McDonald's

3.6
1711 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22030 Roscoe Blvd, Canoga Park, CA
91304, United States

Hours

Reviews

3.6
1,711 reviews
5 stars
668
4 stars
347
3 stars
258
2 stars
136
1 star
302

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted issues with rude staff and poor customer service, particularly from management.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

While some customers enjoyed the food, there were complaints about freshness and quality, with several mentioning cold or stale items.

Cleanliness

The cleanliness of the restaurant and play area was criticized, with reports of dirty conditions affecting the dining experience.

Speed of Service

Customers frequently noted long wait times, both in the drive-thru and inside the restaurant, leading to frustration.
  • SS
    Sue Stevenson
    6 days ago
    5.0
    This is my favorite McDonald’s! The very best coffee, better than Starbucks!☕️ I always get my large sugar-free vanilla iced coffee here. I always order it with 3 pumps of sugar-free vanilla and extra ice! :-) They always get it right! The staff is incredibly sweet and welcoming! Very clean restaurant as well! I highly recommend this McDonald’s!💕🤗
  • AD
    Artemis D
    Nov 17, 2025
    5.0
    Quick service, got my order right
  • ML
    Madd Ladd
    Nov 1, 2025
    1.0
    This location is not 24 hours. App allowed me to place order, but when I got there, was told they were preparing for breakfast. My order was then canceled after telling me to come back in 30 minutes. The deal used was forfeited and not available again until 24 hours later. Save yourself the frustration and go to any other McDonald’s The late night/early morning crew need customer service training
  • AM
    Austin Melton
    Oct 30, 2025
    1.0
    Had a rude encounter with this McDonald’s wouldn’t help to resolve it. Vincent was adamant. He couldn’t help me and he had no one else to intervene so very rude experience will not come back to this place. If I had four hands I would give this four thumbs down.
  • JW
    jourdan wis
    Oct 23, 2025
    1.0
    Do not go to this McDonalds. I ordered in the drive thru and I was about to pay and I handed my card to the drive thru employee. I saw the employee at the drive thru window put my card on top of this high table and saw the guy scratching my card on a possible receipt paper. Then afterwards that’s when he “showed” that he tapped my card on the credit card machine. It was odd coz I thought there was a machine that’s not visible and he was making rubbing gesture of my card then all of a sudden he charged my card on the machine placed on the window

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week.

Is the drive-thru service available all day at this McDonald's?

Yes, the drive-thru service is available 24/7 at this location.