Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Camarillo,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.8
725 reviews
5 stars
320
4 stars
165
3 stars
93
2 stars
44
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unhelpful staff, with many experiences of orders being forgotten or incorrectly fulfilled.
Food Quality
Mixed reviews on food quality, with some praising the taste while others complained about dry chicken and missing ingredients.
Inconsistent Hours
Customers expressed frustration over inconsistent closing hours and early closures without notice, leading to wasted trips.
Cleanliness
Several reviews noted cleanliness issues in the dining area and restrooms, impacting the overall dining experience.
Value for Money
Customers felt that portion sizes and pricing were inconsistent, with some feeling they received less value compared to other locations.
- BSBecky Scheuer3 days ago1.0Rough drive thru experience. Wish I could have backed out.
- MBMae BurnsSep 21, 20251.0They forgot the chicken on our entire order, then refused to remake it, and threw a container of chicken out the window at me when I asked them to. Jennifer was incredibly rude, lazy and an uncooperative employee. They won’t even fix their mistakes, and will treat you badly for returning to get your food remade after they mess up
- BABailey AddiegSep 6, 20251.0Online and on the window they have them posted hours as closing at 10pm. The dining room is supposed to close at 9:30 but the drive thru remain open until 10. They constantly close early with no notice. Say one tuesday they close at 10 pm, they will randomly decide to close at 9:30 the next tuesday. Tonight, a friday night, I got to the drive thru around 9:20. There were two people in front of me who were ordering. By the time I got to the speaker it was about 9:28. An automated voice came on saying they were closed and when I spoke, no one responded. I had to wait for the two people in front of me to pay and get their food. when i got to the window I explained that I got to the speaker before they closed and had been stuck waiting the entire time and asked if I could still order. The manager rudely walked up to the window and said I’m not gonna take your order, they were the last customer. I just said ok thanks and drove off, but I wish I had asked what their hours actually are. It’s so random and it seems like it’s based on how they are feeling that night if they want to close early. It’s frustrating when some nights I can’t go earlier and I confirm online that they close at 10 then when I spend time and gas making the trip to get their at 9:20 I don’t get food. I think as a business, one of the most important and responsible things you can do is make sure your hours online are consistent with what is happening in reality. It’s a waste of your customers time.
- HSHelen SernaAug 24, 20252.0Very bad chicken, very dry not much taste ....asked for more salad dressing wanted $1.00 for dry salad.
- OGOscar GalindoAug 1, 20255.0Muy buena atención!!
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours for El Pollo Loco in Camarillo?
El Pollo Loco is open Monday through Saturday from 10:00 AM to 9:30 PM, and on Sunday from 11:00 AM to 10:00 PM.
Does El Pollo Loco in Camarillo offer delivery services?
Yes, El Pollo Loco offers delivery services for customer convenience.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Where is El Pollo Loco located in Camarillo?
El Pollo Loco is located at 399 N Las Posas Rd, Camarillo, CA 93010, United States.
Is there a way to order from El Pollo Loco online or through a mobile app?
Yes, you can order online via their quick link URL or download the El Pollo Loco app from the Apple Store to order easily.
Does El Pollo Loco provide catering services?
Yes, catering services are available at El Pollo Loco to accommodate your events.
Does El Pollo Loco have a drive-through option?
Yes, El Pollo Loco features a drive-through for quick and convenient service.
What nearby fast food restaurants are close to El Pollo Loco?
Nearby fast food options include Carl's Jr. and McDonald's, providing guests with a variety of dining choices in the area.
Are there any nearby hotels where customers traveling to El Pollo Loco might stay?
Yes, the Hampton Inn & Suites Camarillo and Days Inn by Wyndham Camarillo - Ventura are nearby, making it convenient for travelers to enjoy a meal at El Pollo Loco.
What nearby services could be useful for customers visiting El Pollo Loco?
Nearby automotive services like Oilstop Drive Thru Oil Change and Jiffy Lube, as well as medical centers like Dignity Health Medical Group, are available, making it convenient to combine errands or appointments with a meal visit.