Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Canoga Park,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
1,073 reviews
5 stars
486
4 stars
212
3 stars
132
2 stars
58
1 star
185
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and unprofessionalism.
Food Quality
Food quality is inconsistent; while many customers enjoyed the taste, there were complaints about undercooked chicken and incorrect orders.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect food preparation.
Cleanliness
Concerns about cleanliness in the restaurant, with reports of dirty floors and unsanitary conditions.
Speed of Service
Service speed varies; some customers experienced long wait times, while others noted quick service.
- JVJacob Vera5 days ago1.0Go somewhere else there are definitely better options. The salsas (especially the green one) are super watered down( literally), and the customer service is consistently poor. The food is just okay, but most of the time it arrives cold. Overall, not worth
- DEdebbie elliott6 days ago4.0They Usually get my order right, but the driveway didn't get it right. I had to go back for an item that was missed & I asked for extra cheese & got NONE.
- RRRomonaNov 5, 20255.0I still remember the first El Pollo Loco I went to over forty years ago. It was the original store in midtown Los Angeles on Alvarado Street.. it was basically a hole in the wall with real waitresses. Of course the place was always crowded, so we took our food to go. Funny thing is it always felt like a pleasant surprise when you got home, because every order was Taylored by you for you.No charge for extra green sauce or pico de gallo. Pancho would come out in the small eating area and mix with his customers. Hek knew us regular by name or sight. A lot of people from the art community were loyal customers, like Ed Corillo, Leslie Biller, Louie Lunetta, Gary Williams (myself) and others. The food was exceptional then. Those herbs and spice were on point, and yes, the small containers òf avocado sauce, pico de gallo, and cilantro and radishes were AYCE, and free. Sigh, still pinning for the good old days. The pinto beans were delicious. Much more tasty than the bland, tasteless beans they serve now. Oh well, I've said my piece. Thanks for allowing me to. VIVA EL POLLO LOCO!!!
- GCGloria CorredinNov 2, 20251.0Today I ordered food at that place and the experience was terrible! Everything was very dirty. The bathroom very dirty, the floor in the dining area had a puddle of water that everyone was stepping on as they came in. One of the chairs had a hole in the middle where you supuse to seat and on some tables, the people who had eaten left their trash, and not a single employee bothered to clean it up. I will never go back to that place again.
- SSSaharOct 24, 20255.0Fantastic customer service tonight. I placed a late-night online order and the staff was attentive and efficient. Everything was fresh, hot, and perfectly accurate. They had my order ready right on time and packed with care. Grateful to have found a location I can count on from now on.
Frequently Asked Questions About El Pollo Loco
What are El Pollo Loco Canoga Park's hours of operation?
El Pollo Loco in Canoga Park is open Monday to Saturday from 10:00 AM to 11:30 PM and on Sunday from 10:30 AM to 11:00 PM.
Where is El Pollo Loco located in Canoga Park?
El Pollo Loco is located at 7211 Winnetka Ave, Canoga Park, CA 91306, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services.
What payment options are accepted at El Pollo Loco Canoga Park?
El Pollo Loco accepts American Express, Discover, and Visa for payment.
Is there a mobile app available for ordering from El Pollo Loco?
Yes, you can order using the El Pollo Loco app available on the Apple App Store or order online via their website.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco in Canoga Park has a drive-through service.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food specializing in fire-grilled chicken dishes.
Are there any beauty salons near El Pollo Loco Canoga Park?
Yes, nearby beauty salons include Q Nails, Celebrity Beauty Center, Hair Fashion And Nails, and Wildlife Tattoo.
What are some fast food restaurants near El Pollo Loco in Canoga Park?
Nearby fast food restaurants include KFC, Subway, Guido's Pizza & Pasta, and Burger King.
Are there any useful services near El Pollo Loco for shipping or automotive needs?
Yes, The UPS Store 7469 offers shipping services nearby, and for automotive needs, there are Hector's Auto & Mobile Service, Mexicali Tires, and Chino'z Autobody close to El Pollo Loco.