McDonald's

3.6
1615 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6750 Desoto Avenue, Canoga Park, CA
91303, United States

Hours

Reviews

3.6
1,615 reviews
5 stars
680
4 stars
305
3 stars
207
2 stars
94
1 star
329

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers feeling disrespected and ignored.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and poor handling of mobile orders.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant and restrooms, with some noting unsanitary conditions.

Pricing Policies

Several reviews mentioned dissatisfaction with the lack of free drink refills and additional charges for condiments, which are typically complimentary at other locations.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or poorly prepared items, while others noted fresh food on occasion.
  • DD
    Dante
    6 days ago
    2.0
    Bad service, they don't have many of the items listed on the menu and then they don't offer alternatives.
  • JG
    Julio Guzman
    Jan 3, 2026
    1.0
    Mess up my drive through order 75% of the time ordered large combo at 10:40 1/2/26 gave me a medium. Straight up thieving. I had a long day and can’t even get a large combo.
  • ML
    Mocha Latte
    Jan 2, 2026
    1.0
    We live in a diverse society yet there’s no diverse employment team at this location. All Hispanic employees communicating in Spanish
  • MM
    Maria Mikhail
    Dec 12, 2025
    1.0
    “I placed a mobile order and received the wrong items. When I returned to the store to get the correct order, the staff were extremely rude and unprofessional. They ignored me, spoke to each other in another language while looking at me, refused to help, and even closed the window in my face. One of the employees told me to leave instead of resolving the issue. This behavior was disrespectful, unprofessional, and felt discriminatory. I felt I was being treated differently and unfairly. Please review the store cameras at the time of my visit. I am requesting a full refund or the correct order and that this incident be investigated immediately.”
  • LL
    LeftyLatina
    Dec 7, 2025
    1.0
    Very rude staff, I asked for a straw and treated me like I'm invisible, I went on friday morning and a chunky girl with long braided hair took my order, they never smile, answer you with a bad additude. I literally observed her the whole time I was there, she's like that with everyone, but when I saw her throw a bag of food to go to another customer, I knew never to go back there. And I actually live near by. Evaluate your employees, they all have bad costumer service in this particular location, never have a felt this negative energy anywhere else.

Frequently Asked Questions About McDonald's

What are McDonald's opening hours in Canoga Park?

McDonald's in Canoga Park is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service?

Yes, drive-thru service is available 24/7 at this McDonald's location.