearly overwhelmed, handling everything while the only support—a cook—didn’t even know what a Blizzard was. At Dairy Queen. That alone says everything about the level of training here. When a supervisor finally stepped in, things somehow got worse. She ignored the growing line to focus on trivial tasks, took multiple orders without tracking them, and even forgot she had already taken mine. When she did help, the food quality was embarrassingly poor, and my order was made completely wrong. Trying to fix it was just as bad. Explaining what a float is shouldn’t be necessary, yet here we are. I ultimately requested a refund, which turned into another ordeal—she couldn’t process it properly, gave me cash instead, kept my receipt, and still managed to short me $6. This isn’t just a bad day—it’s a failure in training, management, and basic operations. Save yourself the frustration and go anywhere else.
  • JB
    Jessamy Barker
    Mar 13, 2026
    5.0
    I'm from the UK and had never eaten here before. A big treat! My favourite was the banana split
  • AH
    Amanda Hooper
    Feb 21, 2026
    5.0
    Haven’t been here in years! Only came for the ice cream and the kids loved it.
  • SM
    Sierra Medrano
    Jan 8, 2026
    1.0
    cup of water was so overcharged and it didn’t even taste good it tasted like pennie’s but this blizzard was smack so hate

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Capitola offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries.

Where is Dairy Queen Grill & Chill located?

It is located at 816 Bay Ave, Capitola, CA 95010-2164, United States.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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