Many customers praised the friendly and helpful staff, highlighting their quick service and willingness to accommodate requests.
Food Quality
While some customers enjoyed the food, particularly the ice cream and chicken strips, others reported issues with cold fries and inconsistent food quality.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting a dirty environment and unsanitary conditions, while others found it to be well-kept.
Pricing
Several customers expressed concerns about high prices, feeling that the value did not match the cost, especially for certain menu items.
Atmosphere
The outdoor seating and nostalgic vibe were appreciated by many, contributing to a pleasant dining experience.
CC
Christian C.
Jan 3, 2026
5.0
Staff were all very kind and accomodating when we had an issue with one of our burgers. Thanks to whoever was working today it made us really happy.
AT
Alex T
Dec 3, 2025
5.0
Always terrific, I love this place. It takes me back to my childhood.
RT
Ricardo Torres
Nov 22, 2025
4.0
Looks a little bit dirty
EC
Emily Chan
Sep 27, 2025
5.0
Fausto went above and beyond with a request to toss chicken strips in buffalo sauce instead of honey bbq :) we are lucky to live nearby and the staff are consistent with our orders and always friendly. Great team and happy to fill out customer service questionnaires for free dilly bars!
ND
Nicole Dickens (Nicole DL)
Sep 5, 2025
5.0
We love it here, the staff are warm and welcoming and seriously have the best fries and chicken (not to mention hot fudge). Being able to sit outside underneath the canopy of flowers is especially wonderful.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats can I find at Dairy Queen Grill & Chill in Campbell, CA?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, and Grillburgers® among other fast food items.
What are the operating hours for Dairy Queen Grill & Chill throughout the week?
The restaurant is open from 10:00 AM to 10:00 PM Sunday through Thursday, and extends hours until 11:00 PM on Fridays and Saturdays.
Are there any special holiday hours or closures I should be aware of?
Yes, Dairy Queen Grill & Chill is closed on November 27 and December 25, 2025. On December 24, 2025, it operates from 10:00 AM to 4:00 PM.
Does this Dairy Queen location offer services that accommodate families and children?
Yes, the location is family-friendly, welcomes children, provides high chairs, and has restrooms available.
Is there seating available both indoors and outdoors at this Dairy Queen?
Yes, Dairy Queen Grill & Chill offers indoor seating as well as outdoor seating areas.
Can I place an order online for pickup from Dairy Queen Grill & Chill?
Yes, you can place your order online for pickup through their website order page.
How can I connect with Dairy Queen Grill & Chill on social media?
You can find them on Facebook at https://www.facebook.com/dairyqueen/ and follow them on Twitter at @DairyQueen.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Haleh Pastry Shop for desserts, Coach's Sports Bar & Grill for drinks and American-style food, and Lisa's Tea Treasures cafe for tea and smoothies.
Is it convenient to find automotive services near Dairy Queen Grill & Chill?
Yes, California Wheels and The Wheel Connect offer automotive parts and repair nearby, and Alvarado Coin-Op Car Wash provides car washing and detailing services close by.
Are there any fitness or sports facilities near Dairy Queen Grill & Chill?
Yes, SaltLab Studio, West Valley Martial Arts, Tropical Touch Volleyball, Ultimate Condition Fitness, and Sculpt50 offer various fitness and sports activities near the location.