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Papa Johns Pizza

3.6
(184 reviews)

Business Details

20442 SHERMAN WAY, Canoga Park, CA
91306, United States
(818) 610-8300

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Canoga Park, CA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Canoga Park pizza for any occasion. Call us for pizza delivery in Canoga Park or stop by 20442 SHERMAN WAY for carryout to order the best pizza in Canoga Park, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
20442 SHERMAN WAY, Canoga Park, CA
91306, United States

Hours

Reviews

3.6
184 reviews
5 stars
85
4 stars
34
3 stars
15
2 stars
6
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unresponsive management, and long wait times for orders.

Food Quality

Mixed feedback on food quality; while some customers enjoyed the pizza, others reported issues with undercooked items, incorrect orders, and unsatisfactory taste.

Sanitation Concerns

Several customers expressed concerns about cleanliness and food safety practices, including employees not wearing masks or gloves during food preparation.

Delivery Issues

Many customers experienced problems with delivery, including late arrivals, incorrect orders, and difficulty reaching the store by phone.
  • KW
    Kyla Watson
    Feb 8, 2026
    1.0
    Theee worst location. Trash. They have zero customer service. Believe the negative reviews. Unacceptable.
  • UV
    Unique Venero
    Dec 14, 2025
    1.0
    I’ve always been a fan of papa John’s, so I decided to get a pizza today since I hadn’t had it in a while. Let me just say, I am completely turned off after this experience. I ordered a large pizza, half pepperoni and pineapple, the other half having pepperoni, jalapeños, banana peppers, and chopped tomatoes. I called the store to ask for it to be well done because I like the veggies to be properly cooked and nothing soft or sliding. The pizza was a huge disappointment. The sauce was basically dried up, and the veggies and cheese looked undercooked and when picking up the pizza, they would just fall off like they weren’t even cooked into the pizza. I called the assistant manager again and explained the situation, and all he did was tell me “that is not possible” and mansplain to me that the longer the pizza is under the warmer, the more the veggies will just fall off. What sense does that make? He made no effort to help me out with the situation and told me the manager won’t be in until Tuesday. I said “okay thank you” and he didn’t even respond, he just hung up. How is he the assistant manager? I should’ve known they have a low rating for a reason.
  • TT
    Tina T
    Oct 10, 2025
    4.0
    Dark parking lot and they keep their doors locked so you have to wait til you get their attention before you can get your food. The food was good.
  • RS
    Richie Suarez
    May 7, 2022
    1.0
    This is for PAPA JOHNS corporate. I ordered a pizza at 12:33PM, and it's not 1:47PM and I still do not have my pizza. I ordered it online and we have a papa johns here 1 mile away from my house. Why did you send my order to 7 miles away in Canoga park when I live in Northridge. It's not 1:48PM. Still no Pizza. I called the manager at this location and he was very well mannered and nice to talk to. This is your Screw up PAPA JOHNS CORPORATE. If I would have known it would take this long, I would have just cancelled the order and picked it up at my local Papa John's location in Northridge. it's 1:50PM and the driver just pulled in. The driver was nice but the pizza doesn't seem to have a lot of toppings.
  • SS
    Seona
    Nov 19, 2020
    5.0
    Excellent Customer Service

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Canoga Park?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to 2:00 AM.

Is takeout available at Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available daily from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

Brand Certified Facts from Papa Johns Pizza

This information is certified by Papa Johns Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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