While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Camarillo,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about dry or poorly prepared items.
Inconsistent Hours
Customers expressed frustration over inconsistent closing hours and early closures without notice.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and restrooms.
Positive Experiences
Despite the negative feedback, some customers highlighted positive experiences with friendly staff and good food.
KS
Kc Spirit
2 days ago
1.0
This doesn’t look like double chicken to me! Do a better job!
UR
Ubence Rubalcaba
Dec 26, 2025
1.0
Went into lobby at 830 pm they told me it was close to go to drive thru i told them I couldn't because of my vehicle the girl at the counter said we just close it was before 830 pm when other people had barely order
IS
Isaac Silva
Dec 12, 2025
3.0
The food was not fresh.
BS
Becky Scheuer
Nov 21, 2025
1.0
Rough drive thru experience. Wish I could have backed out.
MB
Mae Burns
Sep 21, 2025
1.0
They forgot the chicken on our entire order, then refused to remake it, and threw a container of chicken out the window at me when I asked them to. Jennifer was incredibly rude, lazy and an uncooperative employee. They won’t even fix their mistakes, and will treat you badly for returning to get your food remade after they mess up
What are the regular opening hours for El Pollo Loco in Camarillo?
El Pollo Loco is open Monday through Saturday from 10:00 AM to 9:30 PM, and on Sunday from 11:00 AM to 10:00 PM.
Does El Pollo Loco in Camarillo offer delivery services?
Yes, El Pollo Loco offers delivery services for customer convenience.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Where is El Pollo Loco located in Camarillo?
El Pollo Loco is located at 399 N Las Posas Rd, Camarillo, CA 93010, United States.
Is there a way to order from El Pollo Loco online or through a mobile app?
Yes, you can order online via their quick link URL or download the El Pollo Loco app from the Apple Store to order easily.
Does El Pollo Loco provide catering services?
Yes, catering services are available at El Pollo Loco to accommodate your events.
Does El Pollo Loco have a drive-through option?
Yes, El Pollo Loco features a drive-through for quick and convenient service.
What nearby fast food restaurants are close to El Pollo Loco?
Nearby fast food options include Carl's Jr. and McDonald's, providing guests with a variety of dining choices in the area.
Are there any nearby hotels where customers traveling to El Pollo Loco might stay?
Yes, the Hampton Inn & Suites Camarillo and Days Inn by Wyndham Camarillo - Ventura are nearby, making it convenient for travelers to enjoy a meal at El Pollo Loco.
What nearby services could be useful for customers visiting El Pollo Loco?
Nearby automotive services like Oilstop Drive Thru Oil Change and Jiffy Lube, as well as medical centers like Dignity Health Medical Group, are available, making it convenient to combine errands or appointments with a meal visit.