Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Canoga Park,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
1,077 reviews
5 stars
487
4 stars
213
3 stars
134
2 stars
59
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Food quality varies significantly; some customers enjoy the meals while others complain about undercooked or dry chicken.
Cleanliness
Multiple reviews highlight poor cleanliness, with dirty dining areas and bathrooms being a common concern.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating issues with order accuracy.
Speed of Service
Service speed is inconsistent, with some customers experiencing long wait times while others report quick service.
- DPDaniel Presburger6 days ago3.0I love El Pollo loco, but this place, while the closest to my house, is the worst of them. The chicken in frequently dry, often to the point of being desiccated and not terribly hot. The tortillas are often stale and frequently barely warm. On the plus side the workers are good and the dining room is cleaner than average for an epl (which is a terribly low bar). I typically go to one far further from my house to get hotter, moister chicken and fresher tortillas.
- JVJacob VeraNov 19, 20251.0Go somewhere else there are definitely better options. The salsas (especially the green one) are super watered down( literally), and the customer service is consistently poor. The food is just okay, but most of the time it arrives cold. Overall, not worth
- DEdebbie elliottNov 18, 20254.0They Usually get my order right, but the driveway didn't get it right. I had to go back for an item that was missed & I asked for extra cheese & got NONE.
- RRRomonaNov 5, 20255.0I still remember the first El Pollo Loco I went to over forty years ago. It was the original store in midtown Los Angeles on Alvarado Street.. it was basically a hole in the wall with real waitresses. Of course the place was always crowded, so we took our food to go. Funny thing is it always felt like a pleasant surprise when you got home, because every order was Taylored by you for you.No charge for extra green sauce or pico de gallo. Pancho would come out in the small eating area and mix with his customers. Hek knew us regular by name or sight. A lot of people from the art community were loyal customers, like Ed Corillo, Leslie Biller, Louie Lunetta, Gary Williams (myself) and others. The food was exceptional then. Those herbs and spice were on point, and yes, the small containers òf avocado sauce, pico de gallo, and cilantro and radishes were AYCE, and free. Sigh, still pinning for the good old days. The pinto beans were delicious. Much more tasty than the bland, tasteless beans they serve now. Oh well, I've said my piece. Thanks for allowing me to. VIVA EL POLLO LOCO!!!
- GCGloria CorredinNov 2, 20251.0Today I ordered food at that place and the experience was terrible! Everything was very dirty. The bathroom very dirty, the floor in the dining area had a puddle of water that everyone was stepping on as they came in. One of the chairs had a hole in the middle where you supuse to seat and on some tables, the people who had eaten left their trash, and not a single employee bothered to clean it up. I will never go back to that place again.
Frequently Asked Questions About El Pollo Loco
What are El Pollo Loco Canoga Park's hours of operation?
El Pollo Loco in Canoga Park is open Monday to Saturday from 10:00 AM to 11:30 PM and on Sunday from 10:30 AM to 11:00 PM.
Where is El Pollo Loco located in Canoga Park?
El Pollo Loco is located at 7211 Winnetka Ave, Canoga Park, CA 91306, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services.
What payment options are accepted at El Pollo Loco Canoga Park?
El Pollo Loco accepts American Express, Discover, and Visa for payment.
Is there a mobile app available for ordering from El Pollo Loco?
Yes, you can order using the El Pollo Loco app available on the Apple App Store or order online via their website.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco in Canoga Park has a drive-through service.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food specializing in fire-grilled chicken dishes.
Are there any beauty salons near El Pollo Loco Canoga Park?
Yes, nearby beauty salons include Q Nails, Celebrity Beauty Center, Hair Fashion And Nails, and Wildlife Tattoo.
What are some fast food restaurants near El Pollo Loco in Canoga Park?
Nearby fast food restaurants include KFC, Subway, Guido's Pizza & Pasta, and Burger King.
Are there any useful services near El Pollo Loco for shipping or automotive needs?
Yes, The UPS Store 7469 offers shipping services nearby, and for automotive needs, there are Hector's Auto & Mobile Service, Mexicali Tires, and Chino'z Autobody close to El Pollo Loco.