Location.com logo
Brand Certified

El Pollo Loco

3.9
(941 reviews)

Business Details

8239 Topanga Canyon Rd, Canoga Park, CA
91304, United States
(818) 887-0346

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Canoga Park,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
8239 Topanga Canyon Rd, Canoga Park, CA
91304, United States

Hours

Reviews

3.9
941 reviews
5 stars
492
4 stars
191
3 stars
92
2 stars
50
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

There were mixed reviews on food quality, with some praising the taste while others complained about dry chicken and incorrect portions.

Customer Experience

Several reviews highlighted negative experiences with management and staff, including rudeness and lack of assistance.

Positive Feedback

Despite the issues, many customers enjoyed the food and appreciated the friendly staff at certain locations.
  • PS
    Prime Socal Junk Services
    Feb 12, 2026
    5.0
    I’ve been coming to El Pollo Loco in Canoga Park for years, and it never disappoints. This spot is my go to when I need something quick, fresh, and consistent. Whether I’m in a rush between appointments or just taking a lunch break from work, they always come through. The service is fast, the food is hot and flavorful, and everything tastes fresh every time. It’s the perfect quick stop if you’re looking for quality meals without the long wait. The team keeps things moving, which makes it ideal for busy schedules. If you’re searching for a reliable place to grab a quick lunch in Canoga Park, this is it. Great location, efficient service, and always solid food. Definitely recommend stopping by. - The Prime SoCal Junk Services Team
  • CB
    Carrie Barnes
    Jan 29, 2026
    3.0
    The chicken breast was a bit dry. Got a quesadilla with added avocado, but requested it on the side. They added the avocado to the quesadilla and put it on the side. A simple instruction that was ignored.
  • JZ
    jessica zerul
    Jan 27, 2026
    1.0
    IT IS JUST SAD for me to have to write this review i have been going here for the past 12years never had a problem loved the way things where especially a worker if i recall her name karla very respectful young lady any time there was an issue she was fast very helpful even on busy days because of her i kept coming but lately i have been going elsewhere sadly THIS PLACCE was not how it used to be a tried to talk to the manger fidel he did not help i complain for them giving me the wrong order and he was disrespectful about the fact i was complaining his eyes which was rude where was his manners?!?. CLEARY CANT DO HIS JOB very burnt rice, long wait, i would go here everyday after work since it was the closest to the school i work at i am very disappointed i asked were karla was they said she wasnt here at the moment all i have to say is i am deeply disappointed with there food at the moment hope to come in a couple of days to see if there is any improvement
  • RE
    Renil Raphy (Weekend expedition)
    Jan 23, 2026
    1.0
    Just now I ordered a food in the kiosk for carry out and when I opened the packet in home it's completely different. So I travelled back 10 mile up and down and informed them and they are treating it a normal thing. Not in a nanner tof apologize they treated me. Very bad customer experience
  • JC
    Jorge Callejas
    Jan 22, 2026
    1.0
    Me tiene decepcionado mi mama esuna señora mayor ellatrabaja en el area y siempre conpra pollo loco pero ell no puede isar la pantalla y no quisieron ayudar a usarla para hacer su horde jamas habia pasado esto y tanpoco le quisieron conbrar en caja

Frequently Asked Questions About El Pollo Loco

What are the regular opening hours for El Pollo Loco in Canoga Park?

El Pollo Loco is open every day from 9:30 AM to 11:00 PM.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco provides delivery services for your convenience.

Brand Certified Facts from El Pollo Loco

This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: