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Brand Certified

Chipotle Mexican Grill

3.4
(628 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1815 S Bascom Ave, Campbell, CA
95008, United States

Hours

Reviews

3.4
628 reviews
5 stars
225
4 stars
149
3 stars
57
2 stars
42
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and indifferent to customer needs.

Food Quality

Many customers reported issues with food quality, including undercooked rice, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

Several reviews mentioned the restaurant's cleanliness issues, with dirty tables and unsanitary conditions noted by multiple customers.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail in order fulfillment.

Staffing Issues

Customers noted that the location is often understaffed, leading to long wait times and poor service.
  • GR
    Gourav Rao
    Feb 21, 2026
    1.0
    Very bad costumer service I Oder online no body can help I’m waiting 23 min
  • RV
    Riza Villeza
    Feb 19, 2026
    1.0
    Food tasted good, well, I was hungry so that’s easy. Bad service. Order was packed without the drinks I paid for. No utensils. Go somewhere else. Read reviews.
  • AA
    Adam Andersson
    Feb 16, 2026
    1.0
    Ordered the sofritas at this location and got several chunks of chicken in my meal. Awful quality control
  • VV
    Vitaliy
    Feb 5, 2026
    1.0
    The food was so salty I couldn’t finish eating it and it looked messy inside.
  • AA
    Allison Avalos
    Feb 4, 2026
    1.0
    Sooo dirty I was really hungry but really I did not enjoy my good because the place was really dirty. Around the food, the tables, the floor! Everything!!!!!

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Campbell specialize in?

Chipotle Campbell offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, using responsibly sourced and wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill in Campbell?

Chipotle is open daily from 10:45 AM to 10:00 PM in Campbell.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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